Clearing paper jams, Paper feed area Paper JAM | Lexmark X215 MFP

Clearing paper jams

The message PAPER JAM appears on the display if paper loaded in the output tray jams during processing. Use the following table to locate and clear the paper jam.

Message	Location of jam	Go to...
PAPER JAM 0	Paper feed area	page 73

PAPER JAM 1	Paper exit area	page 75

PAPER JAM 2	Fuser and toner cartridge	page 77
	areas

BYPASS JAM	Manual bypass area	page 78

Note: To avoid tearing the paper, pull the paper out gently and slowly.

Paper feed area (PAPER JAM 0)

1Open and close the front cover. The jammed paper automatically exits the machine. If the paper does not exit, continue with step 2.

2Pull the paper tray open.

Clearing paper jams

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Image 73

Lexmark X215 MFP manual Clearing paper jams, Paper feed area Paper JAM, Message Location of jam Go to

Contents

X215 MFP Edition April Contents Scanning Maintenance Contents Clearance space Getting started Front view Understanding the partsRear view Understanding the parts Unpacking Unpacking Unpacking Installing the toner cartridge Installing the toner cartridge Installing the toner cartridge Connecting the cables Connecting the cables Powering on the machine Powering on the machine Understanding the operator panel Understanding the operator panel Setting the date and time Setting the date and timeChanging the display language Setting the station ID Setting the countrySetting the country Setting the Power Saver mode Setting the Power Saver mode Installing software Installing the drivers Removing the drivers Removing the drivers Loading paper and changing paper size Selecting print materials Selecting print materials Guidelines for paper and specialty media Selecting print materials Loading the paper tray Loading the paper tray Loading the paper tray Triangle Paper full Paper empty Loading the manual bypass Loading the manual bypass Using the paper tray Setting the paper type and sizeUsing the manual bypass Setting the paper type and size Front output tray Selecting an output locationRear output slot Selecting an output location Printing Printing a document Using your program Accessing Print PropertiesUsing the Printers folder Accessing Print Properties Saving favorite print settings Understanding the print settingsFrom this tab You can change these settings Changing the paper size Changing the direction information is printed on a Scaling a document Printing multiple pages on one sheet of paper Using an existing watermark Using watermarksFitting your document to a selected paper size Editing a watermark Creating a watermarkDeleting a watermark Creating an overlay Using overlays Deleting an overlay Using an overlay Printing on both sides of the paper Canceling a print job Accessing the printer driver HelpUsing the operator panel Using the printer driver Copying Using the scanning bed Using the scanning bed Using the ADF Using the ADF Content Customizing settingsCustomizing settings Darkness Scale Number Advanced Setting the Timeout option Customizing default settingsCustomizing default settings Using the scanning bed Using the ADFCreating two-sided copies Creating two-sided copies Scanning Scanning a document or image Faxing Sending a fax automatically Sending a fax manually Sending a fax manually Receiving a fax manually Receiving a fax automaticallyReceiving a fax automatically Option Description ECM Using special features Using special featuresPhonebook Creating a shortcut Creating a group Editing a shortcutEditing a group Using shortcuts and groups Delay sendBroadcast Canceling a pending job Clearing display messages Display Meaning SolutionsClearing display messages Reports Report Content Cleaning the outside of the machine Cleaning the machineMaintenance Cleaning the machine Cleaning the inside of the machine Maintaining the toner cartridge Cleaning the scan unitMaintaining the toner cartridge Ordering toner cartridges Redistributing toner Replacing the toner cartridge Maintaining the toner cartridge Returning the empty toner cartridge Cleaning the photoconductor drum Preventing document and paper jams Troubleshooting ADF misfeed Clearing document jamsClearing document jams Clearing document jams Roller misfeed Output misfeed Paper feed area Paper JAM Clearing paper jamsClearing paper jams Message Location of jam Go to Clearing paper jams Paper exit area Paper JAM Clearing paper jams Fuser and toner cartridge areas Paper JAM Manual bypass area Bypass JAM Display Meaning Solution Solving problems Solving problems Paper feeding problemsSymptom Possible cause and solution Problem Possible cause Solution Printing and copying problems Solving problems Solving problems Faxing problems Scanning problemsProblem Possible cause and solution Solving problems Problem Solution Print quality problems Use lighter weight pages. See AaBbCc Problem Calling for service Calling for service Conventions Safety information Electronic emission notices Laser noticesLaser advisory label Laser notice Laser notices Avis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementEuropean Community EC directives conformity Electronic emission notices Noise emission levels United Kingdom Telecommunications ActMeter average sound pressure, dBA Telecommunications notices Telecommunications notices Declaration of conformity European countries Using the Lexmark X215 in Germany Using the Lexmark X215 in Switzerland