Problem

Page skew

AaBbCc

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Curl or wave

Solution

Check the paper type and quality. See page 21.

Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack. See page 21.

Check the paper type and quality. Both high temperature and humidity can cause paper curl. See page 21.

Turn over the stack of paper in the paper tray. Also try rotating the paper 180° in the tray.

Wrinkles or creases

Ensure that the paper is loaded properly.

• Check the paper type and quality. See page 21.

• Turn over the stack of paper in the paper tray. Also try rotating the paper 180° in the tray.

Back of printout is dirty

The transfer roller may be dirty. See page 62.

 

Check for leaking toner. Clean the inside of the machine. See page 63.

 

Black pages

 

The toner cartridge may not be installed properly. Remove the cartridge

 

 

 

 

and reinsert it.

 

 

 

• The toner cartridge may be defective and need replacing. Install a new

 

 

 

 

 

 

 

toner cartridge. See page 65.

 

 

 

The machine may require repair. Contact a service representative.

 

 

 

 

 

Solving problems

88

Page 88
Image 88
Lexmark X215 MFP manual AaBbCc, Problem