Print quality problems, Problem Solution | Lexmark X215 MFP instruction

Print quality problems

		Problem			Solution
Light or faded print					If a vertical white streak or faded area appears:
					• The toner supply is low. You may be able to temporarily extend the toner
		AaBbCc
		AaBbCc			cartridge life. See page 64.
		AaBbCc			If this does not improve the print quality, install a new toner cartridge.
		AaBbCc			• The paper may not meet paper specifications (for example, paper is too
		AaBbCc			moist or too rough). See page 22.
		AaBbCc			• If the entire page is light, the print resolution setting is too light. Adjust the
					darkness and content. See page 45.
					darkness and content. See page 45.
					• A combination of faded or smeared defects may indicate that the toner
					cartridge needs cleaning. See page 68.

		Toner specs	• The paper may not meet specifications (for example, the paper is too
			moist or too rough). See page 22.
		AaBbCc	• The paper path may need cleaning. See page 63.
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		Dropouts	If faded areas that are generally rounded occur randomly on the page:
			• A single sheet of paper may be defective. Try reprinting the job.
		AaBbCc
		AaBbCc	• The moisture content of the paper is uneven, or the paper has moist
		AaBbCc	spots on its surface. Try a different brand of paper. See page 21.
		AaBbCc	• The paper lot may be defective. The manufacturing processes can cause
		AaBbCc	some areas to reject toner. Try a different brand of paper.
		AaBbCc	• The toner supply is low. You may be able to temporarily extend the toner
		AaBbCc
		AaBbCc	cartridge life. See page 64.
			cartridge life. See page 64.
			If this does not improve the print quality, install a new toner cartridge.

•If these steps do not correct the problems, contact a service representative.

	Vertical lines	If white or black vertical streaks appear on the page, the drum inside the
		toner cartridge has probably been scratched. Install a new toner cartridge.
	AaBbCc	See page 65.
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Solving problems

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Lexmark X215 MFP manual Print quality problems, Problem Solution

Contents

X215 MFP Edition April Contents Scanning Maintenance Contents Getting started Clearance space Rear view Understanding the partsFront view Understanding the parts Unpacking Unpacking Unpacking Installing the toner cartridge Installing the toner cartridge Installing the toner cartridge Connecting the cables Connecting the cables Powering on the machine Powering on the machine Understanding the operator panel Understanding the operator panel Changing the display language Setting the date and timeSetting the date and time Setting the country Setting the countrySetting the station ID Setting the Power Saver mode Setting the Power Saver mode Installing the drivers Installing software Removing the drivers Removing the drivers Selecting print materials Loading paper and changing paper size Guidelines for paper and specialty media Selecting print materials Selecting print materials Loading the paper tray Loading the paper tray Loading the paper tray Triangle Paper full Paper empty Loading the manual bypass Loading the manual bypass Using the manual bypass Setting the paper type and sizeUsing the paper tray Setting the paper type and size Rear output slot Selecting an output locationFront output tray Selecting an output location Printing a document Printing Using the Printers folder Accessing Print PropertiesUsing your program Accessing Print Properties From this tab You can change these settings Understanding the print settingsSaving favorite print settings Changing the direction information is printed on a Changing the paper size Printing multiple pages on one sheet of paper Scaling a document Fitting your document to a selected paper size Using watermarksUsing an existing watermark Deleting a watermark Creating a watermarkEditing a watermark Using overlays Creating an overlay Using an overlay Deleting an overlay Printing on both sides of the paper Using the operator panel Accessing the printer driver HelpCanceling a print job Using the printer driver Using the scanning bed Copying Using the scanning bed Using the ADF Using the ADF Customizing settings Customizing settingsContent Darkness Number Scale Advanced Customizing default settings Customizing default settingsSetting the Timeout option Creating two-sided copies Using the ADFUsing the scanning bed Creating two-sided copies Scanning a document or image Scanning Sending a fax automatically Faxing Sending a fax manually Sending a fax manually Receiving a fax automatically Receiving a fax automaticallyReceiving a fax manually Option Description ECM Phonebook Using special featuresUsing special features Creating a shortcut Editing a group Editing a shortcutCreating a group Broadcast Delay sendUsing shortcuts and groups Canceling a pending job Clearing display messages Display Meaning SolutionsClearing display messages Report Content Reports Maintenance Cleaning the machineCleaning the outside of the machine Cleaning the inside of the machine Cleaning the machine Maintaining the toner cartridge Cleaning the scan unitMaintaining the toner cartridge Redistributing toner Ordering toner cartridges Replacing the toner cartridge Maintaining the toner cartridge Cleaning the photoconductor drum Returning the empty toner cartridge Troubleshooting Preventing document and paper jams Clearing document jams Clearing document jamsADF misfeed Clearing document jams Output misfeed Roller misfeed Clearing paper jams Clearing paper jamsPaper feed area Paper JAM Message Location of jam Go to Clearing paper jams Paper exit area Paper JAM Clearing paper jams Fuser and toner cartridge areas Paper JAM Manual bypass area Bypass JAM Solving problems Display Meaning Solution Symptom Possible cause and solution Paper feeding problemsSolving problems Printing and copying problems Problem Possible cause Solution Solving problems Solving problems Problem Possible cause and solution Scanning problemsFaxing problems Solving problems Print quality problems Problem Solution Use lighter weight pages. See Problem AaBbCc Calling for service Calling for service Safety information Conventions Laser advisory label Laser notice Laser noticesElectronic emission notices Laser notices European Community EC directives conformity Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada Electronic emission notices Meter average sound pressure, dBA United Kingdom Telecommunications ActNoise emission levels Telecommunications notices Telecommunications notices Using the Lexmark X215 in Germany Declaration of conformity European countries Using the Lexmark X215 in Switzerland