Printing and copying problems
Problem | Possible cause | Solution |
Machine does not | Machine is not receiving | • Check the power cord connections. |
print. | power. | • Check the power switch and the power source. |
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| Machine is busy scanning. | Wait until scanning is complete before using the |
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| printer. |
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| Machine is not selected as | Select Lexmark X215 as your default printer in |
| the default printer. | Windows. |
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| Front or rear covers are not | Close the covers. |
| closed. |
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| Paper jam. | Clear the paper jam. See page 73. |
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| No paper loaded. | Load paper. See page 21. |
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| Toner cartridge is not | Install the toner cartridge. See page 11. |
| installed. |
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| Connection cable between | Disconnect the printer cable, and then reconnect it. |
| the computer and the |
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| machine is not connected |
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| properly. |
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| Connection cable between | • If possible, attach the cable to another computer |
| the computer and the | that is working properly and print a job. |
| machine is defective. | • Try a new printer cable. |
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| Port setting is incorrect. | • Check the Windows printer setting to make sure |
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| that the print job is sent to the correct port, for |
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| example, LPT1. |
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| • If the computer has more than one port, make sure |
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| that the machine is attached to the correct one. |
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| Configuration incorrect. | Ensure the printer settings are correct. |
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| Machine is malfunctioning. | Check the display message on the operator panel to |
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| determine if the machine is indicating a system error. |
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Print job is extremely | Job may be very complex. | • Reduce the complexity of the page. |
slow. |
| • Adjust the print quality settings. |
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| If using Windows 98/Me, the | 1 Click Start Settings Printers. |
| Spool setting may be set | 2 |
| incorrectly. | |
| 3 Click Properties. | |
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| 4 From the Details tab, click Spool Settings. |
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| 5 Select the spool setting you want. |
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Half the page is | Page orientation setting may | Change the page orientation in your program. See |
blank. | be incorrect. | page 31. |
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| Paper size and the paper size | Ensure that the paper size in the printer driver |
| settings do not match. | settings matches the paper in the tray. |
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Solving problems
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