Clearing display messages
Display | Meaning | Solution |
BYPASS JAM | No feeding from the manual | Load paper in the manual bypass |
| bypass. | or remove the jam from the manual |
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| bypass. |
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DOCUMENT JAM | Jam in the ADF. | Clear the jam. |
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DOOR OPEN | Front or rear cover is not securely | Close the covers until they lock. |
| latched. |
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FUSER ERROR | Problem in the fuser unit. | Unplug the power cord and plug it |
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| back in. If the problem persists, |
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| call for service. |
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LOAD BYPASS | No document loaded in the manual | Load print media into the manual |
| bypass. | bypass and try again. |
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LSU ERROR | A problem in the LSU (laser | Unplug the power cord and plug it |
| scanning unit). | back in. If the problem persists, |
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| call for service. See page 89. |
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Memory Full | Collated copy is too large for | Reduce the number of pages in |
| memory. | the job. |
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NO CARTRIDGE | Toner cartridge is not installed. | Install the toner cartridge. |
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NO PAPER | No paper in the paper tray. | Load paper. See page 24. |
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PAPER JAM 0 | Paper jam in the feeding area of | Clear the jam. See page 73. |
| the paper tray. |
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PAPER JAM 1 | Paper jam in the paper exit area. | Clear the jam. See page 75. |
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PAPER JAM 2 | Paper jam in the fuser and toner | Clear the jam. See page 77. |
| cartridge areas. |
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POWER FAILURE | Power interruption and the | Restart the job you were trying to |
| machine’s memory is not saved. | process before the power failure. |
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TIME/DATE prompt | Prompt appears when the machine | See “Setting the date and time” on |
| is powered on. | page 16. |
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TONER EMPTY | Toner cartridge has run out. | Install a new toner cartridge. See |
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| page 65. |
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TONER LOW | Toner is near empty. | Remove the toner cartridge and |
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| gently shake it. This temporarily |
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| reestablishes printing. |
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Solving problems
The following tables list some problems you may experience and the suggested solutions. If the problem persists after all suggested solutions have been exhausted, call for service. (See page 89.)
Clearing display messages
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