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Lexmark X215 MFP manual Solving problems, Clearing display messages, Display, Meaning, Solution

Models: X215 MFP

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Clearing display messages

Display	Meaning	Solution
BYPASS JAM	No feeding from the manual	Load paper in the manual bypass
	bypass.	or remove the jam from the manual
		bypass.

DOCUMENT JAM	Jam in the ADF.	Clear the jam.

DOOR OPEN	Front or rear cover is not securely	Close the covers until they lock.
	latched.

FUSER ERROR	Problem in the fuser unit.	Unplug the power cord and plug it
		back in. If the problem persists,
		call for service.

LOAD BYPASS	No document loaded in the manual	Load print media into the manual
	bypass.	bypass and try again.

LSU ERROR	A problem in the LSU (laser	Unplug the power cord and plug it
	scanning unit).	back in. If the problem persists,
		call for service. See page 89.

Memory Full	Collated copy is too large for	Reduce the number of pages in
	memory.	the job.

NO CARTRIDGE	Toner cartridge is not installed.	Install the toner cartridge.

NO PAPER	No paper in the paper tray.	Load paper. See page 24.

PAPER JAM 0	Paper jam in the feeding area of	Clear the jam. See page 73.
	the paper tray.

PAPER JAM 1	Paper jam in the paper exit area.	Clear the jam. See page 75.

PAPER JAM 2	Paper jam in the fuser and toner	Clear the jam. See page 77.
	cartridge areas.

POWER FAILURE	Power interruption and the	Restart the job you were trying to
	machine’s memory is not saved.	process before the power failure.

TIME/DATE prompt	Prompt appears when the machine	See “Setting the date and time” on
	is powered on.	page 16.

TONER EMPTY	Toner cartridge has run out.	Install a new toner cartridge. See
		page 65.

TONER LOW	Toner is near empty.	Remove the toner cartridge and
		gently shake it. This temporarily
		reestablishes printing.

Solving problems

The following tables list some problems you may experience and the suggested solutions. If the problem persists after all suggested solutions have been exhausted, call for service. (See page 89.)

Clearing display messages

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Image 79

Lexmark X215 MFP manual Solving problems, Clearing display messages, Display, Meaning, Solution

Contents

User’s Guide April X215 MFPCopyright advisory Edition: AprilChapter 3: Loading paper and changing paper size ContentsChapter 2: Installing software ContentsContents Chapter 4: PrintingChapter 5: Copying Chapter 6: ScanningChapter 8: Reports Chapter 9: MaintenanceChapter 10: Troubleshooting Chapter 7: FaxingContents NoticesGetting started Getting startedUnderstanding the parts Understanding the partsFront view Rear viewUnpacking Unpacking3Apply the appropriate language overlays, if your language is not already displayed on the operator panel UnpackingInstalling the toner cartridge Installing the toner cartridge5Close the front cover Installing the toner cartridgeConnecting the cables Connecting the cablesPowering on the machine Powering on the machineUnderstanding the operator panel Understanding the operator panelSetting the date and time Setting the date and timeChanging the display language Setting the station ID Setting the countrySetting the country Setting the Power Saver mode Setting the Power Saver mode•User’s Guide Installing softwareInstalling the drivers Installing softwareRemoving the drivers Removing the drivers1Click Start Programs Lexmark Loading paper and changing paper size Selecting print materialsLoading paper and changing paper size Selecting print materials Guidelines for paper and specialty media•To avoid fading, do not expose the printed transparencies to prolonged sunlight Selecting print materialsLoading the paper tray Loading the paper trayHolding the tray on a stable surface, press the guide lock and slide the rear guide until it locks at the paper length you want Loading the paper traytriangle Loading the paper tray6Close the paper tray Loading the paper trayLoading the manual bypass Loading the manual bypassSetting the paper type and size Setting the paper type and sizeUsing the paper tray Using the manual bypassSelecting an output location Selecting an output locationFront output tray Rear output slot2Click File Print 4 PrintingPrinting a document PrintingAccessing Print Properties Accessing Print PropertiesUsing your program Using the Printers folderSaving favorite print settings Understanding the print settingsAccessing Print Properties Accessing Print Properties Changing the paper sizeScaling a document Printing multiple pages on one sheet of paperAccessing Print Properties Accessing Print Properties Using watermarksUsing an existing watermark Fitting your document to a selected paper sizeAccessing Print Properties Creating a watermarkEditing a watermark Deleting a watermarkAccessing Print Properties Using overlaysCreating an overlay 5Click Create Overlay4Click Delete Overlay Using an overlayDeleting an overlay bClick Load Overlay10Click Properties Printing on both sides of the paper4Click Properties 8Click File PrintUsing the printer driver Accessing the printer driver HelpCanceling a print job Using the operator panel5 Copying Using the scanning bedCopying Using the scanning bed Using the ADF Using the ADFDarkness Customizing settingsContent Customizing settingsScale NumberCustomizing settings Customizing settings AdvancedSetting the Timeout option Customizing default settingsCustomizing default settings Creating two-sidedcopies Using the ADFUsing the scanning bed Creating two-sidedcopiesScanning a document or image 6 ScanningScanning Using the scanning bed 7 FaxingSending a fax automatically FaxingUsing the scanning bed Sending a fax manuallySending a fax manually Using the ADFUsing the ADF Receiving a fax automaticallyReceiving a fax manually Receiving a fax automaticallyCustomizing settings Customizing settings1Press Menu Darkness Customizing settingsCreating a shortcut Using special featuresUsing special features PhonebookUsing special features Editing a shortcutCreating a group Editing a groupUsing special features Delay sendUsing shortcuts and groups BroadcastUsing special features Canceling a pending jobClearing display messages Clearing display messagesReports 8 ReportsMaintenance 9 MaintenanceCleaning the machine Cleaning the outside of the machineCleaning the machine Cleaning the inside of the machineMaintaining the toner cartridge Cleaning the scan unitMaintaining the toner cartridge Ordering toner cartridges Redistributing tonerMaintaining the toner cartridge Maintaining the toner cartridge Replacing the toner cartridge5Close the front cover Maintaining the toner cartridgeReturning the empty toner cartridge Cleaning the photoconductor drumMaintaining the toner cartridge Troubleshooting 10 TroubleshootingPreventing document and paper jams ADF misfeed Clearing document jamsClearing document jams 2If more than one inch of your document has passed beneath the ADF roller, close the ADF top cover, and then proceed with the instructions for clearing a jam in “Roller misfeed” on page Clearing document jamsRoller misfeed Output misfeedClearing document jams Paper feed area PAPER JAM Clearing paper jamsClearing paper jams 4Insert the paper tray until it snaps into place Clearing paper jamsClearing paper jams Paper exit area PAPER JAM5Close the rear cover Clearing paper jamsClearing paper jams Fuser and toner cartridge areas PAPER JAM2Open and close the front cover Manual bypass area BYPASS JAMClearing paper jams To clear a jam in the manual bypassClearing display messages Solving problemsSolution Clearing display messagesSolving problems Paper feeding problems4 From the Details tab, click Spool Settings Printing and copying problemsSolving problems 1 Click Start Settings PrintersMachine prints, but Solving problemsCopy image is Solving problemsFaxing problems Scanning problemsSolving problems Incoming fax has blank spaces Solving problemsPrint quality problems AaBbCc Solving problemsAaBbCc AaBbCcAaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Solving problemsAaBbCc Calling for serviceCalling for service AaBbCcNotices Safety informationNotices ConventionsLaser notices Laser noticesElectronic emission notices Laser advisory label Laser noticeEuropean Community EC directives conformity Industry Canada compliance statementElectronic emission notices Electronic emission notices The United Kingdom Telecommunications ActNoise emission levels ENERGY STARTelecommunications notices Telecommunications noticesEC Certification Using the Lexmark X215 in GermanyNotice to users of the Canadian telephone network Declaration of conformity European countriesTelecommunications notices Using the Lexmark X215 in Switzerland740 West New Circle Road Lexington, Kentucky 2003 Lexmark International, Inc