TROUBLESHOOTING
Check to see the following before request for repair.
If a trouble cannot be removed even after checking and trying remedy, contact your dealer.
Problem | Check item | Remedy |
Matrix switcher does not power up.
The power cord may be disconnected either from the unit's power socket or the AC outlet.
Connect the power cord between the unit's power socket and the AC outlet.
System controller(s) do (does) not log in.
The unit’s power cord may be discon- nected from the AC outlet.
Connect the power cord to the AC out- let.
The cable connection(s) may be wrong between the unit and the system con- troller(s).
Confirm the cable connections. (Refer to p. 40.)
The mode selection switch setting of the system controller may be wrong.
Confirm the mode selection switch set- ting. (Refer to p. 24.)
Data port setting may be wrong.
Open the Data Port window of WJ- SX150 Administrator Console (refer to p. 81.) to select CU360 for the data port. If 485 CAM is selected for the port, the
Your ID, user number or password may be wrong.
Refer to your Operator Registration worksheet. Or open the Operator Regis- tration window (refer to p. 75) and reconfigure your ID, user number and password.
Monitor is not selectable. | The monitor selection setting may be |
| wrong. |
Open the Monitor Selection window (refer to p. 76) and confirm the setting. If NG is assigned to your controller for the monitor, the selection will be invalid.
Camera image is not displayed even after selecting the camera.
The camera’s power cord connection | Confirm the power cord connection. |
may be wrong. | (Refer to the camera’s operating |
| instructions.) |
|
|
The cable connections may be wrong | Confirm the connections (pp. 37 to 39). |
between the unit and the camera. | If the connections and camera type are |
| not correspondent, the camera image |
| will not appear. |
The lens cover may not have been removed from the camera.
Remove the lens cover from the cam- era.
The monitor's brightness or contrast setting may not be proper.
Adjust the setting. (Refer to the moni- tor's operating instructions.)
