
troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
This chapter includes:
•Redistributing toner
•Clearing original document jams
•Tips for avoiding paper jams
Redistributing toner
When the toner cartridge is near the end of its life:
•White streaks or light printing occurs.
•The
•The Status LED blinks red.
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.
1.Using the handle, completely open the front door.
2.Grasp the handles on the toner cartridge and pull the cartridge out.
•Clearing paper jams
•Understanding display messages
•Solving other problems
If you open the front door, be careful not to touch the underneath the control panel (the lower part of the fuser unit). The temperature of the fuser unit might be extremely hot and could damage your skin.
When you open the front door and work inside the machine, it is highly recommend that you remove the paper transfer belt first. Because the work you do could contaminate the paper transfer belt.
3.Holding both handles on the toner cartridge, thoroughly rock it from side to side to redistribute the toner.
If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
4.Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine.
Tabs on the sides of the cartridge and corresponding grooves within the machine will guide the cartridge into the correct position until it locks into