Refer to Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.

Common Linux problems

condition

Suggested solutions

 

 

The machine does

Check if the printer driver is installed in your

not print.

system. Open Unified Driver Configurator and

 

switch to the Printers tab in Printers

 

configuration window to look at the list of

 

available machines. Make sure that your

 

machine is displayed on the list. If not, open

 

Add new printer wizard to set up your

 

device.

 

Check if the machine is started. Open

 

Printers configuration and select your

 

machine on the printers list. Look at the

 

description in the Selected printer pane. If its

 

status contains Stopped string, press the

 

Start button. After that normal operation of

 

the machine should be restored. The

 

“stopped” status might be activated when

 

some problems in printing occurred. For

 

instance, this could be an attempt to print a

 

document when the port is claimed by a

 

scanning application.

 

Ensure the port is not busy. Since functional

 

components of machine (printer and scanner)

 

share the same I/O interface (port), the

 

situation of simultaneous access of different

 

user applications to the same port is possible.

 

To avoid possible conflicts, only one of them

 

at a time is allowed to gain control over the

 

device. The other user will encounter “device

 

busy” response. You should open ports

 

configuration and select the port assigned to

 

your machine. In the Selected port pane you

 

can see if the port is occupied by some other

 

application. If this is the case, you should

 

either wait for completion of the current job or

 

press the Release port button, if you are sure

 

that the present application is not functioning

 

properly.

 

Check if your application has special print

 

option such as “-oraw”. If “-oraw” is specified

 

in the command line parameter, then remove

 

it to print properly. For Gimp front-end, select

 

“print” -> “Setup printer” and edit command

 

line parameter in the command item.

 

The CUPS (Common UNIXPrinting System)

 

version distributed with SuSE Linux 9.2

 

(cups-1.1.21) has a problem with ipp (Internet

 

Printing Protocol) printing.Use the socket

 

printing instead of ipp or install a later version

 

of CUPS (cups-1.1.22 or higher).

 

 

condition

Suggested solutions

 

 

Some color images

This is a known bug in Ghostscript (until GNU

come out all black.

Ghostscript version 7.05) when the base color

 

space of the document is indexed color space

 

and it is converted through CIE color space.

 

Because Postscript uses CIE color space for

 

Color Matching System, you should upgrade

 

Ghostscript on your system to at least GNU

 

Ghostscript version 7.06 or later. You can find

 

recent Ghostscript versions at

 

www.ghostscript.com.

Some color images

This is a known bug in Ghostscript (until GNU

come out in

Ghostscript version 7.xx) when the base color

unexpected color.

space of the document is indexed RGB color

 

space and it is converted through CIE color

 

space. Because Postscript uses CIE color space

 

for Color Matching System, you should upgrade

 

Ghostscript on your system to at least GNU

 

Ghostscript version 8.xx or later. You can find

 

recent Ghostscript versions at

 

www.ghostscript.com.

The machine does

It is a known problem that occurs when a color

not print whole

printer is used on version 8.51 or earlier of

pages and its output

Ghostscript, 64-bit Linux OS, and reported to

is half page printed.

bugs.ghostscript.com as Ghostscript Bug

 

688252.

 

The problem is solved in AFPL Ghostscript v.

 

8.52 or above. Download the latest version of

 

AFPL Ghostscript from

 

http://sourceforge.net/projects/gho

I cannot scan via

Check if Gimp Front-end has Xsane:Device

Gimp Front-end.

dialog. on the Acquire menu. If not, you should

 

install Xsane plug-in for Gimp on the your

 

computer. You can find Xsane plug-in package

 

for Gimp on Linux distribution CD or Gimp home

 

page. For the detailed information, refer to the

 

Help for Linux distribution CD or Gimp Front-end

 

application.

 

If you wish to use another kind of scan

 

application, refer to application’s Help.

I encounter error

Avoid changing print job parameters (via LPR

“Cannot open port

GUI, for example) while a print job is in progress.

device file” when

Known versions of CUPS (Common UNIX

printing a document.

Printing System) server break the print job

 

whenever print options are changed and then try

 

to restart the job from the beginning. Since

 

Unified Linux Driver locks the port while printing,

 

the abrupt termination of the driver keeps the

 

port locked and unavailable for subsequent print

 

jobs. If this situation occurs, try to release the

 

port by selecting Release port in Port

 

configuration window.

 

 

Troubleshooting_ 21

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Samsung CLX-6250, CLX-6220 manual Common Linux problems