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Refer to Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
Common Linux problems
condition | Suggested solutions |
|
|
The machine does | • Check if the printer driver is installed in your |
not print. | system. Open Unified Driver Configurator and |
| switch to the Printers tab in Printers |
| configuration window to look at the list of |
| available machines. Make sure that your |
| machine is displayed on the list. If not, open |
| Add new printer wizard to set up your |
| device. |
| • Check if the machine is started. Open |
| Printers configuration and select your |
| machine on the printers list. Look at the |
| description in the Selected printer pane. If its |
| status contains Stopped string, press the |
| Start button. After that normal operation of |
| the machine should be restored. The |
| “stopped” status might be activated when |
| some problems in printing occurred. For |
| instance, this could be an attempt to print a |
| document when the port is claimed by a |
| scanning application. |
| • Ensure the port is not busy. Since functional |
| components of machine (printer and scanner) |
| share the same I/O interface (port), the |
| situation of simultaneous access of different |
| user applications to the same port is possible. |
| To avoid possible conflicts, only one of them |
| at a time is allowed to gain control over the |
| device. The other user will encounter “device |
| busy” response. You should open ports |
| configuration and select the port assigned to |
| your machine. In the Selected port pane you |
| can see if the port is occupied by some other |
| application. If this is the case, you should |
| either wait for completion of the current job or |
| press the Release port button, if you are sure |
| that the present application is not functioning |
| properly. |
| • Check if your application has special print |
| option such as |
| in the command line parameter, then remove |
| it to print properly. For Gimp |
| “print” |
| line parameter in the command item. |
| • The CUPS (Common UNIXPrinting System) |
| version distributed with SuSE Linux 9.2 |
| |
| Printing Protocol) printing.Use the socket |
| printing instead of ipp or install a later version |
| of CUPS |
|
|
condition | Suggested solutions |
|
|
Some color images | This is a known bug in Ghostscript (until GNU |
come out all black. | Ghostscript version 7.05) when the base color |
| space of the document is indexed color space |
| and it is converted through CIE color space. |
| Because Postscript uses CIE color space for |
| Color Matching System, you should upgrade |
| Ghostscript on your system to at least GNU |
| Ghostscript version 7.06 or later. You can find |
| recent Ghostscript versions at |
| www.ghostscript.com. |
Some color images | This is a known bug in Ghostscript (until GNU |
come out in | Ghostscript version 7.xx) when the base color |
unexpected color. | space of the document is indexed RGB color |
| space and it is converted through CIE color |
| space. Because Postscript uses CIE color space |
| for Color Matching System, you should upgrade |
| Ghostscript on your system to at least GNU |
| Ghostscript version 8.xx or later. You can find |
| recent Ghostscript versions at |
| www.ghostscript.com. |
The machine does | It is a known problem that occurs when a color |
not print whole | printer is used on version 8.51 or earlier of |
pages and its output | Ghostscript, |
is half page printed. | bugs.ghostscript.com as Ghostscript Bug |
| 688252. |
| The problem is solved in AFPL Ghostscript v. |
| 8.52 or above. Download the latest version of |
| AFPL Ghostscript from |
| http://sourceforge.net/projects/gho |
I cannot scan via | Check if Gimp |
Gimp | dialog. on the Acquire menu. If not, you should |
| install Xsane |
| computer. You can find Xsane |
| for Gimp on Linux distribution CD or Gimp home |
| page. For the detailed information, refer to the |
| Help for Linux distribution CD or Gimp |
| application. |
| If you wish to use another kind of scan |
| application, refer to application’s Help. |
I encounter error | Avoid changing print job parameters (via LPR |
“Cannot open port | GUI, for example) while a print job is in progress. |
device file” when | Known versions of CUPS (Common UNIX |
printing a document. | Printing System) server break the print job |
| whenever print options are changed and then try |
| to restart the job from the beginning. Since |
| Unified Linux Driver locks the port while printing, |
| the abrupt termination of the driver keeps the |
| port locked and unavailable for subsequent print |
| jobs. If this situation occurs, try to release the |
| port by selecting Release port in Port |
| configuration window. |
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