condition | Suggested solutions |
|
|
The machine does | • Ensure your machine is attached to your |
not appear on the | computer, connected properly via the USB |
scanners list. | port, and is turned on. |
| • Ensure the scanner driver for your machine is |
| installed in your system. Open Unified Linux |
| Driver configurator, switch to Scanners |
| configuration, then press Drivers. Make |
| sure that driver with a name corresponding to |
| your machine's name is listed in the window. |
| • Ensure the port is not busy. Since functional |
| components of machine (printer and scanner) |
| share the same I/O interface (port), the |
| situation of simultaneous access of different |
| user applications to the same port is possible. |
| To avoid possible conflicts, only one of them |
| at a time is allowed to gain control over the |
| device. The other user will encounter “device |
| busy” response. This usually happens when |
| starting a scan procedure. An appropriate |
| message box appears. |
| To identify the source of the problem, open |
| the Ports configuration and select the port |
| assigned to your scanner, port's symbol |
| /dev/mfp0 corresponds to LP:0 designation |
| displayed in the scanners’ options, /dev/mfp1 |
| relates to LP:1, and so on. USB ports start at |
| /dev/mfp4, so scanner on USB:0 relates to |
| /dev/mfp4 respectively and so forth |
| sequentially. In the Selected port pane, you |
| can see if the port is occupied by another |
| application. If this is the case, you should |
| either wait for completion of the current job or |
| press the Release port button, if you are sure |
| that the present port applicaton is not |
| functioning properly. |
The machine does | • Ensure a document is loaded into the |
not scan. | machine, ensure your machine is connected |
| to the computer. |
| • If there is an I/O error while scanning. |
|
|
Refer to Linux User’s Guide that came with your computer for further information on Linux error messages.
Common Macintosh problems
condition | Suggested solutions | |
|
| |
The machine does | Printing the PDF file as an image may enable | |
not print PDF files | the file to print. Turn on Print As Image from the | |
correctly. Some | Acrobat printing options. | |
parts of graphics, | It will take longer to print when you print a | |
text, or illustrations | ||
PDF file as an image. | ||
are missing. | ||
| ||
The document has | Update your Mac OS to OS Mac OS X 10.3.3. or | |
printed, but the print | higher. | |
job has not |
| |
disappeared from |
| |
the spooler in Mac |
| |
OS X 10.3.2. |
| |
Some letters are not | Mac OS cannot create the font during the cover | |
displayed normally | page printing. The English alphabet and | |
during the cover | numbers are displayed normally on the cover | |
page printing. | page. | |
When printing a | Make sure that the resolution setting in your | |
document in | machine driver matches the one in Acrobat | |
Macintosh with | Reader. | |
Acrobat Reader 6.0 |
| |
or higher, colors |
| |
print incorrectly. |
| |
|
|
Refer to Macintosh User’s Guide that came with your computer for further information on Macintosh error messages.
