Samsung NV75K5571RS/OL, NV75K5571RS/EG manual Troubleshooting, Checkpoints

Troubleshooting

Checkpoints

If you encounter a problem with the oven, first check the table below and try the suggestions. If the problem continues, contact a local Samsung service centre.

Problem	Cause	Action
The buttons	• If there is foreign matter	• Remove the foreign matter
cannot be pressed	caught between the	and try again.
properly.	buttons
	• Touch model: if there is	• Remove the moisture and
	moisture on the exterior	try again.
	• If the lock function is set	• Check whether the lock
		function is set.
The time is not	• If there is no power	• Check whether there is
displayed.	supplied	power supplied.
The oven does not	• If there is no power	• Check whether there is
work.	supplied	power supplied.
The oven	• If it is unplugged from the	• Reconnect the power.
stops while in	power socket
operation.
The power	• If continuous cooking	• After cooking for a long
turns off during	takes a long time	time, let the oven cool.
operation.
	• If the cooling fan does not	• Listen for the sound of the
	work	cooling fan.
	• If the oven is installed	• Keep the gaps specified
	in a place without good	in the product installation
	ventilation	guide.
	• When using several power	• Use a single plug.
	plugs in the same socket
There is no power	• If there is no power	• Check whether there is
to the oven.	supplied	power supplied.

Problem	Cause	Action
The oven exterior	• If the oven is installed	• Keep the gaps specified
is too hot during	in a place without good	in the product installation
operation.	ventilation	guide.
The door cannot	• If there is food residue	• Clean the oven well and
be opened	stuck between the door	then open the door again.
properly.	and product interior
The interior light	• If the lamp turns on and	• The lamp automatically
is dim or does not	then off	turns off after a certain
turn on.		amount of time to save
		power. You can turn it on
		again by pressing the oven
		light button.
	• If the lamp is covered	• Clean the inside of the oven
	by foreign matter during	and then check.
	cooking
Electric shock	• If the power is not	• Check whether the
occurs on the	properly grounded	power supply is properly
oven.	• If you are using a socket	grounded.
	without grounding
There is water	• There may be water or	• Let the oven cool and then
dripping.	steam in some cases	wipe with a dry dish towel.
	depending on the food.
There is steam
	This is not a product
through a crack in
	malfunction.
the door.
There is water
remaining in the
oven.
The brightness	• The brightness changes	• Power output changes
inside the oven	depending on power	during cooking are not
varies.	output changes.	malfunctions, so there is no
		need to worry.
		English  41

Troubleshooting

NV75K5571RS_OL_DG68-00740A-01_BG+HR+MK+RO+SQ+SR+SL+EN.indb 41

2016-12-19 ￿￿ 10:50:11