
Troubleshooting
Writing to a recordable CD or DVD
197
Inaccessible CD-ROM drive
When writing to a compatible
■Ghosterr.txt: Ghosterr.txt is located in the same directory as the Ghost executable.
See “Diagnostics” on page 201.
■Log file: A log file may have been created that can be viewed in the View Log. See “Viewing the task log” on page 59.
IDE CD-ROM drives
To see if an IDE
Ghosterr.txt or the log file.
The IDE sections are named one or more of the following:
■IDE
■IDE for PIO
■IDE for UDMA
If the word Unavailable appears under these headings, then check the following:
■Ensure that the firmware for your
Check the Web site for the
■Update the computer BIOS with the latest version.
The computer BIOS may not be enabled to detect the IDE drive.
■Check the controller to which the IDE drive is attached.
The IDE drive might be attached to a controller that requires a driver for access. Check the documentation for the controller to determine whether you need to load an IDE driver when starting your computer. Drivers may be needed for controllers that are included on the computer’s motherboard. Reading and writing from a
SCSI CD-R/RW drives
To see if a SCSI