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Symantec 10024709 manual Getting out of the Virtual Partition, Cancelling a Ghost.exe operation

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Troubleshooting

Problems running Norton Ghost

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To run Ghreboot.exe

To run Ghreboot.exe if you installed Norton SystemWorks

1Insert your Windows Startup Disk into the floppy disk drive and restart your computer.

2If you are given a restart choice, then on the boot menu select Boot with CD Drivers.

3When the computer has restarted, type the following: <drive>:\Ghost\Tools\Ghreboot

<drive> is the drive letter assigned to your CD-ROM drive.

To run Ghreboot.exe if you installed Norton Ghost only

1Insert your Norton Ghost installation CD into your CD-ROM drive and restart your computer.

2When the computer has restarted, type the following: <drive>:\Tools\Ghreboot

<drive> is the drive letter assigned to your CD-ROM drive.

Getting out of the Virtual Partition

If your computer is in the Virtual Partition, you must use the executable

Ghreboot to restart your computer back into Windows.

To restart your computer back into Windows

1At the command line, type ghreboot.

2Press Enter.

Cancelling a Ghost.exe operation

If you start a Ghost.exe operation, you can abort the process by pressing Ctrl+C. Be aware that this leaves the destination image file in an unknown state.

Installing and uninstalling Norton Ghost

If you are having problems installing or uninstalling Norton Ghost, providing a log file of the installation or uninstallation assists Technical Support in analyzing the problem.

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Symantec 10024709 manual Getting out of the Virtual Partition, Cancelling a Ghost.exe operation

Contents

Norton Ghost User’s Guide Norton Ghost User’s Guide Copyright NoticeTrademarks Symantec License and Warranty S. Government Restricted Rights Contents Chapter Backing up, restoring, and cloning from Norton Ghost Chapter Image file options Chapter Backing up, restoring, and cloning from DOS Chapter Managing partitions using GDisk Appendix USB and DirectParallel Cables Appendix Diagnostics Contents About Norton Ghost What’s new in Norton Ghost Introducing Norton GhostVirtual Partition How Norton Ghost worksPreparing for an emergency Hardware restrictionsSee Restoring from an image file on Norton Ghost componentsNorton Ghost wizards See Restoring your computer from an image file onBackup Wizard Clone Wizard Run Ghost Interactively Wizard Norton Ghost executable Ghost Explorer Ghost Boot WizardGDisk Ghost Walker Installing Norton Ghost CD and DVD writing Supported backup mediaMinimum system requirements Ghost.exeSee Preparing for an emergency on Installing Norton GhostDisaster recovery requirements See Cloning with Linux onTo install Norton Ghost from Norton SystemWorks If the opening screen does not appear Installing Norton GhostTo install Norton Ghost from the Norton Ghost CD To start the installation from the Norton Ghost CDTo register Norton Ghost Updating Norton Ghost Uninstalling Norton GhostTo update Norton Ghost using LiveUpdate To uninstall Norton GhostUninstalling Norton Ghost Backing up, restoring, and cloning from Norton Ghost Starting Norton Ghost in Windows When to use Norton Ghost in WindowsTo start Norton Ghost in Windows Starting Norton Ghost from the tray iconCreating a backup image file To start Norton Ghost from the tray iconTo back up a hard disk or partition See Identifying a hard disk on See Setting Norton Ghost options and defaults onSee Creating a recovery boot disk on Restoring your computer from an image fileSee Viewing image files on To restore a disk or partitionTo create a clone task Cloning a hard disk or partitionClick USB peer-to-peer See Installing USB peer-to-peer drivers onTo run Ghost.exe peer-to-peer using USB Launching Ghost.exe peer-to-peerClick TCP peer-to-peer To run Ghost.exe peer-to-peer using TCPSee Setting LPT peer-to-peer drivers on To run Ghost.exe peer-to-peer using LPTClick LPT peer-to-peer To identify a disk Identifying a hard diskIdentifying a hard disk Setting options and defaults Setting Norton Ghost options and defaults Assigning a drive letter to a CD/DVD drive Adding command-line switches to a taskSetting the options for a mapped network drive To add command-line switches to a taskTo set the options for a mapped network drive Setting display optionsClick Map network drive See Selecting a template onSee Providing MS-DOS on Setting the DOS versionTo install MS-DOS To uninstall MS-DOSHIMEM.SYS WFWSYS.CFG See Checking the integrity of an image file on Setting the image integrity check defaultSetting a compression level To install the Microsoft DOS Client filesTo set the compression level Assigning a password to an image fileTo assign a password Adding free space to the Virtual PartitionTo specify additional free space in the Virtual Partition Installing Scsi driversSee Installing extra drivers on To install Scsi driversSetting external storage device drivers Setting TCP/IP driversTo install external device drivers To install TCP/IP drivers Setting LPT peer-to-peer driversInstalling extra drivers To install LPT peer-to-peer driversTo install extra drivers Installing USB peer-to-peer drivers Running your computer from the Virtual PartitionTo select USB peer-to-peer drivers To restart your computer in Windows Checking the integrity of an image fileRestarting your computer from the Virtual Partition To create the Virtual Partition from a folderTo check the integrity of an image file See Adding command-line switches to a task onViewing the task log Starting Ghost.exeTo start Ghost.exe What to do if a task failsImage file options See Command-line switches on About Norton Ghost image filesImage files and compression Standard image files Image files and volume spanningImage files and CRC32 Performance expectations on a networkLimitations on the image file size Size-limited image filesSpanned image files Restoring from a spanned image Spanning across multiple volumes and limiting span sizesSee Adding switches to your Ghost operation on See Standard boot disks onImage files and tape drives See Creating a backup image file on GoBack and Norton GhostGoBack and Ghost.exe Dynamic disks in Windows 2000/XP See Reinitializing the Master Boot Record onHibernation and swap files Spart.par Swapper.dat Toshiber.dat Virtpart.dat Win386.swp Creating boot disks with the Ghost Boot Wizard How to use a Ghost boot disk Introducing the Norton Ghost Boot WizardWhat is a Ghost boot disk When to create a Ghost boot diskFiles included on a Ghost boot disk Creating a recovery boot diskWhen to include MS-DOS on a boot disk Opening the Ghost Boot Wizard To test your recovery boot disk or CD/DVDTo open the Ghost Boot Wizard See Boot disks with network support Creating boot disks and boot imagesSee Image files and CD/DVD writers on Standard boot disksCreating boot disks and boot images Creating boot disks and boot images To create a boot disk with network support Boot disks with network supportCreating boot disks and boot images To create a boot disk with CD-ROM and DVD support Boot disks with CD-ROM and DVD supportBoot disks with drive mapping network support See Installing MS-DOS Client files onTo create a boot disk that supports mapping network drives Creating boot disks and boot images Click Device Manager Expand Network Adapter Selecting a templateMulticard templates and the boot disk See Adding network drivers to the Ghost Boot Wizard onTo create a multicard template To add a packet driver to the Ghost Boot Wizard Adding network drivers to the Ghost Boot WizardAdding packet drivers to the Ghost Boot Wizard To begin adding a network driver to the Ghost Boot WizardTo add an NDIS2 driver to the Ghost Boot Wizard Adding NDIS2 drivers to the Ghost Boot WizardAdding command-line parameters to a boot package Customizing the templateTo modify a template Clone Parameters Description Providing MS-DOSClick Start Program Files Windows Explorer Check Copy System FilesTo uninstall MS-DOS from your computer To install MS-DOS on your computerBacking up, restoring, and cloning from DOS To use Norton Ghost An overview of using Ghost.exeStarting the Norton Ghost executable \progra~1\symantec \Norton~1\ghost.exe See Creating boot disks and boot images onNavigating without a mouse Marking your disksAction Master Slave Establishing a peer-to-peer connection with Ghost.exeTo connect two computers peer-to-peer Backing up a hard disk to an image file To back up a disk to an image file Local Click Local Disk To ImageLocal Click Local Partition To Image See Image files and volume spanning onBacking up a partition to an image file See Verifying image integrity onSee Image files and compression on Local Click Local Disk From Image To restore a disk from an image fileRestoring from an image file Restoring a hard disk from an image fileRestoring from an image file To restore a partition from an image file Restoring a partition from an image fileLocal Click Local Partition From Image Cloning disks and partitions To clone disk to disk Cloning disk to diskCloning partition to partition Local Click Local Partition To PartitionTo clone from partition to partition Verifying image integrity Local Click Local Check Image FileTo verify the integrity of an image file To verify the integrity of a disk Adding switches to your Ghost operationTab Command-line options To add switches to your Ghost operationAdding switches to your Ghost operation Backing up and restoring with CD-R/RW and DVD- R/RW Image files and CD/DVD writers Type of drive Media 114 Backing up and restoring with CD-R/RW and DVD-R/RW To split an image file as it is created Splitting an image file during a backup116 Backing up and restoring with CD-R/RW and DVD-R/RW Using Ghost Explorer to modify image file contents Understanding Ghost Explorer See To open Ghost Explorer on Viewing image filesLaunching a file Click Ghost Utilities Click Norton Ghost ExplorerTo launch a file Extracting a file or directory from an image fileModifying image files in Ghost Explorer See Determining Norton Ghost image file version onSetting span file sizes Listing the contents of an image fileSplitting an image file Compiling a fileTo split an existing image file Type Ghostexp Using Ghost Explorer from the command lineTo start Ghost Explorer from a command prompt Determining Norton Ghost image file versionSee Setting span file sizes on See Listing the contents of an image file onUsing Ghost Explorer with long file names Double-clickRegional OptionsTo set the correct char set Using Ghost Explorer from the command line Managing partitions using GDisk To run GDisk32 Introducing GDiskRunning GDisk To run GDiskMode Switch Explanation Overview of main command-line switchesOnline Help for command-line switches Switches common to all GDisk commandsSwitch Explanation Creating a partition Reinitializing the Master Boot Record Showing information about disks Syntax for this command is as follows Gdisk disk /mbr /wipePerforming multiple GDisk operations using batch mode Deleting and wiping your disk FAT16 partitions in Windows NTDiskwipe switches Hiding or unhiding a partition Activating or deactivating a partitionAdding an entry to Boot.ini Modifying the Windows NT/2000/XP boot menuSpecifying the boot.ini path and file name Displaying the list of current boot entriesAdding an entry for starting Windows NT/2000/XP 140 Managing partitions using GDisk Removing an entry from Boot.ini Setting the default boot option and timeoutRemove switches Support for Large Hard Disks Updating Security Identifiers SIDs and computer names Norton Ghost Walker limitations Norton Ghost Walker capabilitiesLoss of access to external data objects Identical user names and passwords across workstationsSID changing limitations Using Ghost Walker 147 Switch Description Running Ghost Walker from the command lineExamples Sure Following is an example of command line use Using Ghost Walker Command-line switches Ghost.exe -h Ghost.exe -? Using Norton Ghost with switchesCommand-line switches To list Norton Ghost command-line switchesWith -cns See Clone switch usage onSee -CRC32 switch usage on Dl=number Specified Require forensic images Piii ID Type Based On ValueTo reinstall Lilo When automating Norton Ghost in a batch command file CRC32 vexcept option See Setting a destination size for the clone switch on See Image files and compression on Table A-1 Clone switch usageDefining the type of clone command Switch ActionSetting a source for the clone switch Mode Source DestinationTable A-2 Table A-3 Switch Source ExplanationTable A-4 Setting a destination for the clone switchSetting a destination size for the clone switch Switch Destination ExplanationExamples of clone switch usage Switch FunctionTable A-5 Table A-6 Ntfs CRC32 switch usageTable A-8 Examples of -CRC32 usageTable A-7 Parameter ExplanationFiles not checked with CRC \WINDOWS\TEMPOR~1\CACHE4\ Ghost.exe and the Virtual PartitionGhost.exe and the Virtual Partition Transfer methods and hardware setup Transfer and hardware requirements Peer-to-peer connectionsSee USB and DirectParallel Cables on Scsi tape drives Removable mediaCD/DVD usage Third-party devices Internal drivesParallel Technologies cables Other USB cables USB and DirectParallel CablesOther USB cables Parallel Technologies cablesWattcp.cfg configuration file Wattcp.cfg key words Wattcp.cfg network configuration fileKeyword Description Wattcp.cfg configuration fileWattcp.cfg key words Table D-1Wattcp.cfg key words Wattcp.cfg key words Cloning with Linux Supported configurations Boot configurationPosition of disk Norton Ghost utility support Norton Ghost utility support Troubleshooting Table F-1 Ghost.exe error messagesSee Service and support solutions on Error code DescriptionCannot start from drive a Problems running Norton GhostCard not found/Card not installed Creating an image on an Ntfs partitionComputer fails to restart To change your computer’s settingsWindows NT blue screen Missing hibernation fileCancelling a Ghost.exe operation Installing and uninstalling Norton GhostGetting out of the Virtual Partition Supported CD-R/RW and DVD drives Connecting using USB peer-to-peerSee Installing from the command line on Writing to a recordable CD or DVDIDE CD-ROM drives Inaccessible CD-ROM driveCD-R/RW disc Loading Ghost.exe from the floppy disk drive Using the correct boot diskOutdated computer Bios Loading CD-R/RW driversTo write an image to CD using third-party software Outdated CD-R/RW drive BiosUsing PC-DOS or MS-DOS Using third-party software to write to the CD-R/RW discDiagnostics View Log Hard drive detection and diagnostic informationAbort error file Ghosterr.txt Creating a full diagnostic statistics dump summary\ ping LocalHost Testing TCP/IP functionalityTesting TCP/IP functionality Installing Norton Ghost from the command line Choosing an installation mode Choosing an interface type for installationInstalling from the command line Property Default value DescriptionTable H-1 Table H-2 Uninstalling from the command lineTo uninstall Norton Ghost from the command line Msiexec /x path to msi package \Norton Ghost.msi /q or /qbService and support solutions Technical supportSupport for old and dis versions Worldwide service and support Customer serviceService and support offices Subscription policy MexicoOther Latin America Glossary Partition Index Index Index LPT USB Index Norton Ghost CD Replacement Form