Writing to a recordable CD or DVD | Symantec 10024709 instruction

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Troubleshooting

Writing to a recordable CD or DVD

Add the following to the end of a command line to create a Logfile.txt file in the root directory of your computer - /l*v c:\logfile.txt

See “Installing from the command line” on page 207.

To add logging to the end of a command line for Windows NT/2000/XP installations, use the following command line:

Msiexec.exe /i "d:\install\norton ghost.msi" /q INSTALLDIR="c:\program files\symantec\norton ghost 2003\" USERNAME="Me" COMPANYNAME="Symantec" /l*v c:\logfile.txt

Msiexec.exe /x "d:\install\norton ghost.msi" /q /l*v c:\logfile.txt

To add logging to the end of a command line for Windows 9x/Me and XPH installations, use the following command line:

d:\install\setup.exe /s /v"/l*v c:\logfile.txt"

d:\install\setup /x /s /v"/l*v c:\logfile.txt"

Connecting using USB peer-to-peer

If you cannot connect using USB peer-to-peer, then try altering the drivers that are installed into the Virtual Partition.

See “Installing USB peer-to-peer drivers” on page 57.

Writing to a recordable CD or DVD

If you are having problems saving a file directly to a CD-R/RW or DVD, there are a number of possible solutions.

Supported CD-R/RW and DVD drives

Norton Ghost supports a large number of CD-R/RW and DVD drives. Ensure that your drive is listed on the following support Web site:

http://service1.symantec.com/SUPPORT/ghost.nsf/docid/2002030414141625

Image 196

Symantec 10024709 Writing to a recordable CD or DVD, Connecting using USB peer-to-peer, Supported CD-R/RW and DVD drives

Contents

Norton Ghost User’s Guide Copyright Notice Norton Ghost User’s GuideTrademarks Symantec License and Warranty S. Government Restricted Rights Contents Chapter Backing up, restoring, and cloning from Norton Ghost Chapter Image file options Chapter Backing up, restoring, and cloning from DOS Chapter Managing partitions using GDisk Appendix USB and DirectParallel Cables Appendix Diagnostics Contents About Norton Ghost Introducing Norton Ghost What’s new in Norton Ghost How Norton Ghost works Virtual Partition Hardware restrictions Preparing for an emergency Norton Ghost components Norton Ghost wizardsSee Restoring your computer from an image file on See Restoring from an image file on Backup Wizard Clone Wizard Run Ghost Interactively Wizard Norton Ghost executable Ghost Boot Wizard Ghost Explorer GDisk Ghost Walker Installing Norton Ghost Supported backup media Minimum system requirementsGhost.exe CD and DVD writing Installing Norton Ghost Disaster recovery requirementsSee Cloning with Linux on See Preparing for an emergency on To install Norton Ghost from Norton SystemWorks Installing Norton Ghost To install Norton Ghost from the Norton Ghost CDTo start the installation from the Norton Ghost CD If the opening screen does not appear To register Norton Ghost Uninstalling Norton Ghost To update Norton Ghost using LiveUpdateTo uninstall Norton Ghost Updating Norton Ghost Uninstalling Norton Ghost Backing up, restoring, and cloning from Norton Ghost When to use Norton Ghost in Windows Starting Norton Ghost in Windows Starting Norton Ghost from the tray icon To start Norton Ghost in Windows To start Norton Ghost from the tray icon Creating a backup image fileTo back up a hard disk or partition See Setting Norton Ghost options and defaults on See Creating a recovery boot disk onRestoring your computer from an image file See Identifying a hard disk on To restore a disk or partition See Viewing image files on Cloning a hard disk or partition To create a clone task See Installing USB peer-to-peer drivers on To run Ghost.exe peer-to-peer using USBLaunching Ghost.exe peer-to-peer Click USB peer-to-peer To run Ghost.exe peer-to-peer using TCP Click TCP peer-to-peer To run Ghost.exe peer-to-peer using LPT See Setting LPT peer-to-peer drivers onClick LPT peer-to-peer Identifying a hard disk To identify a disk Identifying a hard disk Setting options and defaults Setting Norton Ghost options and defaults Adding command-line switches to a task Setting the options for a mapped network driveTo add command-line switches to a task Assigning a drive letter to a CD/DVD drive Setting display options Click Map network driveSee Selecting a template on To set the options for a mapped network drive Setting the DOS version To install MS-DOSTo uninstall MS-DOS See Providing MS-DOS on HIMEM.SYS WFWSYS.CFG Setting the image integrity check default Setting a compression levelTo install the Microsoft DOS Client files See Checking the integrity of an image file on Assigning a password to an image file To assign a passwordAdding free space to the Virtual Partition To set the compression level Installing Scsi drivers See Installing extra drivers onTo install Scsi drivers To specify additional free space in the Virtual Partition Setting TCP/IP drivers Setting external storage device driversTo install external device drivers Setting LPT peer-to-peer drivers To install TCP/IP drivers To install LPT peer-to-peer drivers Installing extra driversTo install extra drivers Running your computer from the Virtual Partition Installing USB peer-to-peer driversTo select USB peer-to-peer drivers Checking the integrity of an image file Restarting your computer from the Virtual PartitionTo create the Virtual Partition from a folder To restart your computer in Windows See Adding command-line switches to a task on Viewing the task logStarting Ghost.exe To check the integrity of an image file What to do if a task fails To start Ghost.exe Image file options About Norton Ghost image files See Command-line switches onImage files and compression Image files and volume spanning Image files and CRC32Performance expectations on a network Standard image files Size-limited image files Limitations on the image file sizeSpanned image files Spanning across multiple volumes and limiting span sizes Restoring from a spanned image See Standard boot disks on See Adding switches to your Ghost operation onImage files and tape drives GoBack and Norton Ghost See Creating a backup image file onGoBack and Ghost.exe See Reinitializing the Master Boot Record on Dynamic disks in Windows 2000/XP Hibernation and swap files Spart.par Swapper.dat Toshiber.dat Virtpart.dat Win386.swp Creating boot disks with the Ghost Boot Wizard Introducing the Norton Ghost Boot Wizard What is a Ghost boot diskWhen to create a Ghost boot disk How to use a Ghost boot disk Creating a recovery boot disk Files included on a Ghost boot diskWhen to include MS-DOS on a boot disk To test your recovery boot disk or CD/DVD Opening the Ghost Boot WizardTo open the Ghost Boot Wizard Creating boot disks and boot images See Boot disks with network support Standard boot disks See Image files and CD/DVD writers on Creating boot disks and boot images Creating boot disks and boot images Boot disks with network support To create a boot disk with network support Creating boot disks and boot images Boot disks with CD-ROM and DVD support To create a boot disk with CD-ROM and DVD support See Installing MS-DOS Client files on Boot disks with drive mapping network supportTo create a boot disk that supports mapping network drives Creating boot disks and boot images Selecting a template Click Device Manager Expand Network Adapter See Adding network drivers to the Ghost Boot Wizard on Multicard templates and the boot diskTo create a multicard template Adding network drivers to the Ghost Boot Wizard Adding packet drivers to the Ghost Boot WizardTo begin adding a network driver to the Ghost Boot Wizard To add a packet driver to the Ghost Boot Wizard Adding NDIS2 drivers to the Ghost Boot Wizard To add an NDIS2 driver to the Ghost Boot Wizard Customizing the template Adding command-line parameters to a boot packageTo modify a template Providing MS-DOS Click Start Program Files Windows ExplorerCheck Copy System Files Clone Parameters Description To install MS-DOS on your computer To uninstall MS-DOS from your computer Backing up, restoring, and cloning from DOS An overview of using Ghost.exe To use Norton Ghost Starting the Norton Ghost executable See Creating boot disks and boot images on Navigating without a mouseMarking your disks \progra~1\symantec \Norton~1\ghost.exe Establishing a peer-to-peer connection with Ghost.exe Action Master Slave To connect two computers peer-to-peer Backing up a hard disk to an image file Local Click Local Disk To Image To back up a disk to an image file See Image files and volume spanning on Backing up a partition to an image fileSee Verifying image integrity on Local Click Local Partition To Image See Image files and compression on To restore a disk from an image file Restoring from an image fileRestoring a hard disk from an image file Local Click Local Disk From Image Restoring from an image file Restoring a partition from an image file To restore a partition from an image fileLocal Click Local Partition From Image Cloning disks and partitions Cloning disk to disk To clone disk to disk Local Click Local Partition To Partition Cloning partition to partitionTo clone from partition to partition Local Click Local Check Image File Verifying image integrityTo verify the integrity of an image file Adding switches to your Ghost operation To verify the integrity of a disk To add switches to your Ghost operation Tab Command-line options Adding switches to your Ghost operation Backing up and restoring with CD-R/RW and DVD- R/RW Image files and CD/DVD writers Type of drive Media 114 Backing up and restoring with CD-R/RW and DVD-R/RW Splitting an image file during a backup To split an image file as it is created 116 Backing up and restoring with CD-R/RW and DVD-R/RW Using Ghost Explorer to modify image file contents Understanding Ghost Explorer Viewing image files Launching a fileClick Ghost Utilities Click Norton Ghost Explorer See To open Ghost Explorer on Extracting a file or directory from an image file Modifying image files in Ghost ExplorerSee Determining Norton Ghost image file version on To launch a file Listing the contents of an image file Setting span file sizes Compiling a file Splitting an image fileTo split an existing image file Using Ghost Explorer from the command line To start Ghost Explorer from a command promptDetermining Norton Ghost image file version Type Ghostexp See Listing the contents of an image file on See Setting span file sizes on Double-clickRegional Options Using Ghost Explorer with long file namesTo set the correct char set Using Ghost Explorer from the command line Managing partitions using GDisk Introducing GDisk Running GDiskTo run GDisk To run GDisk32 Overview of main command-line switches Mode Switch Explanation Switches common to all GDisk commands Online Help for command-line switchesSwitch Explanation Creating a partition Reinitializing the Master Boot Record Syntax for this command is as follows Gdisk disk /mbr /wipe Showing information about disks Performing multiple GDisk operations using batch mode FAT16 partitions in Windows NT Deleting and wiping your disk Diskwipe switches Activating or deactivating a partition Hiding or unhiding a partition Modifying the Windows NT/2000/XP boot menu Specifying the boot.ini path and file nameDisplaying the list of current boot entries Adding an entry to Boot.ini Adding an entry for starting Windows NT/2000/XP 140 Managing partitions using GDisk Setting the default boot option and timeout Removing an entry from Boot.iniRemove switches Support for Large Hard Disks Updating Security Identifiers SIDs and computer names Norton Ghost Walker capabilities Norton Ghost Walker limitations Identical user names and passwords across workstations Loss of access to external data objectsSID changing limitations Using Ghost Walker 147 Running Ghost Walker from the command line Switch Description Examples Sure Following is an example of command line use Using Ghost Walker Command-line switches Using Norton Ghost with switches Command-line switchesTo list Norton Ghost command-line switches Ghost.exe -h Ghost.exe -? See Clone switch usage on With -cns See -CRC32 switch usage on Dl=number Specified Require forensic images Type Based On Value Piii ID To reinstall Lilo When automating Norton Ghost in a batch command file CRC32 vexcept option See Setting a destination size for the clone switch on See Image files and compression on Clone switch usage Defining the type of clone commandSwitch Action Table A-1 Mode Source Destination Setting a source for the clone switchTable A-2 Switch Source Explanation Table A-3 Setting a destination for the clone switch Setting a destination size for the clone switchSwitch Destination Explanation Table A-4 Switch Function Examples of clone switch usageTable A-5 Table A-6 CRC32 switch usage Ntfs Examples of -CRC32 usage Table A-7Parameter Explanation Table A-8 Files not checked with CRC Ghost.exe and the Virtual Partition \WINDOWS\TEMPOR~1\CACHE4\ Ghost.exe and the Virtual Partition Transfer methods and hardware setup Peer-to-peer connections Transfer and hardware requirementsSee USB and DirectParallel Cables on Removable media Scsi tape drivesCD/DVD usage Internal drives Third-party devices USB and DirectParallel Cables Parallel Technologies cables Other USB cables Parallel Technologies cables Other USB cables Wattcp.cfg network configuration file Wattcp.cfg configuration file Wattcp.cfg key words Wattcp.cfg configuration file Wattcp.cfg key wordsTable D-1 Keyword Description Wattcp.cfg key words Wattcp.cfg key words Cloning with Linux Boot configuration Supported configurationsPosition of disk Norton Ghost utility support Norton Ghost utility support Troubleshooting Ghost.exe error messages See Service and support solutions onError code Description Table F-1 Problems running Norton Ghost Card not found/Card not installedCreating an image on an Ntfs partition Cannot start from drive a To change your computer’s settings Windows NT blue screenMissing hibernation file Computer fails to restart Installing and uninstalling Norton Ghost Cancelling a Ghost.exe operationGetting out of the Virtual Partition Connecting using USB peer-to-peer See Installing from the command line onWriting to a recordable CD or DVD Supported CD-R/RW and DVD drives Inaccessible CD-ROM drive IDE CD-ROM drives CD-R/RW disc Using the correct boot disk Outdated computer BiosLoading CD-R/RW drivers Loading Ghost.exe from the floppy disk drive Outdated CD-R/RW drive Bios Using PC-DOS or MS-DOSUsing third-party software to write to the CD-R/RW disc To write an image to CD using third-party software Diagnostics Hard drive detection and diagnostic information Abort error file Ghosterr.txtCreating a full diagnostic statistics dump summary View Log Testing TCP/IP functionality \ ping LocalHost Testing TCP/IP functionality Installing Norton Ghost from the command line Choosing an interface type for installation Choosing an installation mode Property Default value Description Installing from the command lineTable H-1 Uninstalling from the command line To uninstall Norton Ghost from the command lineMsiexec /x path to msi package \Norton Ghost.msi /q or /qb Table H-2 Technical support Service and support solutionsSupport for old and dis versions Customer service Worldwide service and support Service and support offices Mexico Subscription policyOther Latin America Glossary Partition Index Index Index LPT USB Index CD Replacement Form Norton Ghost