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TANDBERG VIDEO COMMUNICATION SERVER ADMINISTRATOR GUIDE

What is User Policy?

User Policy is the set of rules that determines what happens to a call for a particular user or group when it is received by the

TANDBERG VCS.

The VCS’s User Policy is based on the use of TANDBERG’s FindMe™. This feature lets you assign a single “FindMe” name to individuals or groups in your enterprise. Users can determine which devices will be called when their FindMe name is dialled, and can also specify what happens if those devices are busy or go unanswered.

The FindMe feature means that potential callers can be given a single FindMe Alias on which they can contact an individual or group in your enterprise - callers won’t have to know details of all the devices on which that person or group might be available.

About User Policy

Process Overview

When the VCS receives a call for a particular alias, it checks to see whether User Policy has been enabled. If so, the VCS queries the User Policy Manager to see whether that alias is listed as a FindMe name. If so, the call is forwarded to the endpoints according to the User Policy set up for that FindMe alias.

If User Policy has not been enabled, or the alias is not present in the User Policy Manager, the VCS will continue to search for the alias in the usual manner, i.e. first locally and then sending the request out to neighbors.

User Policy is invoked after any Administrator Policy configured on the VCS has been applied.

Recommendations When Deploying FindMe

The FindMe name should be in the form of a URI, and should be the individual’s primary URI.

Endpoints should not register with an alias that is the same as an existing FindMe name. You can prevent this by including all FindMe names on the Deny List.

For example, users at Example.com would have a FindMe name in the format john.smith@example.com. Each of their endpoints would be registered in a slightly different format, for example their office endpoint would be registered with the alias john.smith.office@example.com; their home endpoint as john.smith.home@example.com and their Movi name as john.smith.movi@example.com. Each of these endpoints can then be included in the list of devices to ring when the FindMe name is called.

How are Devices Specified?

When configuring their FindMe account, users are asked to specify the devices to which calls to their FindMe name will be routed.

While it is possible to specify aliases and even other FindMe names as one of the devices, we recommend that this is not done. Instead we recommend that users specify the physical devices they wish to ring when their FindMe name is called.

Who Must do What Before FindMe™ Can Be Used?

FindMe™ is an optional feature on the VCS, and you must install the appropriate option key before it can be used. Contact your TANDBERG representative for more information.

The following steps are required for the use of FindMe one the option has been installed:

. The VCS administrator enables and configures User Policy.

. The VCS administrator creates a user account for each user or group who require a FindMe name.

3.The owner of the FindMe name configures their account settings.

User Policy Manager

The User Policy Manager is the application that manages the FindMe user accounts.

The VCS has its own User Policy Manager. However, you also have the option to use a User Policy Manager on a remote system.

Introduction

Getting

System

System

H.323 & SIP

Registration

Zones and

Call Call

Firewall

Bandwidth

Maintenance

Appendices

Started

Overview

Configuration

Configuration

Control

Neighbors

Processing

Traversal

Control

 

 

 

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TANDBERG D14049.01 manual UserText goesPolicyhere, About User Policy