TANDBERG D14049.01 manual Logging Overview

Logging

TANDBERG VIDEO COMMUNICATION SERVER ADMINISTRATOR GUIDE

About Logging

The VCS provides a logging facility for troubleshooting and auditing purposes. The event log contains information about such things as calls, registrations, and messages sent and received.

The VCS logging facility allows you to:

•specify the amount of information that is logged by changing the event log level,

•specify an external server to which a copy of the log is written.

About Remote Logging

The event log is stored locally on the VCS. However, it is often convenient to collect copies of all event logs from various systems in a single location. A computer running

a BSD-style syslog server, as defined in

Logging Overview

About Event Log Levels

All events have an associated level in the range 1-3, with level 1 events considered the most important. The table below gives an overview of the levels assigned to different events.

See Events Logged at Level 1, Events Logged at Level 2 and Events Logged at Level 3 for complete tables of the events logged at each level.

Level	Assigned Events
Level 1	High-level events such as registration requests and call attempts. Easily
(User)	human readable. For example:
	• call attempt/connected/disconnected
	• registration attempt/accepted/rejected.
Level 2	Logs of protocol messages sent and received (H.323, LDAP, etc.) excluding
(Protocol)	noisy messages such as H.460.18 keepalives and H.245 video fast-
	updates.
Level 3	Protocol keepalives are suppressed at Level 2. At logging Level 3,
(Protocol Verbose)	keepalives are also logged.

Setting the Event Log Level

You can control which events are logged by the VCS by setting the log level. All events with a level numerically equal to and lower than the specified logging level are recorded in the event log.

To set the log level:

•System Configuration > Logging.

You will be taken to the Logging page.

•xConfiguration Log Level

RFC 3164 [4] , may be used as the central log server.

A VCS will not act as a central logging server for other systems.

Enabling Remote Logging

To enable remote logging, you must configure the VCS with the address of the central log server. To do this:

•System Configuration > Logging.

You will be taken to the Logging page.

•xConfiguration Log Server Address

Events will be always logged locally regardless of whether or not remote logging has been enabled.

Getting System

Introduction Started Overview

D 14049.01

07.2007

Remote syslog server

Enter the IP address or FQDN of the server to which the log will be written.

Log level

Select the level of logging you require.

The default is 1.

Save

Click here to save your changes.

System	H.323 &	SIP	Registration	Zones and	Call	Firewall	Bandwidth	Maintenance	Appendices
Configuration	Configuration		Control	Neighbors	Processing	Traversal	Control

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