April, 2007 SERVICE CALL CONDITIONS

4-47

SC codes Group 5: Paper Feed
Tray 1 (tandem tray) feed error (Japan Only)
SC501 B
• The tray 1 lift sensor does not
switch ON 10 s after the tray
lift motor switches ON and
starts lifting the bottom plate.
• When the tray lowers, the tray
lift sensor does not go off
within 1.5 sec.

• The lower limit sensor of the

tandem tray does not detect
the lower limit within 10 sec.
• Tray lift motor harness disconnected,
loose, defective
• Paper or other obstacle trapped between
tray and motor
• Tray lift sensor disconnected, damaged
• Lower limit sensor disconnected,
damaged
• Pick-up solenoid disconnected, blocked
by an obstacle

Tray 2 (paper cassette) feed error (Japan Only)
SC502 B
• The lift sensor is not activated
within 10 seconds after the
tray lift motor starts lifting the
bottom plate.
• When the tray lowers, the tray
lift sensor does not go off
within 1.5 sec.
• The lower limit sensor of the
tandem tray does not detect
the lower limit within 10 sec.
• Tray lift motor defective or disconnected
• Paper or other obstacle trapped between
tray and motor
• Pick-up solenoid disconnected or
blocked by an obstacle

Tray 1 feed error SC503 B
• The lift sensor is not activated
within 10 seconds after the
tray lift motor starts lifting the
bottom plate.
• When the tray lowers, the tray
lift sensor does not go off
within 1.5 sec.
• Tray lift motor defective or disconnected
• Paper or other obstacle trapped between
tray and motor
• Pick-up solenoid disconnected or
blocked by an obstacle

Tray 2 feed error SC504 B
• The lift sensor is not activated
within 10 seconds after the
tray lift motor starts lifting the
bottom plate.
• When the tray lowers, the tray
lift sensor does not go off
within 1.5 sec.
• Tray lift motor defective or disconnected
• Paper or other obstacle trapped between
tray and motor
• Pick-up solenoid disconnected or
blocked by an obstacle