SERVICE CALL CONDITIONS April 2007

4-66

Self-diagnostic error 2: ASIC
The ASIC provides the central point for the control of bus arbitratio n for CPU
access, for option bus and SDRAM access, for SDRAM refresh, and for
management of the internal bus gate.
0B00 Error code 0xffff ffff is
returned when the register
Write & Verify check is
executed on the ASIC
mounted on the controller
board. The ASIC controls
the ROM and buses for
other devices.
• ASIC (controller board def ective)
0B06 ASIC not detected • ASIC (controller board def ective)
• Poor connection between North Bridge
and PCI I/F: Replace controller board
SC821
C
0B10 Failed to initialize or could
not read connection bus.
Data in SHM register
incorrect.
• Replace controller board
NOTE: For more details about this SC code error, execute SP5990 to print an SMC

report so you can read the error code. The error code is not displayed on the

operation panel.

Self-diagnostic error 3: HDD
3003 Check performed when HDD
is installed:
• HDD device busy for over
31 s.
• After a diagnostic
command is set for Sthe
HDD, but the device
remains busy for over 6 s.
A diagnostic command is
issued to the HDD device but
the result is an erro
• HDD defective
• HDD harness disconnected, defective
• Controller board defective
3004 No response to the self-
diagnostic command from the
ASIC to the HDDs
• HDD defective
3013 Mandolin does not respond,
the HDD device remains
BUSY for more than 31 s, or
the BUSY signal does not
drop within 6 s after the
diagnostic command is
issued to the HDDs.
• HDD defective
• HDD connector loose or defective
• Controller defective
SC822
C
3014 Error returned from HDD in
response to the self-
diagnostic command,
Mandolin could not be located
due to a read/write error at
the HDD register.
• HDD defective