SERVICE CALL CONDITIONS April 2007 4-70
SD card error 3: SD card access
SC868
D
An error occurred while an SD card
was used. • SD card not inserted correctly
• SD card defective
• Controller board defective
Note: If you want to try to reformat the SD
card, use SD Formatter Ver 1.1.
Address book data error
Address book data on the hard
disk was detected as abnormal
when it was accessed from either
the operation panel or the
network. The address book data
cannot be read from the HDD or
SD card where it is stored, or the
data read from the media is
defective.
• Software defective. Turn the machine
OFF/ON. If this is not the solution for the
problem, then replace the controller
firmware.
• HDD defective.
SC870 B
More Details
• Do SP5846 050 (UCS (User info control service) Settings – Initialize all
Directory Info.) to reset all address book data.
• Reset the user information with SP5832 006 (HDD Formatting– User
Information).
• Replace the HDDs.
• Boot the machine from the SD card.
HDD mail send data error
SC873
B
An error was detected on the HDD
immediately after the machine was
turned ON, or power was turned
OFF while the machine used the
HDD.
• Do SP5832-007 (Format HDD – Mail TX
Data) to initialize the HDD.
• Replace the HDD
Delete All error 1: HDD
SC874
D
A data error was detected for the
HDD/NVRAM after the Delete All
option was used.
Note: The source of this error is the
Data Overwrite Security Unit (B735)
running from an SD card.
• Turn the main switch OFF/ON and try the
operation again.
• Install the Data Overwrite Security Unit
again. For more, see section “1.
Installation”.
• HDD defective
Delete All error 2: Data area
SC875
D
An error occurred while the
machine deleted data from the
HDD.
Note: The source of this error is the
Data Overwrite Security Unit B660
running from an SD card.
• Turn the main switch OFF/ON and try the
operation again.
File Format Converter (MLB) error
SC880
D
A request to get access to the MLB
was not answered within the
specified time.
• MLB defective, replace the MLB