ADDITIONAL INFORMATIONS April 2007
4-102
CAUSE and SOLUTION:
Use the table below to check if the reported symptom is Type A, Type B or Type C.
• The causes and solutions are different for Type A, Type B and Type C.
• After reading this table, if you do not know which type the reported
symptom is, contact your sales company for support.
Symptom
Type Cause Solution
Type A Due to the small grooves on the
fusing belt created by the
separation pawls, which touch
during the rotation of fusing belt,
the glossiness of the fused solid
image differs at the position of
separation pawls.
"Fusing Anti-glossy Streak Kit
(P/No. B1329713)" is effective.
However, it takes a certain
amount of time to effect for
Type A. It depends on the type
of paper, the condition of fusing
belt when this kit is applied.
See next page.
Type B The fusing belt is scratched by
some foreign objects, which are
stuck between the separation
pawls and paper. Very sharp scar
line(s) are made on the fusing
belt. This scar line made a visible
line on the fused solid image.
Do both of the following:
1. Clean all of the separation
pawls to remove the foreign
objects.
2. Replace the damaged
fusing belt with new one.
Type C The paper dust from the edge of
small sized paper is stuck on the
fusing belt. The stuck paper dust
comes to be the bands on fusing
belt, which leads to the streaks
on the fused solid image.
"Fusing Anti-glossy Streak Kit
(P/No. B1329713)" is effective.
See next page.
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