10 Troubleshooting

Clearing Paper Jams

When a paper jam occurs, “Paper Jam” appears on the display. Refer to the table below to locate and clear the paper jam.

Message

Location of Jam

Go to

 

 

 

Open Front Door

In the tray or manual tray

page 10-4

Remove Paper

In the fuser area or around the

page 10-5

 

print cartridge

 

 

 

 

Open Rear Cover

In the paper exit area

page 10-6

Remove Paper

 

 

 

 

 

To avoid tearing the paper, pull out the jammed paper gently and slowly.

Follow the instructions in the following sections to clear the jam.

In the Tray

1.Remove the jammed paper in

the tray by gently pulling it straight out.

If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in this area, check the fuser area around the print cartridge. See In the Fuser Area or Around the Print Cartridge – page 10-5.

2. Open and close the front door to resume printing.

10-4

Xerox Phaser 3200MFP

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Image 192
Xerox 3200MFP manual Clearing Paper Jams, Tray, Message Location of Jam Go to