Xerox 3200MFP manual Common Linux Problems, Problem Possible Cause and Solution

10 Troubleshooting

Common Linux Problems

Problem		Possible Cause and Solution
The machine	• Check if the printer driver is installed in your system. Open
does not print.		Unified Driver configurator and switch to the Printers tab in
		Printers configuration window to look at the list of available
		printers. Make sure that your machine is displayed on the
		list. If not, please, invoke Add new printer wizard to set up
		your device.
	•	Check if the printer has started. Open Printers configuration
		and select your machine on the printers list. Look at the
		description in the Selected printer pane. If its status contains
		“(stopped)” string, please, press the Start button. After that
		normal operation of the printer should be restored. The
		“stopped” status might be activated when some problems in
		printing occurred. For instance, this could be an attempt to
		print a document when a port is claimed by a scanning
		application.
	• Check if the port is not busy. Since functional components of
		MFP (printer and scanner) share the same I/O interface
		(port), the situation of simultaneous access of different
		“consumer” applications to the same port are possible. To
		avoid possible conflicts, only one of them at a time is
		allowed to gain control over the device. The other
		“consumer” will encounter “device busy” response. You
		should open ports configuration and select the port assigned
		to your printer. In the Selected port pane you can see if the
		port is occupied by some other application. If this is the
		case, you should wait for completion of the current job or
		should press Release port button, if you are sure that the
		present owner is not functioning properly.
	•	Check if your application has special print option such as “-
		oraw”. If “-oraw” is specified in the command line parameter
		then remove it to print properly. For Gimp front-end, select
		“print” -> “Setup printer” and edit command line parameter in
		the command item.

Xerox Phaser 3200MFP 10-27