Xerox manual Xerox Phaser 3200MFP

10 Troubleshooting

Problem	Possible Cause and Solution
The machine	• Check if your machine is attached to your computer. Make
does not	sure that it is connected properly via the USB port and is
appear on the	turned on.
scanners list.	• Check if the scanner driver for your machine is installed in
	your system. Open Unified Driver configurator, switch to
	Scanners configuration, then press Drivers. Make sure that
	driver with a name corresponding to your machine's name is
	listed in the window. Check if the port is not busy. Since
	functional components of MFP (printer and scanner) share
	the same I/O interface (port), the situation of simultaneous
	access of different “consumer” application to the same port
	is possible. To avoid possible conflicts, only one of them at a
	time is allowed to gain control over the device. The other
	“consumer” will encounter “device busy” response. This can
	usually happen while starting scan procedure, and
	appropriate message box appears.
	• To identify the source of the problem, you should open ports
	configuration and select the port assigned to your scanner.
	port's symbol /dev/mfp0 corresponds to LP:0 designation
	displayed in the scanners’ options, /dev/mfp1 relates to LP:1
	and so on. USB ports start at /dev/mfp4, so scanner on
	USB:0 relates to /dev/mfp4 respectively and so forth
	sequentially. In the Selected port pane you can see if the
	port is occupied by some other application. If this is the
	case, you should wait for completion of the current job or
	you should press Release port button, if you are sure that
	the present port's owner is not functioning properly.

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