10 Troubleshooting

Common Macintosh Problems (Phaser 3200MFP/N Only)

Problems in Printer Setup Utility

Problem

Possible Cause and Solution

 

 

The printer does not

Incompatibility between the PDF file and the Acrobat products:

print PDF file correctly.

Printing the PDF file as an image may solve this problem. Turn

Some parts of graphics,

on Print as Image from the Acrobat printing options.

text or illustrations are

Note: It will take longer to print when you print a PDF file as an

missing.

image.

 

 

 

The document has

Update your Mac OS to OS 10.3.3. or higher.

printed, but the print job

 

has not disappeared

 

from the spooler in

 

Mac OS 10.3.2.

 

 

 

Some letters are not

This problem is caused because Mac OS can not create the

displayed normally

font during the Cover page printing. English alphabet and

during the Cover page

numbers are displayed normally at the Cover page.

printing.

 

 

 

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Xerox Phaser 3200MFP

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Xerox manual Common Macintosh Problems Phaser 3200MFP/N Only, Problems in Printer Setup Utility