Problem Determination

Xerox 4500 PS ETH, Inst. & Operator's Guide

LAN LED is lit but PRT LED is not lit

AFP printing using TCP/IP

- check that the port number and IP address used by the PPR (idaPSS, ida ReRouter, AS/400, PSF/2, PSF/AIX) are the same as those defined on the PrintServer.

IPDS applications must use port nos. 5001 and 5002

ICDS applications must use port nos. 5005 and 5006

Non-AFP printing using TCP/IP

- check that the IP address used by th e host is that defined in the PrintServer.

PSF indicated communication errors

Ensure that a PCL printer is attached and powered on.

Message AIN1048E or 0420-049

PSF cannot link to the printer address.

Check that port number matches that set up for the PrintServer.

Check that your network is operational (e.g. by using the PING command).

Check that the printer se ssion you are accessing is not already assigned to another host such as PSF/2, PSF/AIX, PSF for S/370- S/390 or PSF/400.

LAN LED is lit, PRT flashes, but no print is produced

Check that the printer is online.

Check that a printer intervention is not pending.

Message AIN0029 or 0420-029

Check that the printer is online.

Check that a printer intervention is not pe nding.

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Xerox 4500 ps eth LAN LED is lit but PRT LED is not lit, PSF indicated communication errors, Message AIN1048E or