Appendix C.4 Problem Determination | Xerox 4500 ps eth instruction

Appendix Section

Xerox 4500 PS ETH, Inst. & Operator's Guide

Appendix C.4 Problem Determination

∙What action do I take if a communication error occurs duringthe upgrade process?

If the microcode download fails while you are using the TCP/IP boot server, power the PrintServer off and back on again.

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Xerox 4500 ps eth instruction manual Appendix C.4 Problem Determination

Contents

EMC directive Trademarks Related Manuals PrefacePrerequisite Manuals July Table of Contents Novell Setup for IPX/SPX NetBEUI/NetBIOS Printing Using Windows ‘95, NT or OS/2OS/2 Printing Using TCP/IP LPR/LPD 101 11. AS/400 SCS Printing Using SNA 118 Unix Printing Using TCP/IP LPR/LPD 103PSF/400 AFP Printing Using TCP/IP 113 12. AS/400 SCS-DCA Printing Using TCP/IP 121 Problem Determination 146 Appendices163 Items Supplied with Xerox 4500 PS ETH ∙ Product documentationRedirect Direct host print via TCP/IP Introduction to Xerox 4500 PS ETHDirect host print LAN print Supported protocols 1 IPX/SPX protocol NetBEUI/NetBios protocol 2 TCP/IP protocolsSCS-DCA Datastream Emulation 4 PU/LU protocolIda 802.2 protocol IdaMON Xerox 4500 PS ETH features IllustrationPrintServer Printer Icds All environments System requirementsPrinters Supported Direct AFP print mainframe / midrange Installation of Xerox 4500 PS ETH Pre-Installation taskEU US language settings National language selection Cpgid Example Cabling types Rear panelTest LAN SES PRT Test Test key LAN LED indicatorsPRT SES Sion Installation procedure Installing into Xerox 4505 / 4510 printerBefore you start the installation you must power OFF Installation Xerox 4500 PS ETH, Inst. & Operators Guide Installing into Xerox 4517 printer Installing into Xerox 4520 printer When IP address has been defined Share timeoutNetwork installation ∙ Native Share Strings Installing upgrade modules Firmware Download Configuration Introduction to configuration General on Configuration Bootp ServerPsinst32 TCP/IP Minimum configurationMandatory settings Mandatory parameters Class values Subnet mask Enable NetWare parameterEnable Pulu Set Blocknumber NetBEUI / NetBios Ida Windows ‘95 DLC Installation Procedure Configuration using PSinst32Program Installation Procedure Program Execution Windows NT 4.0 DLC Installation Procedure Executing PSinst32 Help Main menu Where do I start with PSinst32? Main Window Program setup Configuring Your Preferred Protocol Here’s how you configure the various protocolsConfigure TCP/IP Configure Snmp Configure SPX/IPX NetWare ENP Configuration Xerox 4500 PS ETH, Inst. & Operators Guide Configure PU/LU SNA Further Options The File Menu Select Adaptor DiscoverRefresh Download Select Download Port End of Configuration Downloading Settings to the PrintServer Select DLC download port Boot PrintServer after download Firmware download Example of downloading firmware for PrintServer drivers Broadcasting Name Requirements Configuration using Web BrowserAccess to ida Html configuration IP address Password Configuration chart Overview Configure PrintServer Main Menu PrintServer Status Menu Configuration using Telnet ExampleTelnet Navigation keys Selecting menu fields Menu Structure Configuring PrintServerConfigure PrintServer Submenu Main Menu PrintServer ConfigurePrintServer Configure Snmp Return to previous menu EnterSelectionPrintServer Configuration General Parameters Menu Default Gateway Address TCP/IP ConfigurationConfigureTCP/IP 0xx.xxx HostName Save and Return Return without saving EnterSelection Ida 802.2 Configuration IPX/SPX ConfigurationEPS Password NCP preferred DStree NetBios Configuration PU/LU ConfigurationConfigurePU/LU 0xx.xxx 05D Snmp Configuration Snmp Manager Access Authorization Selecting Authorize will present the following screen Printer Configure SessionsChange Password YES Save Configuration Restore ConfigurationRestore Factory Default Reboot PrintServer Trace destination Status PrintServer ??##N1,0# Configuration using Setup FileSetup File Identifier ??space Sample minimum configuration file Idaps Netbios Advanced configuration Enabling Idaps Define SNA Define TCP/IP Printing LPDDefine PPD Printing Ipds Printing Icds See the Define PPD Define NetWare Define ENP session Define NetBEUI/NetBios Define ida Define Printer session Setting Up via Bootp server IP Address Subnet Mask Gateway Address BootfileBootptab Device Entry Notations used in Bootptab file Bootfile EntrySetting up Bootptab Device Entry Microcode File Bootptab Bootp process Setting up the Tftp Daemon Tftp in AIX Environment Tftp in OS/2 Environment Starting the Bootp Server Bootpd -b -d -d -d -d -d Testing PrintServer About the Ping function Novell Setup for IPX/SPX Enable NetWare Enable IPX/SPX Set Frametype Using the embedded PserverEmbedded Pserver setup Before you begin Using the embedded Nprinter Embedded Nprinter setup Printing command example NetWare setup Bindery mode Now make other Nprinter configuration if so required Select Queues Serviced by Printer and press Enter NetWare setup DS mode PrintServer and NW4.1x Configuration Start the Nwadmn95/NTPage Information for ENP Set-up Number ENP Printer in PSinst32 ENP File Server in Psinst32 IDA Start the i-data PrintServer Configuration Tool PSinst32 Trouble Shooting Correct Test Illustration Client NetBEUI/NetBIOS Printing Using Windows ‘95, NT or OS/2 Windows ‘95 and NT Setup OS/2 Setup Net use lptx \\idaxxxxxx\PxPrinterx Changing the default PrintServer Name & Workgroup OS/2 Printing Using TCP/IP LPR/LPD OS/2 printing via a print queue OS/2 printing using LPR command LPR -b -pLPDPrt1 -s192.0.110.1 myprint.pclLprmon -b -pLPDPrt1 -s192.0.110.1 LPT1 AIX Unix Printing Using TCP/IP LPR/LPDAIX printing using TCP/IP LPR/LPD HP-UX Entry Fields 104 SUN OS printing using TCP/IP LPR/LPD Printer Name Defining the remote printer/plotter using’admintool’’‘Enable the printer using the admintool Print Server HP-UX printing with SAM using TCP/IP LPR/LPD Defining the remote printer/plotter using SAMRemote Print Name Windows NT Printing Using TCP/IP LPR/LPD Windows NT version 109 AS/400 Printing Using Host Print Transform and TCP/IP Create a remote output queueRequirements 111 AS/400 printing PSF/400 AFP Printing Using TCP/IP 10.1 AS/400 version 3.1Value must be unique within the network FORMFEED*AUTOCUT Rmtlocnametcpip Configuring WRKAFP2 for direct TCP/IP connection Setting the ChgtcpaAS400PTF 10.2 AS/400 version 3.2 LEXLINK, *IP, *USRDFN Crtpsfcfg version 3.2 only Immed 11. AS/400 SCS Printing Using SNA 11.1 AS/400 controller definition ALL 11.2 AS/400 printer definition 11.3 AS/400 printing 12. AS/400 SCS-DCA Printing Using TCP/IP PS23OUTQ 12.2 AS/400 Printing Text MTU size PSF/MVS AFP Printing Using TCP/IP13.1 PSF/MVS direct attachment Sample PSF/MVS JES2 initialisation statements 13.2 PSF/MVS startup procedure PBJ SNA Ipds and SCS Printing from MVS or VM LogmodeIpds printer SCS printer PS PU definition for Vtam definitionDefinition 127 14.3 3174 OS/2 Gateway PS PU definition OS/2 Vtam definition OS/2 Protocol.ini definitions OS/2 CM/2 gateway definitions 130 Host SNA SAA Choose Configure Data Link Adapters Entries look like this Choose Configure Downstream PUs Choose Configure LUs for Downstream PUs Unload nwsaa load nwsaa NET,INACT,ID=puname,F V NET,ACT,ID=puname FSL Configuration FSL Configuration PSS/MVS AFP Printing Using TCP/IP Sample PSS/MVS JES2 initialisation statements PSS printer profile using TCP/IP attachment PSS/VM AFP Printing Using TCP/IP Sample PSS VM printer profile definition using TCP/IP PSF/2 AFP Printing Using TCP/IP Creating a new printer profile Enter the Device Name Enter IP Address Keepalive support for OS/2 Select Port Number 17.3 OS/2 Keepalive configuration Enter Printer name PSF/AIX Printing Using TCP/IPAdding TCP/IP attached printer Enter Internet address Keepalive support for AIX AIX Keepalive support No -a Monitoring tools Problem DeterminationWhat is Snmp Snmp support Contact name Preparing for use of SnmpPS name System location LED Status error messages PRT LAN, and PRT LEDs all flash TroubleshootingWhen installing LAN LED continues to flash Message AIN1048E or PSF indicated communication errorsLAN LED is lit but PRT LED is not lit LAN LED is lit, PRT flashes, but no print is produced When configuring Are you unable / able to generate a test printout? What are the symptoms you have recorded or detected?Can you Ping thePrintServer? Unable Successfully When printingHas an upgrade of microcode been performed? Unsuccessfully Excerpt from test page with NetWare settings NetWare settings Printer State Waiting for job Intervention required IRQ Ipds Icds LPD ENP SCS 161 Printer errors in front panel Problem reportingPrinter indicates an error code Appendices Appendix a Configuration Using Setup File Appendix a 1 Configuring via parallel port Appendix a 2 Configuration file parameters Holdtimeout BootSharetimeout Irqtimeout END Beginconfiguration SessionBeginconfiguration Tcpip Hostname Inputdef Defaultsm BootpDefaultip Defaultgw LSLFRAME8023 Beginconfiguration Netware LSLFRAME8022LSLFRAME802SNAP Lslframedixii Epsmode EpspasswordUserpassword Epsprintserver Beginconfiguration Ppdx Portport Beginconfiguration IDA AliasnameBeginconfiguration PU Blockid Idnumber Response Beginconfiguration LpdxBeginconfiguration Enpx Printernumber Keepalive Beginconfiguration IPDS1 Ipdsvp Beginconfiguration PAR2IN INSTREAMPAR2INBeginconfiguration Testpgx Instreamtestpg Printserver Autoconfig Beginconfiguration Snaprint InstreamsnaprintBeginconfiguration Icds Languagesel Colorafp Offsetinstalled DldtimeoutBeginconfiguration Printerx Duplexinstalled Afptraydef Papersource PaperselPaperdef Pagewidth Logicalpagey PrintareaheightLogicalpagex Logicalpagewidth Ctables RasteropPatterns Languagedef Postscript Traydefx Inputprio Desthost AccessauthTrapdest Trapcommname Access Appendix B Supported FSL Functions Laser Printers Appendix C Microcode upgrading Appendix C.1 Upgrading Microcode via Parallel port Appendix C.3 Upgrading Microcode via TCP/IP Boot Server Preparing for Microcode Upgrade via TCP/IPAppendix C.2 Upgrading Microcode via PSinst32 Update process OS/20uuXXYZZ.B80 Uu020.B80 Microcode level 2, product Appendix C.4 Problem Determination Appendix D idaSetup Ipds configuration If equipped with an Ipds module Appendix E Test printout Test key Appendix F Error messages Error code = %x 0x5110 Appendix G List of abbreviations Appendix H Xerox Product Platform Coax Supported Printers