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Xerox 4500 ps eth About the PING function, Tracking and isolating hardware and software problems

Models: 4500 ps eth

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Configuration

Xerox 4500 PS ETH, Inst. & Operator's Guide

3.9 About the PING function

The ICMP PING function sends an echo request to the PrintServer stated in the IP address. The PING function is useful for:

-Determining the status of the network and various foreign hosts

-Tracking and isolating hardware and software problems.

-Testing, measuring and managing networks.

Page 84

Image 84

Xerox 4500 ps eth About the PING function, Determining the status of the network and various foreign hosts

Contents

User’s Guide Doc. no. D60328Revision EMC directivePreface Prerequisite ManualsRelated Manuals JulyTable of Contents 2. Installation of Xerox 4500 PS ETH3. Configuration Preface4. Novell Setup for IPX/SPX 5. NetBEUI/NetBIOS Printing Using Windows ‘95, NT or OS/26. OS/2 Printing Using TCP/IP LPR/LPD 7. UNIX Printing Using TCP/IP LPR/LPD 8. Windows NT Printing Using TCP/IP LPR/LPD9. AS/400 Printing Using Host Print Transform and TCP/IP 10. PSF/400 AFP Printing Using TCP/IP19. Problem Determination APPENDICES∙ Configuration and printer driver diskettes ∙ idaSetup kit if IPDS topItems Supplied with Xerox 4500 PS ETH ∙ Xerox 4500 PS ETH interface1. Introduction to Xerox 4500 PS ETH Direct host printDirect host print via TCP/IP LAN print1.1 Supported protocols 1.1.1 IPX/SPX protocolRedirected host print Application Layer1.1.3 NetBEUI/NetBios protocol 1.1.2 TCP/IP protocolsIP Layer Internet Layer1.1.4 PU/LU protocol 1.1.5 ida 802.2 protocolEmulation idaMON1.2 The Xerox 4500 PS ETH features For details, see the chapter 3 “Configuration“1.1.6 Illustration Xerox 4500 PS ETHICDS Xerox 4500 PS ETH IPCXerox 4500 PS ETH 3270 1.3 System requirements 1.4 Printers Supported1.3.1 All environments 1.3.2 Direct AFP print - mainframe / midrange2. Installation of Xerox 4500 PS ETH 2.1 Pre-Installation task2.1.1 EU - US language settings Remaining switches are to be operated by support staff only2.1.2 National language selection - CPGID ExampleIPC - SETTINGS PRINTOUT IPDS Setup2.2 Rear panel 10 BASE-T10 BASE-2 TESTLED indicators SES SION2.3 Installation procedure 2.3.1 Installing into Xerox 4505 / 4510 printerBefore you start the installation you must power OFF VOIDInstallation Xerox 4500 PS ETH, Inst. & Operators Guide 7. Now fasten the two screws you loosely inserted in step8. Fasten the two remaining screws 2.3.2 Installing into Xerox 4517 printer Centronics Interface2.3.3 Installing into Xerox 4520 printer For optional use2.4 Share timeout 2.5 Network installationWhen IP address has been defined ∙ Native Share Strings2.6 Installing upgrade modules FIRMWARE DOWNLOADSee the next section on Psinst32 for details 3. Configuration 3.1 Introduction to configuration3.1.2 In General on Configuration 3.1.1.2 BOOTP ServerAbout the IP Address 3.1.1.1 Psinst323.2 Minimum configuration 3.2.1 Mandatory settingsMinimum configuration file PSInst32Enable NetWare parameter Set modeFor EPS mode printserver fileserver For ENP printer number fileserver Enable PULUNetBEUI / NetBios 3.3 Configuration using PSinst32 3.3.1 Program Installation ProcedureWindows ‘95 DLC Installation Procedure 3.3.2 Program ExecutionWindows NT 4.0 DLC Installation Procedure NOTE - Windows 95 only Executing PSinst323.3.3 Help 3.3.4 Main menu - Where do I start with PSinst32? Hardware PS Property Form“Monitor” Property Form Main Window3.3.5 Program setup - Configuring Your Preferred Protocol Here’s how you configure the various protocols3.3.5.1 Configure TCP/IP you proceed to the selection of your preferred protocol environment3.3.5.2 Configure SNMP 3.3.5.3 Configure SPX/IPX NetWare - ENPConfiguration Xerox 4500 PS ETH, Inst. & Operators Guide Protocol settingsThe ENP Embedded N-Printer submenu The EPS Embedded PrintServer submenuConfiguration Xerox 4500 PS ETH, Inst. & Operators Guide 3.3.5.4 Configure PU/LU SNA 3.3.6 Further Options - The File Menu “Discover..” “Refresh”“Select Adaptor..” “Download..”“Select Download Port..” 3.3.7 End of Configuration - Downloading Settings to the PrintServer “Select DLC download port”Boot PrintServer after download 3.3.8 Firmware download Example of downloading firmware for PrintServer drivers3.3.9 Broadcasting MAC address NameStatus The Monitor menu screen consists of the following information fields3.4 Configuration using Web Browser 3.4.2 Access to ida HTML configuration3.4.1 Requirements 3.4.2.1 IP address3.4.2.2 Password 3.4.4 Configuration chart 3.4.3 OverviewConfiguration Xerox 4500 PS ETH, Inst. & Operators Guide 3.4.6 Configure PrintServer 3.4.5 Main MenuConfiguration Xerox 4500 PS ETH, Inst. & Operators Guide 3.4.7 PrintServer Status Menu 3.5 Configuration using Telnet For IP address details contact your system administratorEXAMPLE TelnetNavigation keys Selecting menu fields3.5.2 Configuring PrintServer Configure PrintServerConfigure PrintServer - Submenu ConfigurationMenuA Configure PrintServer Parameters B Configure TCP/IP C Configure IPX/SPX D Configure idaE Configure PU/LU F ConfigureNetBios F Configure SNMP X Return to previous menu EnterSelectionTCP/IP Configuration Remember to set “TCP/IP enabled” to YESConfigureTCP/IP Default Gateway AddressIPX/SPX Configuration Remember to set “IPX/SPX enabled” toYESEPS Password ida 802.2 ConfigurationPU/LU Configuration Remember to set “PU/LU enabled” to YESConfigurePU/LU NetBios ConfigurationSNMP Configuration PrintServer ConfigureSNMPagent0xx.xxxSNMP Trap Destinations Authentication Traps SNMP Manager Access AuthorizationConfiguration Xerox 4500 PS ETH, Inst. & Operators Guide Configure SNMPAccess ParametersX Save and Return Enter Selection PrintServer3.5.4 Configure Sessions 3.5.5 Change PasswordConfigure sessions Enabled3.5.6 Save Configuration 3.5.7 Restore Configuration3.5.8 Restore Factory Default Save current Settings to Flash?3.5.9 Reboot PrintServer By default all sessions have trace enabled3.5.10 Trace destination PrintServer TracedestinationparametersD Status PU/LU E Status NetBios F Status Printer G Status SNMP Agent L List Last Error Log X Return to previous menu Enter Selection3.5.11 Status PrintServer A Status LAN interface B Status TCP/IP C Status IPX/SPX3.6 Configuration using Setup File Setup File Identifier??##N1,0# ??space3.6.1 Sample minimum configuration file Configuration Xerox 4500 PS ETH, Inst. & Operators GuideShort configuration for a PrintServer continuedConfiguration Xerox 4500 PS ETH, Inst. & Operators Guide NETBIOSENP ID 3.6.2 Advanced configuration Enabling IDAPS Defining PULUDefine SNA Define TCP/IP Printing LPDDefine PPD Printing IPDS Printing ICDSBEGINCONFIGURATION ICDS LANGUAGE AUTOCONFIG NOGRAPHICS QUERYPAGES HOLDTIMEOUT IRQTIMEOUT DLDTIMEOUT AFPTRAYDEF TRAYSEL MANUAL ENVELOPEConfiguration Xerox 4500 PS ETH, Inst. & Operators Guide ENDSET ENDDefine NetWare Define ENP sessionDefine NetBEUI/NetBios Define idaDefine ida Define Printer session Configuration Xerox 4500 PS ETH, Inst. & Operators GuideTRAYDEF X DESCRIPTION PAPERSEL LANGUAGEDEFPCL5 OFFSETREG GMACROS RASTEROP PATTERNS CTABLES3.7 Setting Up via BOOTP server IP Address Subnet Mask Gateway Address BootfileBOOTPTAB Device Entry NOTE Do not confuse BOOTPTAB file with bootfile bfBootfile Entry Setting up BOOTPTAB Device EntryNotations used in BOOTPTAB file Microcode FileTypical BOOTPTAB file entry 3.7.1 BOOTP process 3.7.2 Setting up the TFTP Daemon TFTP in AIX EnvironmentTFTP in OS/2 Environment 3.7.3 Starting the BOOTP Server E.g.bootpd -b -d -d -d -d -d3.8 Testing PrintServer 3.9 About the PING function Tracking and isolating hardware and software problemsTesting, measuring and managing networks Configuration Xerox 4500 PS ETH, Inst. & Operators Guide4. Novell Setup for IPX/SPX 4.2 Using the embedded PSERVER 4.2.1 Embedded PSERVER setupEnable NetWare Enable IPX/SPX Set Frametype 4.1 Before you begin4.3 Using the embedded NPRINTER 4.3.1 Embedded NPRINTER setupPrinting command example Configuring the ENP via configuration file, see chapter4.4 NetWare setup - Bindery mode Now make other NPRINTER configuration if so required 18. Select “Queues Serviced by Printer” and press ENTERProceed to the configuration of the various settings For configuration details, see chapter4.5 NetWare setup - DS mode PrintServer and NW4.1x Configuration Start the Nwadmn95/NTInformation for EPS Set-up “Name” = “EPS PrintServer” in PSinst32 TEST.cse.international.i-databe aware that NDS is case sensitive Information for ENP Set-up “ENP PrintServer” in PSinst32 TESTInformation for ENP Set-up “Number”“ENP Printer” in PSinst32 Information for idaPrintServer Set-up “File server name” = “NCP Preferred Server” in Psinst32 CSE“EPS File Server” in Psinst32 “ENP File Server” in Psinst32Start the i-data PrintServer Configuration Tool “PSinst32” 4.3.1 Trouble Shooting Correct TEST4.6 Illustration Novell Setup for IPX/SPX Xerox 4500 PS ETH, Inst. & Operators GuideNovell Server Client5. NetBEUI/NetBIOS Printing Using Windows ‘95, NT or OS/2 5.1 Windows ‘95 and NT Setup5.2 OS/2 Setup Example of setup for OS/2net use lptx \\idaxxxxxx\PxPrinterx 5.3 Changing the default PrintServer Name & Workgroup This can be done using any of the available configuration methodsSetup file NetBEUI/NetBIOS Printing Using Windows ‘95, NT or OS/26. OS/2 Printing Using TCP/IP LPR/LPD 6.1 OS/2 printing via a print queue6.2 OS/2 printing using LPR command 6.3 OS/2 printing via redirection of LPTx Port with LPRMON commandLPR -b -pLPDPrt1 -s192.0.110.1 myprint.pcl LPRMON -b -pLPDPrt1 -s192.0.110.1 LPT17. UNIX Printing Using TCP/IP LPR/LPD 7.1 AIX printing using TCP/IP LPR/LPD1. Host Configuration 2. Define the remote printer using smitEntry Fields 1. Host ConfigurationVersion 7.2 SUN OS printing using TCP/IP LPR/LPD 2. Define the remote printer using smit1. Host Configuration Entry Fields2. Defining the remote printer/plotter using’admintool’’‘ 3. Enable the printer using the admintoolPrinter Name Print Server7.3 HP-UX printing with SAM using TCP/IP LPR/LPD 2. Defining the remote printer/plotter using SAMPrinter name Remote Print Name8. Windows NT Printing Using TCP/IP LPR/LPD Windows NT versionWindows NT version 9. AS/400 Printing Using Host Print Transform and TCP/IP 9.1 Create a remote output queueRequirements The value *IP must be used for CNNTYPE 9.2 AS/400 printing 10. PSF/400 AFP Printing Using TCP/IP 10.1 AS/400 version 3.1 and10.1.1 CRTDEVPRT The value must be unique within the networkCRTDEVPRT DEVDPRTPS123 DEVCLS*RMT TYPE*IPDS MODEL0 AFP*YES 10.1.2 Configuring WRKAFP2 for direct TCP/IP connection 10.1.3 Setting the CHGTCPAAS400PTF 10.2 AS/400 version 3.2 and 10.2.1 CRTDEVPRTThe value must be unique within the network 10.2.2 CRTPSFCFG version 3.2 only PSF/400 AFP Printing Using TCP/IPCreate PSF Configuration CRTPSFCFG Xerox 4500 PS ETH, Inst. & Operators Guide11. AS/400 SCS Printing Using SNA Requirements11.1 AS/400 controller definition 11.2 AS/400 printer definition 11.3 AS/400 printing12. AS/400 SCS-DCA Printing Using TCP/IP 12.1 Create a remote output queueRequirements 12.2 AS/400 Printing 13. PSF/MVS AFP Printing Using TCP/IP 13.1 PSF/MVS direct attachmentMTU size Sample PSF/MVS JES2 initialisation statements13.2 PSF/MVS startup procedure PSF/MVS AFP Printing Using TCP/IPUsing IP address 192.0.110.21 and port number Xerox 4500 PS ETH, Inst. & Operators Guide14. SNA IPDS and SCS Printing from MVS or VM 14.1 LogmodeIPDS printer SCS printer14.2 PS PU definition for VTAM definition3174 Definition SNA IPDS and SCS Printing from MVS or VMSNA IPDS and SCS Printing from MVS or VM Xerox 4500 PS ETH, Inst. & Operators GuidePrintServer Definition file extract 14.3 3174 - OS/2 Gateway - PS PU definition 3174 and OS/2 VTAM definition3174 Definition SNA IPDS and SCS Printing from MVS or VMOS/2 Protocol.ini definitions OS/2 CM/2 gateway definitionsSNA IPDS and SCS Printing from MVS or VM Xerox 4500 PS ETH, Inst. & Operators GuideSNA IPDS and SCS Printing from MVS or VM Xerox 4500 PS ETH, Inst. & Operators Guide14.4 Configuring NetWare SAA gateway for direct SNA connection to PS HOST3. Choose Configure Data Link Adapters 4. Choose Configure for Host Connectionsf Choose YES to create Data Link Adapter Definition 5. Choose Configure Downstream PUs 6. Choose Configure LUs for Downstream PUsh NOTE h NOTEHints unload nwsaa load nwsaaV NET,INACT,ID=puname,F V NET,ACT,ID=puname where14.5 FSL Configuration FSL Configuration15. PSS/MVS AFP Printing Using TCP/IP 15.1 Sample PSS/MVS JES2 initialisation statementsRequirements MTU size15.2 PSS printer profile using TCP/IP attachment 16. PSS/VM AFP Printing Using TCP/IP 16.1 Sample PSS VM printer profile definition using TCP/IPRequirements 17. PSF/2 AFP Printing Using TCP/IP 17.1 Creating a new printer profileRequirements 3. Enter the Device Name 7. Enter IP AddressPSF/2 AFP Printing Using TCP/IP Select Settings17.2 KEEPALIVE support for OS/2 8. Select Port Number17.3 OS/2 KEEPALIVE configuration 18. PSF/AIX Printing Using TCP/IP 18.1 Adding TCP/IP attached printer1. Enter Printer name 2. Enter Internet address18.2 KEEPALIVE support for AIX 18.3 AIX KEEPALIVE supportno -a 19. Problem Determination 19.1.1.1 What is SNMP19.1 Monitoring tools 19.1.1 SNMP support19.1.1.2 Preparing for use of SNMP PS nameContact name System location19.1.2 LED Status error messages 19.2 Troubleshooting 19.2.1 When installingTCP/IP LAN, and PRT LEDs all flash∙ AFP printing using TCP/IP ∙ Non-AFP printing using TCP/IPPSF indicated communication errors LAN LED is lit but PRT LED is not lit19.2.2 When configuring BOOTPTAB file errorsDoes the printer indicate an error message? PRT LED flashes slowlyWhat are the symptoms you have recorded or detected? Can you PING thePrintServer?Are you unable / able to generate a test printout? Unable19.2.3 When printing Has an upgrade of microcode been performed?Successfully UnsuccessfullyExcerpt from test page with NetWare settings 1. Pserver State Connecting4. Printer State Connecting 2. PServer state Running3. Printer State Waiting for job 5. Printer State19.3 Intervention required IRQ IPDSOnline / Offline PrinterICDS Online / OfflinePrinter InterventionOnline / Offline PrinterIntervention Paper OutOnline / Offline PrinterIntervention Paper OutOnline / Offline PrinterIntervention Paper OutOnline / Offline PrinterIntervention Paper Out19.4 Printer errors in front panel 19.5 Problem reportingPrinter indicates an error code Printer may indicate a physical printer intervention messageAPPENDICES Appendix A Configuration using setup fileAppendix D idaSetup Appendix E Test printout Appendix F Error messages Appendix G List of abbreviationsAppendix A Configuration Using Setup File Appendix A 1 Configuring via parallel portAppendix A 2 Configuration file parameters BEGINCONFIGURATION IDAPS LOCALMACENABLETCPIP ENABLENETWAREBOOT SHARETIMEOUTHOLDTIMEOUT IRQTIMEOUTBEGINCONFIGURATION SESSION SESSION BEGINCONFIGURATION TCPIPINPUTDEF TRANSFORMDEFBOOTP DEFAULTIPDEFAULTSM DEFAULTGWBEGINCONFIGURATION NETWARE LSLFRAME8022 LSLFRAME802SNAPLSLFRAME8023 LSLFRAMEDIXIIEPSPASSWORD USERPASSWORDEPSMODE EPSPRINTSERVERBEGINCONFIGURATION IDA ALIASNAME BEGINCONFIGURATION PU BLOCKIDBEGINCONFIGURATION PPDX PORTPORT IDNUMBERBEGINCONFIGURATION LPDX BEGINCONFIGURATION ENPX PRINTERNUMBERRESPONSE KEEPALIVEBEGINCONFIGURATION PAR2IN INSTREAMPAR2IN BEGINCONFIGURATION TESTPGX INSTREAMTESTPGBEGINCONFIGURATION IPDS1 IPDSVP PRINTSERVERBEGINCONFIGURATION SNAPRINT INSTREAMSNAPRINT BEGINCONFIGURATION ICDSAUTOCONFIG LANGUAGESELDLDTIMEOUT BEGINCONFIGURATION PRINTERX DUPLEXINSTALLEDOFFSETINSTALLED AFPTRAYDEFPAPERSEL PAPERDEFPAPERSOURCE PAGEWIDTHPRINTAREAHEIGHT LOGICALPAGEXLOGICALPAGEY LOGICALPAGEWIDTHRASTEROP PATTERNSCTABLES LANGUAGEDEF POSTSCRIPT TRAYDEFX INPUTPRIOACCESSAUTH TRAPDESTDESTHOST TRAPCOMMNAMEACCESS DefaultDescription Allows authorised managers to read or read/writeAppendix B Supported FSL Functions PrintServer FSL driversFSLREF.PDF Laser PrintersAppendix C Microcode upgrading Appendix C.1 Upgrading Microcode via Parallel portAppendix C.3 Upgrading Microcode via TCP/IP Boot Server Preparing for Microcode Upgrade via TCP/IPAppendix C.2 Upgrading Microcode via PSinst32 Update process OS/20uuXXYZZ.B80 wheree.g. 0uu020.B80 microcode level 2, product Appendix C.4 Problem Determination Appendix Section Xerox 4500 PS ETH, Inst. & Operators GuideAppendix D idaSetup - IPDS configuration If equipped with an IPDS moduleAppendix E Test printout TEST keyAppendix F Error messages Error codeError level Internal logical error0x5002 NetBios Appendix G List of abbreviationsHTML HTTPAppendix H Xerox Product Platform Appendix Section Xerox 4500 PS ETH, Inst. & Operators GuideCoax Supported Printers