Xerox 4500 ps eth instruction manual Can you PING thePrintServer?, Unable, Able

Problem Determination

Xerox 4500 PS ETH, Inst. & Operator's Guide

Can you PING thePrintServer?

∙If not, the reason may be that one of the bridge s is actually a router. In that case, the PrintServer and PSF/2-PSF/AIX should have different IP network IDs. PSF2/PSF6000 should have a default router and the PrintServer should be configured with a gateway address.

∙You may also have used an invalid IP address in network.

Refer to the section : ”Testing PrintServer” for a description of how to "PING".

Are you unable / able to generate a test printout?

Unable:

∙Check the connection a nd the configuration to the BOOTP server.

∙Check the status of the attached PCL printer.

Able:

∙Check the configuration of PSF/2 or PSF/AIX.

∙Check the connection from the PrintServer to the PSF/2 or PSF/AIX servers.

Have changes been made since the initial installation and configuration of thePrintServer ?

If you suspect that changes have been made to LAN, PSF/2 or PSF/AIX or the bootp server since the initial installation and con figuration of the PrintServer, contact your system administrator.

∙Check that the configuration of the bootp server complies with the requirements.

What are the symptoms you have recorded or detected?

Host systems record all errors in an error log file. For additional informa- tion, see the documentation for PSF/2, PSF/AIX, ida PSS, ida ReRouter or ida IPPC.

∙Have any messages been produced?

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