Appendix B: EIU troubleshooting 115

Table 30 EIU troubleshooting checklist (continued)

Problem

Probable cause

 

 

Cannot set up an FTP session between a SuperNode-based

4, 8

node and an external node

 

 

 

Cannot ping between two SuperNode-based nodes

4, 5

 

 

Cannot set up an TCP connection between two SuperNode-

4, 5, 6

based nodes

 

 

 

Cannot log in as the admin user

7, 8

 

 

Cannot setup an FTP session between two SuperNode-

4

based nodes

 

 

 

Can ping EIU, but cannot ping the computing module (CM)

4

 

 

 

1

There are no EIUs in service.

 

2

Table IPNETWRK is not datafilled.

 

3

Table IPROUTER is not datafilled or does not contain the in-service EIU as

 

one of its entries.

 

4

Table IPHOST for the node in question is not datafilled with non-zero values.

5

Table IPTHRON contains zero values.

 

6

Someone else is logged on to the server with the same userID.

7

The system permits only one FTP session at a time for the admin user.

8

There are no TCP resources.

 

(Sheet 2 of 2)

DMS-100 Family EIU User Guide TELECOM12

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Image 115
Cabletron Systems DMS-100 manual Sheet 2