Troubleshooting

8

List of Error Messages

This section explains the various messages that appear on the touch panel display, along with possible causes and remedies.

For explanations of messages that are not listed here, see the Sending and Facsimile Guide, and the Network Guide.

Self-Diagnostic Display

If the machine displays a self-diagnostic error message, follow the instructions on the touch panel display.

Self-diagnostic error messages appear on the touch panel display at the following times:

•When scanning or printing cannot be performed because of an operational error.

•When you need to make a decision or take some action during scanning, copying, or printing.

•When you need to make a decision or take some action while browsing the network.

The following is a list of self-diagnostic error messages, along with their possible causes and remedies.

Load paper.

Cause 1

The machine has run out of paper. No more prints can be made.

 

 

Remedy

Load paper. (See "Paper Drawers," on p. 7-2.)

 

 

Cause 2

The paper drawer is not correctly inserted.

 

 

Remedy

Insert the paper drawer as far as it will go. (See "Paper Drawers," on p. 7-2.)

8-86List of Error Messages