List of Error Codes without Messages

If a job or operation does not complete successfully, check the error code, and perform the necessary operations according to the error code displayed. You can check the error code on the Details screen when you press [Log] on the System Monitor screen. (See "Job Details," on p. 5-11.)

If a send, receive, or fax job does not complete successfully, the error code is printed in the Results column on the Activity Report and Send Report. However, if a send job is canceled, "STOP" is printed in the Results column on the Send Report. (See Chapter 12, "Printing Communication Reports," in the Sending and Facsimile Guide.)

Perform the necessary procedures according to the error code.

# 001

Cause 1 Different sized originals were scanned without setting the Different Size Originals mode.

Remedy Set the Different Size Originals mode, and then try scanning again.

Cause 2 Different sized originals were scanned in the 2-Sided Original without setting the Different Size Originals mode.

Remedy Set the Different Size Originals mode, and then try scanning again.

# 009

Cause 1 There is no paper.

Remedy

Load paper. (See "Paper Drawers," on p. 7-2.)

 

Cause 2

The paper drawer is not inserted correctly into the machine.

 

 

Remedy

Insert the paper drawer properly. (See "Paper Drawers," on p. 7-2.)

 

 

# 037

 

 

 

 

 

Cause

Documents could not be received because there was insufficient memory

 

available.

 

 

Remedy

Erase unnecessary documents and documents with errors from memory to

 

increase the amount of available memory. (See Chapter 6, "Receiving

 

Documents," in the Sending and Facsimile Guide, and Chapter 2, " Introduction

 

to the Mail Box Functions," in the Copying and Mail Box Guide.)

Troubleshooting

8

List of Error Messages

8-89