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Canon 3025, 3030, 3035, 3045 manual 486

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# 865

Cause	The Mail Box function is restricted.

Remedy	Contact your System Manager.

Troubleshooting

8

8-96List of Error Messages

Contents

Read this guide first Page Page Manuals for the Machine Easy Operation Guide Tutorial CD Reference Guide (This Document) UFR II Driver Guide Mac PS Driver Guide Mac UFR II Driver Guide Fax Driver Guide MEAP SMS Administrator How This Manual Is Organized Contents Chapter 2 Basic Operations Chapter 3 Optional Equipment Chapter 4 Customizing Settings Chapter 5 Checking Job and Device Status Chapter 6 System Manager Settings Page Chapter 7 Routine Maintenance Chapter 8 Troubleshooting Chapter 9 Appendix Page How To Use This Manual Keys Used in This Manual Displays Used in This Manual Illustrations Used in This Manual Operations and Terms Used in This Manual Page Legal Notices Laser Safety Abbreviations Used in This Manual International Energy Star Program Trademarks Copyright Disclaimers Legal Limitations on the Usage of Your Product and the Use of Images Important Safety Instructions Page Power Supply Handling Page Page Maintenance and Inspections Consumables Other Warnings Periodic Inspection of the Breaker 2 Confirm that the breaker lever is switched to the OFF ("" side) position 3 Switch the breaker lever to ON ("I" side) 4 Press the main power switch to ON ("I" side) Page Check Sheet for the Periodic Inspection of the Breaker Before You StartUsing This Machine Installation Location and Handling Avoid Installing the Machine in the Following Locations Page Page Select a Safe Power Supply Provide Adequate Installation Space Moving the Machine Page Page Page Parts and Their Functions Page Internal View Control Panel Parts and Functions Main Power and Control Panel Power 3 The screens shown below are displayed while the system software is loading Page Page Page Control Panel Power Switch Shutting Down the Machine 1 Press and hold the control panel power switch for more than three seconds Page 3 Confirm the message displayed ➞press [Yes] Page Page System Settings Basic Operations What This Machine Can Do Sending Function Faxing Printing Using the Remote User Interface Network Scanning Overview of the imageRUNNER 3045/3035/3030 Switching the Functions Indicated on the Touch Panel Display Page Various Touch Panel Display Screens Page Specifying Settings Functions That Conserve Power Checking, Changing, and Canceling Print Jobs Page Displaying a Help Screen 1 Press [Making Copies] ➞[Copying on a Nonstandard Paper Size] 2 Check the detailed information for the function Types of Message Boards Other Useful Functions Page Page Using the Touch Panel Display Touch Panel Key Display Adjusting the Brightness Entering Characters from the Touch Panel Display 2 When you have entered all characters, press [OK] Values in Inches Entering the Department ID and Password 2 Press (Log In/Out) 3 When your operations are complete, press (Log In/Out) on the control panel Using a Login Service 2 Enter the user name ➞ press [OK] 3 Press [Password] 4 Enter the password ➞press [OK] 5 Press [Log In] 6 When your operations are complete, press (Log In/Out) on the control panel Placing Originals Orientation Platen Glass 1 Lift the feeder/platen cover 2 Place your originals face down 3 Gently close the feeder/platen cover Page Feeder 1 Adjust the slide guides to fit the size of your originals Page Page Making Prints Using the Stack Bypass Page 1 Open the stack bypass 2 Adjust the slide guides to match the size of the paper 3 Load the paper into the stack bypass Page Page Page 4 Select the desired paper size Page Page 5 Select the desired paper type ➞press [OK] 6 Press [Done] 8 Press (Start) Multifunctional Operations Page Page Available Paper Stock Page Page Optional Equipment Page System Configuration Page Sample System Configurations System Options Page Page Page Available Combination of Options Page Page Page Utilities Page Cassette Feeding Unit-Y3 Optional Accessories Paper Deck-Q1 Envelope Feeder Attachment-C2 Page Feeder (DADF-N1) Page Platen Cover Type H Finisher-S1/Puncher Unit-R1 Page Finishing Modes Page Page Page Page Finisher-AE1/Saddle Finisher-AE2/Puncher Unit-M1 Page Page Page Page Page Page Page Inner 2 Way Tray-D1 Page Page Copy Tray-J1 Page Card Reader-C1 Procedure before Using the Machine Flow of Additional Functions Operations 1 Press (Additional Functions) ➞ [System Settings] 2 Press [Dept. ID Management] Page Changing the Password and Page Limit 4 Enter the new password (up to seven digits) using - (numeric keys) 6 Set the page limit restriction Page 9 Press [Done] ➞ [OK] Page Checking the Page Counts on a Control Card Checking and Printing Counter Information 3 Check or print the page total count 4 Press [Done] ➞ [OK] Clearing Page Totals Accepting Print and Scan Jobs with Unknown IDs Page Customizing Settings Page What Are Additional Functions 3 Press a mode key to specify its settings Page Additional Functions Settings Table Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Specifying Common Settings Page Page Default Display after Auto Clear 1 Press (Additional Functions) ➞[Common Settings] ➞[Auto Clear Setting] 2 Select [Initial Function] or [Selected Function] ➞press [OK] Tone Settings [Audible Tones] 2 Select [On] or [Off] for the desired tones ➞press [OK] Display the Remaining Paper Message [Display Remaining Paper Message] Inch Entry 1 Press (Additional Functions) ➞[Common Settings] ➞[Inch Entry] Auto Paper Selection/Auto Drawer Switching [Drawer Eligibility For APS/ADS] 2 Select [Copy], [Printer], [Mail Box], [Receive/Fax], or [Other] Designating the Envelope Type [Envelope Cassette] 2 Select [ENV.1] or [ENV.2] ➞select the envelope type ➞ press [OK] Identifying the Type of Paper in a Paper Source [Register Paper Type] 2 Select the paper source in which you want to register the paper type 3 Select the desired paper type loaded in the paper source ➞ press [OK] Paper Select Screen Priority [Paper Select Screen Priority] 2 Select [Simple] or [Detailed] ➞ press [OK] Energy Consumption in the Sleep Mode [Energy Consumption in Sleep Mode] 2 Select [Low] or [High] ➞ press [OK] Output Tray Designation 1 Press (Additional Functions) ➞[Common Settings] ➞[Tray Designation] Page Setting the Printing Priority [Printing Priority] 2 Select the printing priority for the various functions ➞ press [OK] Storing an Image Form 4 Select [Entire Image Composition] or [Transparent Image] ➞ press [Next] 5 Set the desired scan settings Checking Image Form Details Erasing an Image Form Registering User-DefinedText Editing User-DefinedText Erasing User-DefinedText Standard Paper for the Stack Bypass [Stack Bypass Standard Settings] 2 Press [On] ➞ [Store] 3 Select the desired paper size 4 Select the desired paper type ➞press [OK] Setting the Speed or Print Side Priority [Paper Feed Method Switch] Page Standard Local Print Settings 1Press (Additional Functions) ➞ [Common Settings] ➞ [Standard Local Print Settings] 2Select the desired standard local print settings for each mode ➞press [Done] Changing the Language Shown on the Touch Panel Display [Language Switch] 2Press [On] ➞select the desired language ➞press [OK] Reversing the Contrast of the Touch Panel Display [Reversed Display (Color)] Alternating the Print Output (Offset Jobs) [Offset Jobs] Inserting a Job Separation Sheet between Print Jobs 1 Press (Additional Functions) ➞ [Common Settings] ➞[Job Separator between Jobs] 2 Select [On] or [Off] Inserting a Job Separation Sheet between Copy Sets Separator between Copies] Job Duration Display 1Press (Additional Functions) ➞ [Common Settings] ➞[Job Duration Display] 2Select [On] or [Off] for each function ➞press [OK] Setting an Output Tray to Hold Different Paper Sizes Clean the Original Scanning Area Prompt [Cleaning Display for the Original Scanning Area] Limiting Functions [Limited Functions Mode] Returning the Common Settings to Their Defaults [Initialize Common Settings] 2Press [Yes] Timer Settings Auto Sleep Time 1Press (Additional Functions) ➞ [Timer Settings] ➞[Auto Sleep Time] 2Press [▼] or [▲] to enter the desired Auto Sleep Time ➞press [OK] Auto Clear Time Daily Timer Settings 1 Press (Additional Functions) ➞ [Timer Settings] ➞[Daily Timer Settings] Adjusting the Machine 1Press (Additional Functions) ➞ [Adjustment/Cleaning] ➞ [Saddle Stitcher Staple Repositioning] 2Press [Start] Saddle Stitch Position Adjustment [Saddle Stitch Position Adjustment] 3 Press [▼] or [▲] to adjust the saddle stitch position ➞ press [OK] Exposure Recalibration [Exposure Recalibration] 2 Press [Light] or [Dark] for each function to adjust the exposure ➞press [OK] Character/Background Contrast Adjustment [Character/Background Contrast Adjustment] 2 Press [Sample Print] ➞ [Yes] 4 Press [OK] Automatic Feeder Cleaning [Feeder Cleaning] 2Place 10 sheets of blank paper into the feeder ➞ press [Start] Page Checking Job andDevice Status Checking the Counter Page Checking Job Status Page Checking Job Status from the System Monitor Screen Page Page Checking Job Status from the Print Job Screen 1 Press [Print Job] 2 Check the status of the print jobs Page Job Details Checking Copy/Print Job Details from the System Monitor Screen Checking Copy/Print Job Details from the Print Job Screen Printing Copy/Print Log from the System Monitor Screen Printing the Copy/Print Log from the Print Job Screen Priority Printing Selecting the Job for Priority Printing from the Print Job Screen System Manager Settings Page Specifying the System Manager Settings 2 Specify the desired settings ➞ press [OK] Department ID Management Page Registering the Department ID, Password, and Page Limit 2 Press [On] ➞ [Register Dept. ID/Password] 3 Press [Register] 4 Use - (numeric keys) to enter the Department ID and password 5 Press [Turn Limits On/Off and Set Page Limits] 6 Set the page limits ➞press [OK] 9 Press [Done] 10 Press [OK] Changing the Password and Page Limit 6 Change the page limit restriction, if necessary 7 Press [Done] ➞ [OK] Erasing the Department ID and Password Checking and Printing Counter Information 2 Press [On] ➞ [Page Totals] Clearing Page Totals Accepting Print and Scan Jobs with Unknown IDs 2 Press [On] 3 Select [On] or [Off] ➞ press [OK] Page Remote UI Page Device Information Settings Clearing the Message Board Auto Online/Offline Auto Offline Current Date and Time 3 Press [OK] License Registration 2 Enter the license key using - (numeric keys) ➞ press [Start] Page Setting System Monitor Screen Restrictions Setting to Allow Secured Printing from the System Monitor Screen Setting to Display Job Logs from the System Monitor Screen Page MEAP Settings Printing Installed Application Information Page Page Copy Set Numbering Options Page [Display ID/User Name] USB Settings Specifying Device Information Delivery Settings Page Page Registering Delivery Destinations Page Confirming Delivery Destination Settings Deleting a Delivery Destination Printing the Delivery Destinations Setting Automatic Delivery Settings] under <Transmitting Settings 2 Select [Everyday], [Select Days], or [Off] Page 3 Select which device information you want to deliver ➞ press [Next] 4 Select the destinations ➞ press [OK] Setting Manual Delivery 2 Select which device information you want to deliver ➞ press [Next] 3 Select the destinations ➞ press [Manual delivery Start] Restricting the Reception of Device Information Receiving Device Info.] under <Receiving Settings Restoring Device Information 2 Select the information to restore ➞press [Start] Restricting the Type of Information That Is Updated Checking the Communication Log Printing the Communication Log Page Initializing All Data/Settings Page [Initialize All Data/Settings] Setting the Display Method When Entering a Password Forced Secure Watermark Mode Page 4 Select the background pattern ➞select the size of the text ➞ press [OK] Specifying Encrypted Secured Printing Settings Specifying Settings for All User Inboxes Printing upon Storing from the Printer Driver Printer Driver] Storing/Editing Irregular Paper Types Editing Irregular Paper Types 4 Enter the name ➞press [OK] Erasing Irregular Paper Types Page Routine Maintenance Paper Drawers Page Page 4 Load the paper stack into the paper drawer Page Page 4 Load the appropriate size paper into the paper drawer Page Paper Deck-Q1(Optional) 1 Press the open button to open the paper deck 2 Open a package of paper, and remove the paper stack 3 Load the paper stack into the paper deck 4 Close the paper deck Envelope Feeder Attachment-C2(Optional) Page Preparing the Envelopes 1 Take five envelopes, loosen them as shown, and stack them together 2 Place the envelopes on a clean, level surface, and press all the Page Loading Envelopes Page Changing Envelope Sizes Page Page Page Page Page Page Feeder (DADF-N1)(Optional) 3 Push in the new stamp cartridge until it clicks, using tweezers 4 Gently close the inner cover, and then close the feeder cover Finisher-S1/Puncher Unit-R1(Optional) 2 Lift the handle of the finisher unit up, and then pull it out to the left 5 Insert the new staple cartridge 9 Close the front cover of the finisher Removing Punch Waste 2 Pull out the punch waste tray 3 Discard the punch waste 4 Return the punch waste tray to its original position 5 Close the front cover of the finisher Finisher-AE1/Saddle Finisher-AE2/Puncher Unit-M1(Optional) Page 4 Insert the new staple cartridge 7 Close the front cover of the finisher Replacing the Staple Cartridge in the Saddle Stitcher Unit Page Page 8 Close the front cover of the finisher Page 5 Close the front cover of the punch waste tray Replacing the Toner Cartridge 1 Open the toner supply port cover 2 Lift up the locking lever until it becomes vertical 3 Pull the toner cartridge out of the toner supply port 5 Push the new toner cartridge in as far as possible 6 Push the locking lever down into its original position 7 Close the toner supply port cover Routine Cleaning Platen Glass and Cover Manual Feeder Cleaning 1 Open the feeder cover Page 6 Close the inner cover 7 Close the feeder cover 8 Lift the feeder 11 Close the feeder 2 Place 10 sheets of blank paper into the feeder ➞ press [Start] Consumables Page Page Troubleshooting Page Reducing the Frequency of Paper Jams Clearing Paper Jams Page Page Page Page Page 4 Continue to follow the procedure and instructions on the touch panel display Fixing Unit (Inside the Main Unit) 3 Remove any jammed paper protruding from the lower part of the fixing unit 5 Follow the instructions on the touch panel display Duplexing Unit (Inside the Main Unit) 2 Remove any jammed paper 4 Follow the instructions on the touch panel display Stack Bypass 1 Remove all of the paper that is not jammed from the stack bypass Page 6 Follow the instructions on the touch panel display Page Page Page 9 Close the paper drawer's right cover 11 Follow the instructions on the touch panel display 1 Open the paper drawer's right cover Page 7 Close the paper drawer's right cover 8 Follow the instructions on the touch panel display Cassette Feeding Unit-Y3(Optional) 1 Open the lower right cover of the cassette feeding unit Page 5 Remove any jammed paper 7 Close the lower right cover of the cassette feeding unit Paper Deck-Q1(Optional) 1 Press the release button, and move the paper deck away from the main unit 3 Reconnect the paper deck to the main unit 4 Press the open button to open the paper deck Close the paper deck 7 Follow the instructions on the touch panel display Feeder (DADF-N1)(Optional) Page 5 Close the inner cover 6 Close the feeder cover 7 Lift the feeder, and remove any jammed originals 8 Close the feeder 9 Follow the instructions on the touch panel display Finisher-S1(Optional) 2 Align the pointed notch on the knob with the shaded region () 3 Close the front cover of the finisher 5 Pull out the paper output unit 6 Pull down any one of the four inner guides, and remove any jammed paper 7 Push the paper output unit back into its original position Page Finisher-S1/Puncher Unit-R1(Optional) Page Page 7 Lift the handle of the finisher unit up, and then pull it out to the left 8 Pull down the puncher unit, and then remove any jammed paper 9 Return the puncher unit to its original position 11 Return the pointed notch on the knob back to its original position 12 Close the front cover of the finisher 13 Follow the instructions on the touch panel display Inside the Transfer Cover of the Finisher-S1(Optional) Remove any jammed paper protruding from the output tray Open the front cover of the finisher 3 Lift the handle of the finisher unit up, and then pull it out to the left 4 Open the transfer cover, and then remove any jammed paper 5 Close the transfer cover Page Page 2 Open the top cover of the finisher, and remove any jammed paper 3 Close the top cover of the finisher Inside the Buffer Pass Unit-E2of the Finisher-AE1/Saddle Finisher-AE2(Optional) Open the buffer pass unit, and remove any jammed paper Close the buffer pass unit 3 Follow the instructions on the touch panel display Inside the Front Cover of the Saddle Finisher-AE2(Optional) 2 Tilt the upper delivery guide to the right, and remove any jammed paper 3 Tilt the lower delivery guide to the right, and remove any jammed paper 4 Return the lower delivery guide to its original position Saddle Stitcher Unit (Optional) 2 Turn the knob on the right in the direction of the arrow (counterclockwise) 4 Remove any jammed paper protruding from the saddle stitcher unit 5 Tilt the lower delivery guide to the right, and remove any jammed paper Return the lower delivery guide to its original position Close the front cover of the finisher Puncher Unit-M1(Optional) 2 Align the pointed notch on the knob within the shaded region () Open the top cover of the puncher unit Close the top cover of the puncher unit 6 Close the front cover of the punch waste tray Inner 2 Way Tray-D1(Optional) Press the button on the right cover of the main unit, and open the right cover Pull out the paper output unit Push the paper output unit back into its original position 5 Remove any jammed paper from the inside of the main unit's right cover Copy Tray-J1(Optional) 2 Remove any jammed paper protruding from the inside slot of the copy tray Page Clearing Staple Jams 4 Push down the tab on the staple case Page Page Finisher-AE1/Saddle Finisher-AE2(Optional) Page 5 Return the tab on the staple case to its original position Page Page Page 9 Gently push the saddle stitcher unit back into its original position 10 Close the front cover of the finisher Page List of Error Messages Page Page List of Error Codes without Messages Page Page Page Page Page Page Page If Memory Becomes Full during Scanning Page Page Service Call Message Page Setting the Limited Functions Mode from the Service Call Message Screen 1 Press [Limited Fnctns Mode] 3 Press [Shutdown] to turn the main power switch OFF 4 Wait at least 10 seconds before turning the main power switch back ON When the Power Does Not Turn ON Appendix Page Sample Reports Print Log List Device Information Delivery Destination List Device Information Communication Log Report Page Specifications Page Feeder (DADF-N1) Cassette Feeding Unit-Y3 Paper Deck-Q1 Envelope Feeder Attachment-C2 Finisher-S1 Page Finisher-AE1 Saddle Finisher-AE2 Puncher Unit-M1 Puncher Unit-R1 Additional Finisher Tray-B1 Inner 2 Way Tray-D1 Copy Tray-J1 Card Reader-C1 Number of Enterable Characters and Capacity of Various Functions Page Capacity of Various Functions Page Page Page Page Index Page Page Page Page Page Page System Management of the imageRUNNER 3045/ 3035/3030/3025 If Department ID Management Is Enabled If Department ID Management Is Not Enabled 2 Press [System Settings] 3 Enter the System Manager ID and System Password using - (numeric keys) Canceling the System Management Mode 1 Press (Log In/Out) Managing Inboxes in the System Management Mode 1 Enter the System Management mode 2 Press [Mail Box] 3 Operate the Mail Box function 2 Press (Additional Functions) ➞ [Mail Box Settings] ➞ change the settings 3 Press [Done] repeatedly until the Inbox Selection screen appears

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