117, Bk M M C | Canon BJC-8500 specification

Standard Colour Set

	WF		BK		M C Y
Ink Optimizer Tank BCI-8WF										Ink Tank BCI-8Y


Ink Tank BCI-8BK										Ink Tank BCI-8C
Ink Tank BCI-8BK										Ink Tank BCI-8C
										Ink Tank BCI-8M
										Ink Tank BCI-8M

Photo Colour Set

Troubleshooting

C BK M M C

Ink Tank BCI-8PC Photo

Ink Tank BCI-8PBK Photo

Ink Tank BCI-8PM Photo

Y

Ink Tank BCI-8Y

Ink Tank BCI-8C

Ink Tank BCI-8M

5	If a cartridge or ink tank is in the wrong position, remove it and insert
	it correctly. Then clean the print heads. (☞ 98)

Printer beeps and error lamp lights

If you are sharing the printer on a network, the printer may not display a message when an error occurs. The printer will only beep. Count the num- ber of beeps and take action to solve the problem described in the list below.

2 Beeps. The printer beeps twice and the ERROR lamp lights orange when a paper feed jam or double-feed occurs. Remove the cause of the paper jam. (☞ 122)

3 Beeps. The printer beeps 3 times and the ERROR lamp lights orange when one of the ink tanks runs out of ink, or if an ink tank is missing. (☞ 92) After you install a new ink tank, press the RESUME button.

4 Beeps. The printer beeps 4 times and the ERROR lamp lights orange when a print head error occurs as a result of a BJ Cartridge or an ink tank not being locked in place. Remove each BJ Cartridge and reinstall it. Make sure each BJ Cartridge is locked in place. Every time you remove a BJ Cartridge from the cartridge holder, you must realign the print heads. (☞ 49)

Troubleshooting

117

Image 122

Canon BJC-8500 user manual 117, Bk M M C

Contents

BJC-8500 QA7-0349-V01 OY Canon AB BJC-8500 Copyright Trademark Notices FCC Regulations International Energy Star Program Table of Contents Printer maintenance Glossary Large ink supply Improved printing technologyLarge paper supply Excellent quality with full colour 1200 dpi printing Versatile paper supplyWindows or Macintosh Colour photo cartridge Important terms and visual cues What the manuals contain Ink Optimizer Tank BCI-8WF BJ Cartridges and ink tanksBlack BJ Cartridge BC-80 Color BJ Cartridge BC-81 Color BJ Cartridge BC-82 Photo BJ Cartridge Container SB-80 Choosing a location If you use a cardiac pacemakerAn emergency Using a power source Using the printer power cord Cleaning and maintaining the printer Daily precautions Handling and storing supplies Selecting a location for the printer Paper output receiver Front viewOperation panel Paper cassette Paper output trayPaper output tray extension Top cover Paper rest Sheet feederPaper guide Paper limit mark Power connector Serial interface connectorParallel interface connector Rear view Inside the printer Operation panel summary Power buttonAlways use the Power button to switch the printer off Resume button Power lampError lamp Connecting the printer and computer To connect the printer to an IBM compatible PC To connect the printer to a Macintosh computer Connecting the printer to a power source To switch the printer off Switching the printer power on/offTo switch the printer on Installing the BJ Cartridges Print heads Contacts Their upright positions until they stop Canon BJC-8500 User’s Manual Er off then press it again to switch the printer on Cartridge to force it in place. Just remove it and try again Again Off then press it again to turn the printer on Installing the ink tanks Colour key above the cartridge holder Install the Ink Tank BCI-8Y Yellow Setting up and using the printer Arrangement of Standard Black and Colour BJ Cartridges Installing and loading the paper cassette Canon BJC-8500 User’s Manual Length and width of the paper you are going to load Canon BJC-8500 User’s Manual Now you are ready to install the paper output receiver Installing the paper output receiver Pull out the paper output tray extension ② Loading paper in the sheet feeder Media Type Print Side Up Limit IncorrectCorrect Yellow tab To attain maximum paper supply capacity Installing the printer driver To install the printer driver for Windows 98 or Windows To install the printer driver for Windows To install the printer driver for a Macintosh Aligning the print heads Button Click the OK button Printing on paper and other media Media you can use with this printer Photo Colour Set Colour set and media selectionLeft Cartridge Right Cartridge Ink Optimizer and the selected media Quick reference media loading table Media Type Source Load Print Side Limit Paper sizes that can be used with this printer Printable area Fabric Sheet FS-101 Printing areaPrintable area All media not Fabric Sheet FS-101 Printable area Banner Paper Printing area for envelopesPrinting area for Banner Paper Printing on Plain Paper and Bubble Jet Paper To load Plain Paper or Bubble Jet Paper in the sheet feeder To prepare the envelopes for loading Printing on envelopesTo handle printed sheets of Bubble Jet Paper To load envelopes in the sheet feeder Page If the paper output tray extension is out, push it To load High Resolution Paper in the sheet feeder Printing on High Resolution PaperTo load High Resolution Paper in the paper cassette To handle printed sheets of High Resolution Paper Printing on Glossy Photo Paper Envelope guide Click To load Glossy Photo Paper in the sheet feederPaper rest Paper guide To handle printed sheets of Glossy Photo Paper Paper jams and double-feeding Printing on Glossy Photo Cards To load Glossy Photo Card FM-101 in the sheet feeder To handle printed sheets of Glossy Photo Card Printable area Printing on TransparenciesTo load Transparencies in the sheet feeder To handle printed Transparencies To handle printed sheets of High Gloss Photo Film Printing on High Gloss Photo FilmTo load High Gloss Photo Film in the sheet feeder With the cut corner at the upper left To load Banner Paper Printing on Banner PaperTo cut the length of Banner Paper Printing on paper and other media That could stop the printed sheets from coming straight out To care for printed Banner Paper For best results, we recommend using light coloursPrinting on T-Shirt Transfers To handle printed sheets of Banner Paper Printing on Fabric Sheet Make sure the leading edges are aligned Canon BJC-8500 User’s Manual Using manual feed Paper release lever Installing Color BJ Cartridge BC-82 Photo To remove and store the black BJ Cartridge Cartridge holder Container SB-80 Canon BJC-8500 User’s Manual To install the photo ink tanks Do not remove this label After the protective caps have been removed BK M Changing BJ cartridges Tridge in it Printer maintenance Replacing an ink tank Printer maintenance Never attempt to refill and reuse an empty ink tank Printer maintenance Do not use a paper size smaller than A4 or Letter Maintaining print qualityPrinting a Nozzle Check Pattern Abnormal pattern 3 Ink Optimizer out How to use the Nozzle Check PatternAbnormal pattern 1 Clogged nozzles Cleaning the print heads Replacing a BJ Cartridge 100 101 102 103 Cleaning the printer 105 Using the BJ Cartridge container Shocks and vibrations which could cause them to leak Moving the printer107 108 Selecting paper or other print media 109 Your computer monitor and colour Printing speed and colour 111 Cost and colour 113 Troubleshooting diagnostic testsTo test the printer performance To test driver installation/selection To test printer-to-computer connection Problem Printer lamps on, but printer does not print Troubleshooting problems and solutionsProblem Printer does not print Problem Colour scheme not what you expect 117 BK M M C 118 Problem Double feedingDouble-feeding from the sheet feeder Number of sheets you can load depends on the type of media Hand Double-feeding from the paper cassette119 Sheet feeder or from the manual feed slot Problem Envelopes will not feed Problem Paper does not eject after printing 121 Problem Paper jam with sheet feeder and paper cassette ① ④ 123 124 Make sure the front corners of the stack are below the tabs Problem Media jams during manual feed125 Problem Excessive curl in printed sheets Poor print quality Problem Page streaked, faint, or patchy Problem Printing BlurredProblem Vertical lines are broken 127 Problem Ink on the back of printed sheets Clean this area 129 Problem Parts of image or text too light To clean the feed roller 131 132 Problem Edge of the printed page stained with ink Problem Printed colour does not match screen colourProblem Poor colour texture 133 Printing surface Problem Ink on the printed surface of the page is smearedProblem Printout is not what you expected 135 Problem Printing is overrunning the edgeProblem Incorrect number of lines per Problem Printing too slow Problem Device time-out error occurred during the print job 137 Where to find more help 139 Page 141 142 Removing the optional cassette 143 144 Appendix B Options and consumables 145 Appendix C General Specifications Sheet feeder capacity 147 Interface Parallel Interface Glossary 149 Lpi Index 151 Ink 152 153 QA7-0349-V01 0699AB0.55 Canon INC Canon Europa N.V