① ④ | Canon BJC-8500 specification

Open the top cover.

Problem : Paper jam with sheet feeder and paper cassette.

When a paper jam occurs, the ERROR lamp lights and the printer beeps twice. A paper jam could occur in Location ①, ②, ③ or ④ shown in the illustration below.

Top cover

②

① ④

③

After a paper jam occurs, always check all the locations described in the steps below. You do not have to switch the printer off to remove a paper jam.

1

2 If you can see the jammed sheet under the top cover at Location ① or in the sheet feeder at Location ②, press down on the paper release lever to release the sheet and pull it out of the printer.

122	Canon BJC-8500 User’s Manual

Image 127

Canon BJC-8500 user manual Problem Paper jam with sheet feeder and paper cassette, ① ④

Contents

BJC-8500 QA7-0349-V01 OY Canon AB BJC-8500 Copyright Trademark Notices FCC Regulations International Energy Star Program Table of Contents Printer maintenance Glossary Large paper supply Improved printing technologyLarge ink supply Colour photo cartridge Versatile paper supplyWindows or Macintosh Excellent quality with full colour 1200 dpi printing What the manuals contain Important terms and visual cues Color BJ Cartridge BC-81 BJ Cartridges and ink tanksBlack BJ Cartridge BC-80 Ink Optimizer Tank BCI-8WF BJ Cartridge Container SB-80 Color BJ Cartridge BC-82 Photo An emergency If you use a cardiac pacemakerChoosing a location Using a power source Cleaning and maintaining the printer Using the printer power cord Handling and storing supplies Daily precautions Selecting a location for the printer Operation panel Front viewPaper output receiver Top cover Paper output trayPaper output tray extension Paper cassette Paper limit mark Sheet feederPaper guide Paper rest Rear view Serial interface connectorParallel interface connector Power connector Inside the printer Always use the Power button to switch the printer off Power buttonOperation panel summary Error lamp Power lampResume button To connect the printer to an IBM compatible PC Connecting the printer and computer To connect the printer to a Macintosh computer Connecting the printer to a power source To switch the printer on Switching the printer power on/offTo switch the printer off Installing the BJ Cartridges Print heads Contacts Their upright positions until they stop Canon BJC-8500 User’s Manual Cartridge to force it in place. Just remove it and try again Er off then press it again to switch the printer on Off then press it again to turn the printer on Again Colour key above the cartridge holder Installing the ink tanks Install the Ink Tank BCI-8Y Yellow Setting up and using the printer Arrangement of Standard Black and Colour BJ Cartridges Installing and loading the paper cassette Canon BJC-8500 User’s Manual Length and width of the paper you are going to load Canon BJC-8500 User’s Manual Now you are ready to install the paper output receiver Installing the paper output receiver Pull out the paper output tray extension ② Media Type Print Side Up Limit Loading paper in the sheet feeder IncorrectCorrect Yellow tab To attain maximum paper supply capacity To install the printer driver for Windows 98 or Windows Installing the printer driver To install the printer driver for a Macintosh To install the printer driver for Windows Aligning the print heads Button Click the OK button Media you can use with this printer Printing on paper and other media Left Cartridge Right Cartridge Colour set and media selectionPhoto Colour Set Ink Optimizer and the selected media Media Type Source Load Print Side Limit Quick reference media loading table Paper sizes that can be used with this printer Printable area All media not Fabric Sheet FS-101 Printing areaPrintable area Fabric Sheet FS-101 Printing area for Banner Paper Printing area for envelopesPrintable area Banner Paper To load Plain Paper or Bubble Jet Paper in the sheet feeder Printing on Plain Paper and Bubble Jet Paper To handle printed sheets of Bubble Jet Paper Printing on envelopesTo prepare the envelopes for loading To load envelopes in the sheet feeder Page If the paper output tray extension is out, push it To load High Resolution Paper in the paper cassette Printing on High Resolution PaperTo load High Resolution Paper in the sheet feeder Printing on Glossy Photo Paper To handle printed sheets of High Resolution Paper Paper rest Paper guide To load Glossy Photo Paper in the sheet feederEnvelope guide Click Paper jams and double-feeding To handle printed sheets of Glossy Photo Paper Printing on Glossy Photo Cards To load Glossy Photo Card FM-101 in the sheet feeder To handle printed sheets of Glossy Photo Card To load Transparencies in the sheet feeder Printing on TransparenciesPrintable area To handle printed Transparencies With the cut corner at the upper left Printing on High Gloss Photo FilmTo load High Gloss Photo Film in the sheet feeder To handle printed sheets of High Gloss Photo Film To cut the length of Banner Paper Printing on Banner PaperTo load Banner Paper Printing on paper and other media That could stop the printed sheets from coming straight out To handle printed sheets of Banner Paper For best results, we recommend using light coloursPrinting on T-Shirt Transfers To care for printed Banner Paper Printing on Fabric Sheet Make sure the leading edges are aligned Canon BJC-8500 User’s Manual Using manual feed Paper release lever To remove and store the black BJ Cartridge Installing Color BJ Cartridge BC-82 Photo Cartridge holder Container SB-80 Canon BJC-8500 User’s Manual Do not remove this label To install the photo ink tanks After the protective caps have been removed BK M Changing BJ cartridges Tridge in it Replacing an ink tank Printer maintenance Printer maintenance Never attempt to refill and reuse an empty ink tank Printer maintenance Printing a Nozzle Check Pattern Maintaining print qualityDo not use a paper size smaller than A4 or Letter Abnormal pattern 1 Clogged nozzles How to use the Nozzle Check PatternAbnormal pattern 3 Ink Optimizer out Cleaning the print heads Replacing a BJ Cartridge 100 101 102 103 Cleaning the printer 105 Using the BJ Cartridge container 107 Moving the printerShocks and vibrations which could cause them to leak 108 109 Selecting paper or other print media Your computer monitor and colour 111 Printing speed and colour Cost and colour To test the printer performance Troubleshooting diagnostic tests113 To test printer-to-computer connection To test driver installation/selection Problem Troubleshooting problems and solutionsProblem Printer does not print Problem Printer lamps on, but printer does not print Colour scheme not what you expect BK M M C 117 Number of sheets you can load depends on the type of media Problem Double feedingDouble-feeding from the sheet feeder 118 Sheet feeder or from the manual feed slot Double-feeding from the paper cassette119 Hand Problem Envelopes will not feed 121 Problem Paper does not eject after printing ① ④ Problem Paper jam with sheet feeder and paper cassette 123 124 125 Problem Media jams during manual feedMake sure the front corners of the stack are below the tabs Poor print quality Problem Excessive curl in printed sheets 127 Problem Printing BlurredProblem Vertical lines are broken Problem Page streaked, faint, or patchy Problem Ink on the back of printed sheets 129 Clean this area To clean the feed roller Problem Parts of image or text too light 131 132 133 Problem Printed colour does not match screen colourProblem Poor colour texture Problem Edge of the printed page stained with ink Problem Printout is not what you expected Problem Ink on the printed surface of the page is smearedPrinting surface Problem Incorrect number of lines per Problem Printing is overrunning the edge135 Problem Device time-out error occurred during the print job Problem Printing too slow 137 Where to find more help 139 Page 141 142 143 Removing the optional cassette 144 145 Appendix B Options and consumables Sheet feeder capacity Appendix C General Specifications Interface Parallel Interface 147 Glossary Lpi 149 Index Ink 151 152 153 Canon Europa N.V QA7-0349-V01 0699AB0.55 Canon INC