Where to find more help | Canon BJC-8500 specs

Where to find more help

Australia	India (and other southeast Asian coun-
Canon Australia Pty Ltd.	tries)
1 Thomas Holt Drive	Canon Singapore Pte. Ltd.
North Ryde, Sydney,	79 Anson Road, #09-01/06
N.S.W. 2113, Australia	Singapore 079906
TEL: 02-9805-2864	TEL: 65-5324400
Web page: http://www.canon.com.au	FAX: 65-2217577
Canada	Web page: http://www.canon-asia.com
Canada
Canon Canada Inc.	Indonesia
6390 Dixie Road	P.T. Datascrip
Mississauga, Ontario, L5T 1P7, Canada	Kawasan Niaga Selatan,
Help Desk at 1-800-263-1121	Bandar Kemayoran Jakarta 10610
	TEL: (62-21) 6544515
Denmark	Hotline: (62-21) 6544774
Canon Danmark	FAX: (62-21) 6544811-13
Vasekær 12, DK-2730 Herlev, Denmark	Web page: http://www.canon-asia.com
Hot Line: 44 88 26 66
Web page: http://www.canon.dk	Korea
	Lotte Canon Co., Ltd.
France	Headquarters:
Canon France S.A.	Taehwa Bldg. #996-15
17, Quai du Président Paul Doumer,	Daech-3 Dong Kangnam-Ku, Seoul
92414 Courbevoie Cedex, France	Korea
Standard: 01. 41. 99. 77. 77	TEL: 02-3450-0700
Télécopie: 01. 41. 99. 79. 51	FAX: 02-558-4365
Hot Line: 01. 41. 99. 70. 70	Customer Information Center:
Web page: http://www.canon.fr	TEL: 02-562-9133
	FAX: 02-3450-0788
Germany	Clover Service:
Canon Deutschland GmbH	TEL: 080-987-8585
Postfach 528, 47705 Krefeld, Germany
CANON-Hotline-Service	Malaysia
Customer Support: 02151/349-555	Canon Marketing (Malaysia) Sdn. Bhd.
Info-Desk: 02151-349-566	13A, Jalan 219, 46100 Petaling Jaya
Mailbox: 02151/349-577	Selangor Darul Ehsan
Fax-No.: 02151/349-588	Malaysia
	TEL: 603-7577210
Hong Kong, Taiwan, China	FAX: 603-7570948
Canon Hongkong Co., Ltd.	Web page: http://www.canon.com.my
10/F., Lippo Sun Plaza 28 Canton Road
Tsimshatsui, Kowloon	New Zealand
Hong Kong	Canon New Zealand Ltd.
TEL: 852-2739-0802	Fred Thomas Drive, Takapuna
FAX: 852-2739-6428	P.O. Box 33-336
Web page: http://www.canon-asia.com	Auckland, New Zealand
	TEL: 0800-222-666
	Web page: http://www.canon.com.au

138	Canon BJC-8500 User’s Manual

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Canon BJC-8500 user manual Where to find more help

Contents

BJC-8500 QA7-0349-V01 OY Canon AB BJC-8500 Copyright Trademark Notices FCC Regulations International Energy Star Program Table of Contents Printer maintenance Glossary Large ink supply Improved printing technologyLarge paper supply Colour photo cartridge Versatile paper supplyWindows or Macintosh Excellent quality with full colour 1200 dpi printing What the manuals contain Important terms and visual cues Color BJ Cartridge BC-81 BJ Cartridges and ink tanksBlack BJ Cartridge BC-80 Ink Optimizer Tank BCI-8WF BJ Cartridge Container SB-80 Color BJ Cartridge BC-82 Photo Choosing a location If you use a cardiac pacemakerAn emergency Using a power source Cleaning and maintaining the printer Using the printer power cord Handling and storing supplies Daily precautions Selecting a location for the printer Paper output receiver Front viewOperation panel Top cover Paper output trayPaper output tray extension Paper cassette Paper limit mark Sheet feederPaper guide Paper rest Rear view Serial interface connectorParallel interface connector Power connector Inside the printer Operation panel summary Power buttonAlways use the Power button to switch the printer off Resume button Power lampError lamp To connect the printer to an IBM compatible PC Connecting the printer and computer To connect the printer to a Macintosh computer Connecting the printer to a power source To switch the printer off Switching the printer power on/offTo switch the printer on Installing the BJ Cartridges Print heads Contacts Their upright positions until they stop Canon BJC-8500 User’s Manual Cartridge to force it in place. Just remove it and try again Er off then press it again to switch the printer on Off then press it again to turn the printer on Again Colour key above the cartridge holder Installing the ink tanks Install the Ink Tank BCI-8Y Yellow Setting up and using the printer Arrangement of Standard Black and Colour BJ Cartridges Installing and loading the paper cassette Canon BJC-8500 User’s Manual Length and width of the paper you are going to load Canon BJC-8500 User’s Manual Now you are ready to install the paper output receiver Installing the paper output receiver Pull out the paper output tray extension ② Media Type Print Side Up Limit Loading paper in the sheet feeder IncorrectCorrect Yellow tab To attain maximum paper supply capacity To install the printer driver for Windows 98 or Windows Installing the printer driver To install the printer driver for a Macintosh To install the printer driver for Windows Aligning the print heads Button Click the OK button Media you can use with this printer Printing on paper and other media Photo Colour Set Colour set and media selectionLeft Cartridge Right Cartridge Ink Optimizer and the selected media Media Type Source Load Print Side Limit Quick reference media loading table Paper sizes that can be used with this printer Printable area Fabric Sheet FS-101 Printing areaPrintable area All media not Fabric Sheet FS-101 Printable area Banner Paper Printing area for envelopesPrinting area for Banner Paper To load Plain Paper or Bubble Jet Paper in the sheet feeder Printing on Plain Paper and Bubble Jet Paper To prepare the envelopes for loading Printing on envelopesTo handle printed sheets of Bubble Jet Paper To load envelopes in the sheet feeder Page If the paper output tray extension is out, push it To load High Resolution Paper in the sheet feeder Printing on High Resolution PaperTo load High Resolution Paper in the paper cassette Printing on Glossy Photo Paper To handle printed sheets of High Resolution Paper Envelope guide Click To load Glossy Photo Paper in the sheet feederPaper rest Paper guide Paper jams and double-feeding To handle printed sheets of Glossy Photo Paper Printing on Glossy Photo Cards To load Glossy Photo Card FM-101 in the sheet feeder To handle printed sheets of Glossy Photo Card Printable area Printing on TransparenciesTo load Transparencies in the sheet feeder To handle printed Transparencies With the cut corner at the upper left Printing on High Gloss Photo FilmTo load High Gloss Photo Film in the sheet feeder To handle printed sheets of High Gloss Photo Film To load Banner Paper Printing on Banner PaperTo cut the length of Banner Paper Printing on paper and other media That could stop the printed sheets from coming straight out To handle printed sheets of Banner Paper For best results, we recommend using light coloursPrinting on T-Shirt Transfers To care for printed Banner Paper Printing on Fabric Sheet Make sure the leading edges are aligned Canon BJC-8500 User’s Manual Using manual feed Paper release lever To remove and store the black BJ Cartridge Installing Color BJ Cartridge BC-82 Photo Cartridge holder Container SB-80 Canon BJC-8500 User’s Manual Do not remove this label To install the photo ink tanks After the protective caps have been removed BK M Changing BJ cartridges Tridge in it Replacing an ink tank Printer maintenance Printer maintenance Never attempt to refill and reuse an empty ink tank Printer maintenance Do not use a paper size smaller than A4 or Letter Maintaining print qualityPrinting a Nozzle Check Pattern Abnormal pattern 3 Ink Optimizer out How to use the Nozzle Check PatternAbnormal pattern 1 Clogged nozzles Cleaning the print heads Replacing a BJ Cartridge 100 101 102 103 Cleaning the printer 105 Using the BJ Cartridge container Shocks and vibrations which could cause them to leak Moving the printer107 108 109 Selecting paper or other print media Your computer monitor and colour 111 Printing speed and colour Cost and colour 113 Troubleshooting diagnostic testsTo test the printer performance To test printer-to-computer connection To test driver installation/selection Problem Troubleshooting problems and solutionsProblem Printer does not print Problem Printer lamps on, but printer does not print Colour scheme not what you expect BK M M C 117 Number of sheets you can load depends on the type of media Problem Double feedingDouble-feeding from the sheet feeder 118 Sheet feeder or from the manual feed slot Double-feeding from the paper cassette119 Hand Problem Envelopes will not feed 121 Problem Paper does not eject after printing ① ④ Problem Paper jam with sheet feeder and paper cassette 123 124 Make sure the front corners of the stack are below the tabs Problem Media jams during manual feed125 Poor print quality Problem Excessive curl in printed sheets 127 Problem Printing BlurredProblem Vertical lines are broken Problem Page streaked, faint, or patchy Problem Ink on the back of printed sheets 129 Clean this area To clean the feed roller Problem Parts of image or text too light 131 132 133 Problem Printed colour does not match screen colourProblem Poor colour texture Problem Edge of the printed page stained with ink Printing surface Problem Ink on the printed surface of the page is smearedProblem Printout is not what you expected 135 Problem Printing is overrunning the edgeProblem Incorrect number of lines per Problem Device time-out error occurred during the print job Problem Printing too slow 137 Where to find more help 139 Page 141 142 143 Removing the optional cassette 144 145 Appendix B Options and consumables Sheet feeder capacity Appendix C General Specifications Interface Parallel Interface 147 Glossary Lpi 149 Index Ink 151 152 153 Canon Europa N.V QA7-0349-V01 0699AB0.55 Canon INC