4 | If you are using Windows, check the printer setup and make sure LPT1 |
has been selected as the printer port. | |
5 | Check the interface connections at the back of the printer and at the |
computer and make sure they are secure. | |
| |
| If the computer and printer are not directly connected (if they are con- |
| nected through a switching device, or network, for example), connect |
| the computer and printer directly. |
6 | Turn off the printer and computer then turn them on again. |
7 | Start the print job again. |
8 | If the print job does not execute normally, check the printer cable. |
■To connect the printer to an IBM compatible PC, a parallel printer cable (IEEE 1284 compatible) is required.
■To connect the printer to a Macintosh computer, an RS422 serial printer cable is required.
■Do not use a printer cable longer than two meters.
■Do not use the printer near office equipment or machinery that can generate large magnetic fields.
9 If you cannot solve the problem, call for service.
Problem : Printing is overrunning the edge of the page.
1 | Check the right margin setting in your software application. |
2 | Check the Paper Size and the Orientation settings in your software |
application and make sure the correct paper size and the correct orien- |
tation have been selected to fit the print media you are using.
Problem : Incorrect number of lines per page.
1 | Check your software application Print Setup features. Make sure the |
Paper Size selection matches the size of the print media that you want | |
| to print on. |
2 | Check the top and bottom margin settings in the software application |
you are using for the print job. |
Troubleshooting
Troubleshooting | 135 |
