Troubleshooting problems and solutions
Glance at the list below to find the item that best describes your problem, and then go to the appropriate page.
Problem | Page |
Printing will not start | (☞ 115) |
Colour scheme not what you expect | (☞ 116) |
Printer beeps and error lamp lights | (☞ 117) |
Paper jams and | (☞ 118) |
Poor print quality | (☞ 126) |
Page content, format, layout | (☞ 134) |
Printing too slow or halts | (☞ 136) |
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Printing will not start
Problem : Printer does not print
1 | If the printer is switched on by pressing the POWER button but none |
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of the lamps are on, make sure the power cord is connected securely at |
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| the back of the printer. |
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2 | Make sure the power cord is securely connected to the power source. |
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3 | If the power cord is connected to a power strip, make sure that the |
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power strip is connected to the outlet and that the power strip is |
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| switched on, and that the power source is on. |
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4 | Switch on the printer. If the printer is connected properly, the POWER |
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lamp will light. |
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5 | If you cannot solve the problem, call for service. |
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Problem : Printer lamps on, but printer does not print |
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1 | on.Check the POWER lamp and make sure that the printer is switched |
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2 | cable.Check the printer cable. Make sure you are using the proper type of |
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| Your printer requires a parallel printer cable for connection to an IBM |
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| compatible PC or an RS422 serial printer cable for connection to a |
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| Macintosh computer. |
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3 |
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Check the printer cable connections at the back of the printer and at |
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the computer and make sure that the connections are secure. |
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Troubleshooting
Troubleshooting | 115 |
