Printer maintenance | Canon BJC-8500 guide

Printing on Transparencies	71
Printing on High Gloss Photo Film	73
Printing on Banner Paper	74
Printing on T-Shirt Transfers	77
Printing on Fabric Sheet	78
Using manual feed	81
Installing Color BJ Cartridge BC-82 Photo	83
Changing BJ Cartridges	90
Printer maintenance	92
Replacing an ink tank	92
Maintaining print quality	96
Printing a Nozzle Check Pattern	96
How to use the Nozzle Check Pattern	97
Cleaning the print heads	98
Replacing a BJ Cartridge	99
Cleaning the printer	104
Using the BJ Cartridge container	106
Moving the printer	107
Some advice about colour printing	109
Selecting paper or other print media	109
Understanding your software application’s capabilities	109
Your computer monitor and colour	110
Printing speed and colour	111
Cost and colour	112
Troubleshooting	113
Troubleshooting diagnostic tests	113
Troubleshooting problems and solutions	115
Printing will not start	115
Problem: Printer does not print	115
Problem: Printer lamps on, but printer does not print	115
Colour scheme not what you expect	116
Printer beeps and error lamp lights	117
Paper jams and double-feeding	118
Problem: Double feeding	118
Problem: Envelopes will not feed	120
Problem: Paper does not eject after printing	121
Problem: Paper jam with sheet feeder and paper cassette	122
Problem: Media jams during manual feed	125
Problem: A3, B4 large-size paper skews or jams in sheet feeder	126
Poor print quality	126
Problem: Excessive curl in printed sheets	126
Problem: Printing Blurred	127
Problem: Vertical lines are broken	127
Problem: Page streaked, faint, or patchy	127
Problem: Printed colours appear streaked or uneven, too much ink	128
Problem: Ink on the back of printed sheets	128

4	Canon BJC-8500 User’s Manual

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Canon BJC-8500 user manual Printer maintenance

Contents

BJC-8500 QA7-0349-V01 OY Canon AB BJC-8500 Copyright Trademark Notices FCC Regulations International Energy Star Program Table of Contents Printer maintenance Glossary Improved printing technology Large paper supplyLarge ink supply Windows or Macintosh Versatile paper supplyExcellent quality with full colour 1200 dpi printing Colour photo cartridge What the manuals contain Important terms and visual cues Black BJ Cartridge BC-80 BJ Cartridges and ink tanksInk Optimizer Tank BCI-8WF Color BJ Cartridge BC-81 BJ Cartridge Container SB-80 Color BJ Cartridge BC-82 Photo If you use a cardiac pacemaker An emergencyChoosing a location Using a power source Cleaning and maintaining the printer Using the printer power cord Handling and storing supplies Daily precautions Selecting a location for the printer Front view Operation panelPaper output receiver Paper output tray extension Paper output trayPaper cassette Top cover Paper guide Sheet feederPaper rest Paper limit mark Parallel interface connector Serial interface connectorPower connector Rear view Inside the printer Power button Always use the Power button to switch the printer offOperation panel summary Power lamp Error lampResume button To connect the printer to an IBM compatible PC Connecting the printer and computer To connect the printer to a Macintosh computer Connecting the printer to a power source Switching the printer power on/off To switch the printer onTo switch the printer off Installing the BJ Cartridges Print heads Contacts Their upright positions until they stop Canon BJC-8500 User’s Manual Cartridge to force it in place. Just remove it and try again Er off then press it again to switch the printer on Off then press it again to turn the printer on Again Colour key above the cartridge holder Installing the ink tanks Install the Ink Tank BCI-8Y Yellow Setting up and using the printer Arrangement of Standard Black and Colour BJ Cartridges Installing and loading the paper cassette Canon BJC-8500 User’s Manual Length and width of the paper you are going to load Canon BJC-8500 User’s Manual Now you are ready to install the paper output receiver Installing the paper output receiver Pull out the paper output tray extension ② Media Type Print Side Up Limit Loading paper in the sheet feeder IncorrectCorrect Yellow tab To attain maximum paper supply capacity To install the printer driver for Windows 98 or Windows Installing the printer driver To install the printer driver for a Macintosh To install the printer driver for Windows Aligning the print heads Button Click the OK button Media you can use with this printer Printing on paper and other media Colour set and media selection Left Cartridge Right CartridgePhoto Colour Set Ink Optimizer and the selected media Media Type Source Load Print Side Limit Quick reference media loading table Paper sizes that can be used with this printer Printing area Printable area All media not Fabric Sheet FS-101Printable area Fabric Sheet FS-101 Printing area for envelopes Printing area for Banner PaperPrintable area Banner Paper To load Plain Paper or Bubble Jet Paper in the sheet feeder Printing on Plain Paper and Bubble Jet Paper Printing on envelopes To handle printed sheets of Bubble Jet PaperTo prepare the envelopes for loading To load envelopes in the sheet feeder Page If the paper output tray extension is out, push it Printing on High Resolution Paper To load High Resolution Paper in the paper cassetteTo load High Resolution Paper in the sheet feeder Printing on Glossy Photo Paper To handle printed sheets of High Resolution Paper To load Glossy Photo Paper in the sheet feeder Paper rest Paper guideEnvelope guide Click Paper jams and double-feeding To handle printed sheets of Glossy Photo Paper Printing on Glossy Photo Cards To load Glossy Photo Card FM-101 in the sheet feeder To handle printed sheets of Glossy Photo Card Printing on Transparencies To load Transparencies in the sheet feederPrintable area To handle printed Transparencies To load High Gloss Photo Film in the sheet feeder Printing on High Gloss Photo FilmTo handle printed sheets of High Gloss Photo Film With the cut corner at the upper left Printing on Banner Paper To cut the length of Banner PaperTo load Banner Paper Printing on paper and other media That could stop the printed sheets from coming straight out Printing on T-Shirt Transfers For best results, we recommend using light coloursTo care for printed Banner Paper To handle printed sheets of Banner Paper Printing on Fabric Sheet Make sure the leading edges are aligned Canon BJC-8500 User’s Manual Using manual feed Paper release lever To remove and store the black BJ Cartridge Installing Color BJ Cartridge BC-82 Photo Cartridge holder Container SB-80 Canon BJC-8500 User’s Manual Do not remove this label To install the photo ink tanks After the protective caps have been removed BK M Changing BJ cartridges Tridge in it Replacing an ink tank Printer maintenance Printer maintenance Never attempt to refill and reuse an empty ink tank Printer maintenance Maintaining print quality Printing a Nozzle Check PatternDo not use a paper size smaller than A4 or Letter How to use the Nozzle Check Pattern Abnormal pattern 1 Clogged nozzlesAbnormal pattern 3 Ink Optimizer out Cleaning the print heads Replacing a BJ Cartridge 100 101 102 103 Cleaning the printer 105 Using the BJ Cartridge container Moving the printer 107Shocks and vibrations which could cause them to leak 108 109 Selecting paper or other print media Your computer monitor and colour 111 Printing speed and colour Cost and colour Troubleshooting diagnostic tests To test the printer performance113 To test printer-to-computer connection To test driver installation/selection Problem Printer does not print Troubleshooting problems and solutionsProblem Printer lamps on, but printer does not print Problem Colour scheme not what you expect BK M M C 117 Double-feeding from the sheet feeder Problem Double feeding118 Number of sheets you can load depends on the type of media 119 Double-feeding from the paper cassetteHand Sheet feeder or from the manual feed slot Problem Envelopes will not feed 121 Problem Paper does not eject after printing ① ④ Problem Paper jam with sheet feeder and paper cassette 123 124 Problem Media jams during manual feed 125Make sure the front corners of the stack are below the tabs Poor print quality Problem Excessive curl in printed sheets Problem Vertical lines are broken Problem Printing BlurredProblem Page streaked, faint, or patchy 127 Problem Ink on the back of printed sheets 129 Clean this area To clean the feed roller Problem Parts of image or text too light 131 132 Problem Poor colour texture Problem Printed colour does not match screen colourProblem Edge of the printed page stained with ink 133 Problem Ink on the printed surface of the page is smeared Problem Printout is not what you expectedPrinting surface Problem Printing is overrunning the edge Problem Incorrect number of lines per135 Problem Device time-out error occurred during the print job Problem Printing too slow 137 Where to find more help 139 Page 141 142 143 Removing the optional cassette 144 145 Appendix B Options and consumables Sheet feeder capacity Appendix C General Specifications Interface Parallel Interface 147 Glossary Lpi 149 Index Ink 151 152 153 Canon Europa N.V QA7-0349-V01 0699AB0.55 Canon INC