Manuals
/
Dell
/
Computer Equipment
/
Computer Hardware
Dell
owner manual
Dell PowerEdge 1955 Systems
Models:
1955
1
1
160
160
Download
160 pages
63.31 Kb
1
2
3
4
5
6
7
8
<
>
Troubleshooting
Install
Error messages
Password
Fault exists
KVM selection indicator
Remote Configuration request
Problem
Diagnostics Messages
Random memory access
Page 1
Image 1
Dell™ PowerEdge™ 1955 Systems
Hardware Owners Manual
w w w . d e l l . c o m s u p p o r t . d e l l . c o m
Page 2
Page 1
Image 1
Page 2
Contents
W . d e l l . c o m s u p p o r t . d e l l . c o m
Dell PowerEdge 1955 Systems
January
Contents
Baseboard Management Controller Configuration
Removing and Installing Server Module Components
Tiering an Avocent Digital Access KVM Switch From a Dell
General Memory Module Installation Guidelines
Troubleshooting Power Supply Modules 107
Troubleshooting the Video Subsystem 102
Troubleshooting Server Module Memory 112
101
DIP Switch Settings-A General Explanation 121
Using Server Administrator Diagnostics 117
Returning Items for Warranty Repair or Credit 129 Contents
118
132
About Your System
Other Information You May Need
System Overview
System Status Features
System power button
Front-Panel Control and Indicators
Chassis is being identified. Either the front or back
Server Module Features
Blinking
Be turned off by pressing the identification button
KVM selection button
KVM selection indicator
Provides information about the status indicators
Module by using the keyboard
Fault exists
Installed Occurring About Your System
Green/amber blinking
Using USB Diskette or USB CD Drives
Hard-Drive Features
Drives on
Hard-Drive Features and Indicators Drive activity indicator
Bay Fan modules PowerConnect 5316M
Back-Panel Features
Bay
Module KVM module DRAC/MC module
Status see DRAC/MC Module on
Power Supply Indicator
Module Through Module on Gb pass-through module
Module on
Or a failed fan within the power supply. See Power
DC power indicator
Supply Modules on AC power present Green
Fan 2 fault indicator Fan Module Indicator Codes
Fan Module Indicators
KVM Modules
Avocent Analog KVM Switch Module
Connector System ACI port None
Cable PS/2 2 and video Power indicator
Digital or analog console switch
Avocent Digital Access KVM Switch Module
Interface KVM cable PS/2 2 Video About Your System
DRAC/MC Module
Serial connector
Off LAN is not active Amber blinking
Communicating
See DRAC/MC Module on
Important I/O Configuration Considerations
Connectivity
Guidelines for Installing Connectivity Modules
DRAC/MC Firmware Requirements
Card Either or both Bays
PowerConnect 5316M Ethernet Switch Module
Off Module is operating normally About Your System
Indicator Off
Fibre Channel Pass-Through Module
Infiniband Pass-through Module
Fibre Channel Switch Module
Gb Ethernet Pass-through Module
13. Gb Pass-through Module Indicators and Features
Server Module Messages
Installing Connectivity Modules on
There is no network activity
Due to an I/O module mismatch. See Guidelines for
System Setup program. See
General Memory Module Installation
Module Installation Guidelines on
Nvramclr switch is set to on Set the Nvramclr switch to off
Troubleshooting Server Module
Memory Module Installation
13. Server Module Messages Causes Corrective Actions
Populate two, four, or eight DIMMs
Faulty keyboard controller faulty See Getting Help on
If the problem persists, replace
Connected. If the problem persists
Custom cable faulty keyboard Replace the keyboard
Memory mirroring enabled Information only
Modules, or faulty server module
For the boot device is enabled
Faulty server module board See Getting Help on
Drives installed in your system
105 or Troubleshooting Hard
Remote Configuration request
Persists, see Troubleshooting Hard
Diagnostics Messages
Alert Messages
About Your System
Responding to Error Messages
Entering the System Setup Program
Using the System Setup Program
Using the System Setup Program
System Setup Options
Main Screen
System Setup Program Options Description Asset Tag
Main System Setup Program Screen
Attached to the system before the system enters Bios
System Setup Program Options Description Boot Sequence
Auto default
Setup Password on page 53 for more information
CPU Information Screen
Memory Information Screen
Enables the integrated SAS controller
Random memory access
Integrated Devices Screen
Number of cores of the processors
System Security Screen
Serial Communication Screen
Exit Screen
Using the System Password
System and Setup Password Features
Using the System Setup Program
Deleting or Changing an Existing System Password
Using the Setup Password
Baseboard Management Controller Configuration
Disabling a Forgotten Password
See Disabling a Forgotten Password on
BMC Setup Module Options
Entering the BMC Setup Module
Using the System Setup Program
Installing System Options
Installing System Options
System Power Guidelines
Power Supply Modules
Removing a Power Supply Module
Fan Modules
Installing a Power Supply Module
Removing a Fan
Removing and Installing a Fan Module Handle Release tab
Removing a DRAC/MC Module
Installing a Fan
Fan lever Fan-release tab
Installing a DRAC/MC Module
KVM Module
Installing a KVM Module
Removing a KVM Module
KVM module
KVM module Keyboard
Mouse
Oscar
Interconnecting cable KVM switch System
ACI port System Analog KVM switch
Custom KVM cable Digital KVM switch System
Chassis I/O Module
Module Placements
10. Removing and Installing an I/O Module O module
Installing an I/O Module
Server Modules
Handle Installing System Options
Removing a Server Module
Lower handle
Module Lower handle Logo
Installing a Server Module
13. Opening a Server Module Cover Server module
Opening the Server Module
Closing the Server Module
Memory
Removing and Installing Server Module Components
Memory Sparing
General Memory Module Installation Guidelines
Memory Mirroring
Shows examples of supported memory configurations
Sample Memory Configurations
Sample Memory Configurations Channel Total Memory
512 MB 256 MB Blank None 16 GB 32 GB
Ejectors
Socket Alignment key Edge connector
Module Daughter Card
Daughter card connectors on
Processors
Activating the Integrated NIC TOE
18. Installing and Removing the Heat Sink Screws
Pin-1 corner of processor
Installing System Options
20. Replacing the System Battery + side of battery
Server Module Battery
Hard Drives
Removing a Hard Drive
21. Installing a Hard Drive Server module Hard drive
Installing a Hard Drive Into a Drive Carrier
Configuring the Boot Drive
Removing a Hard Drive From a Hard-Drive Carrier
Removing the Back-Panel Module Cage Assembly
Back-Panel Module Cage Assembly Service-Only Procedure
Back rails Screws
Installing the Back-Panel Module Cage Assembly
Removing the Chassis Control Panel
Chassis Control Panel Assembly Service-Only Procedure
Control-panel cable Control-panel securing tab
Installing the Chassis Control Panel
Removing the Server Module Control Panel
Server Module Control Panel Assembly Service-Only Procedure
Installing the Server Module Control Panel
Removing the System Board
System Board Service-Only Procedure
26. Removing and Installing the System Board Screws
Installing the System Board
100
Start-Up Routine
Safety First-For You and Your System
Checking the Equipment
101
Troubleshooting the Video Subsystem
Troubleshooting External Connections
Problem
103
Troubleshooting the Keyboard
Troubleshooting the Mouse
Responding to a Systems Management Alert Message
Troubleshooting USB Devices
105
Liquid spills Splashes Excessive humidity
Troubleshooting a Wet System
Troubleshooting System Components
Troubleshooting a Damaged System
Troubleshooting Power Supply Modules
Fan is not operating properly
Troubleshooting Fan Modules
109
Troubleshooting the DRAC/MC Module
Troubleshooting a Network Switch Module
Troubleshooting Server Module Components
111
Inside the Server Module
Faulty memory module Faulty server module board
Troubleshooting Server Module Memory
113
Troubleshooting Hard Drives
Troubleshooting the Server Module Board
Troubleshooting Microprocessors
115
Troubleshooting the Server Module Battery
116
System Diagnostics Features
Using Server Administrator Diagnostics
Running System Diagnostics
117
Running the System Diagnostics
When to Use the System Diagnostics
From the Utility Partition
From a USB Flash Drive
Using the Advanced Testing Options
System Diagnostics Testing Options
System Diagnostics Testing Options Function
119
Error Messages
DIP Switches
DIP Switch Settings-A General Explanation
121
122
Server Module Board DIP Switch
Server-Module DIP Switch Settings Description
Server Module Board Connectors
Switch
123
124
Server Module Board Connectors
125
Disabling a Forgotten Password
Technical Assistance
Online Services
127
Getting Help
Automated Order-Status Service
AutoTech Service
Technical Support Service
Electronic Quote Service
129
Before You Call
130
131
132
Contacting Dell
133
134
135
136
137
138
139
140
141
142
Customer Service Fax
Fax Switchboard
143
Country Code Technical Support for all other Dell products
144
145
146
Country Code Precision Technical Support PowerApp, PowerEdge
147
148
Amperes AC Alternating current
149
BTU British thermal unit
Celsius
Cm Centimeters Cmos Complementary metal-oxide semiconductor
150
Fahrenheit
151
LVD Low voltage differential Meters MA Milliamperes
152
153
154
System diskette See bootable diskette
TCP/IP Transmission Control Protocol/Internet Protocol
Volts VAC Volts alternating current VDC Volts direct current
155
156
Sata hard drive Sata
157
Gb Ethernet pass-throughmodule
Index
Fibre Channel pass-through module
Ethernet switch diagnostic, 30 PowerConnect 5316M
159
USB
Top
Page
Image
Contents