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Dell
1955
owner manual
About Your System
Models:
1955
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42
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160 pages
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Troubleshooting
Install
Error codes
Password
Fault exists
KVM selection indicator
Remote Configuration request
Problem
Diagnostics Messages
Random memory access
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About Your System
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Contents
Dell PowerEdge 1955 Systems
W . d e l l . c o m s u p p o r t . d e l l . c o m
January
Contents
Baseboard Management Controller Configuration
Tiering an Avocent Digital Access KVM Switch From a Dell
Removing and Installing Server Module Components
General Memory Module Installation Guidelines
Troubleshooting Server Module Memory 112
Troubleshooting the Video Subsystem 102
Troubleshooting Power Supply Modules 107
101
Returning Items for Warranty Repair or Credit 129 Contents
Using Server Administrator Diagnostics 117
DIP Switch Settings-A General Explanation 121
118
132
Other Information You May Need
About Your System
System Status Features
System Overview
Front-Panel Control and Indicators
System power button
Blinking
Server Module Features
Chassis is being identified. Either the front or back
Be turned off by pressing the identification button
KVM selection indicator
KVM selection button
Provides information about the status indicators
Installed Occurring About Your System
Fault exists
Module by using the keyboard
Green/amber blinking
Hard-Drive Features
Using USB Diskette or USB CD Drives
Hard-Drive Features and Indicators Drive activity indicator
Drives on
Bay
Back-Panel Features
Bay Fan modules PowerConnect 5316M
Module KVM module DRAC/MC module
Module Through Module on Gb pass-through module
Power Supply Indicator
Status see DRAC/MC Module on
Module on
DC power indicator
Or a failed fan within the power supply. See Power
Supply Modules on AC power present Green
Fan Module Indicators
Fan 2 fault indicator Fan Module Indicator Codes
Avocent Analog KVM Switch Module
KVM Modules
Cable PS/2 2 and video Power indicator
Connector System ACI port None
Digital or analog console switch
Avocent Digital Access KVM Switch Module
Interface KVM cable PS/2 2 Video About Your System
Off LAN is not active Amber blinking
Serial connector
DRAC/MC Module
Communicating
Important I/O Configuration Considerations
See DRAC/MC Module on
Guidelines for Installing Connectivity Modules
Connectivity
DRAC/MC Firmware Requirements
PowerConnect 5316M Ethernet Switch Module
Card Either or both Bays
Indicator Off
Off Module is operating normally About Your System
Fibre Channel Pass-Through Module
Fibre Channel Switch Module
Infiniband Pass-through Module
13. Gb Pass-through Module Indicators and Features
Gb Ethernet Pass-through Module
There is no network activity
Installing Connectivity Modules on
Server Module Messages
Due to an I/O module mismatch. See Guidelines for
Module Installation Guidelines on
General Memory Module Installation
System Setup program. See
Nvramclr switch is set to on Set the Nvramclr switch to off
13. Server Module Messages Causes Corrective Actions
Memory Module Installation
Troubleshooting Server Module
Populate two, four, or eight DIMMs
Connected. If the problem persists
If the problem persists, replace
Faulty keyboard controller faulty See Getting Help on
Custom cable faulty keyboard Replace the keyboard
For the boot device is enabled
Modules, or faulty server module
Memory mirroring enabled Information only
Faulty server module board See Getting Help on
Remote Configuration request
105 or Troubleshooting Hard
Drives installed in your system
Persists, see Troubleshooting Hard
Diagnostics Messages
Alert Messages
About Your System
Entering the System Setup Program
Responding to Error Messages
Using the System Setup Program
System Setup Options
Using the System Setup Program
Main Screen
Main System Setup Program Screen
System Setup Program Options Description Asset Tag
Auto default
System Setup Program Options Description Boot Sequence
Attached to the system before the system enters Bios
Setup Password on page 53 for more information
Memory Information Screen
CPU Information Screen
Integrated Devices Screen
Random memory access
Enables the integrated SAS controller
Number of cores of the processors
Serial Communication Screen
System Security Screen
Exit Screen
System and Setup Password Features
Using the System Password
Using the System Setup Program
Using the Setup Password
Deleting or Changing an Existing System Password
Disabling a Forgotten Password
Baseboard Management Controller Configuration
See Disabling a Forgotten Password on
Entering the BMC Setup Module
BMC Setup Module Options
Using the System Setup Program
Installing System Options
Installing System Options
Power Supply Modules
System Power Guidelines
Removing a Power Supply Module
Installing a Power Supply Module
Fan Modules
Removing and Installing a Fan Module Handle Release tab
Removing a Fan
Installing a Fan
Removing a DRAC/MC Module
Fan lever Fan-release tab
Installing a DRAC/MC Module
Installing a KVM Module
KVM Module
Removing a KVM Module
KVM module
Mouse
KVM module Keyboard
Oscar
Interconnecting cable KVM switch System
ACI port System Analog KVM switch
Custom KVM cable Digital KVM switch System
Chassis I/O Module
Module Placements
Installing an I/O Module
10. Removing and Installing an I/O Module O module
Removing a Server Module
Handle Installing System Options
Server Modules
Lower handle
Installing a Server Module
Module Lower handle Logo
Opening the Server Module
13. Opening a Server Module Cover Server module
Closing the Server Module
Removing and Installing Server Module Components
Memory
General Memory Module Installation Guidelines
Memory Sparing
Memory Mirroring
Sample Memory Configurations Channel Total Memory
Sample Memory Configurations
Shows examples of supported memory configurations
512 MB 256 MB Blank None 16 GB 32 GB
Socket Alignment key Edge connector
Ejectors
Module Daughter Card
Daughter card connectors on
Activating the Integrated NIC TOE
Processors
18. Installing and Removing the Heat Sink Screws
Pin-1 corner of processor
Installing System Options
Server Module Battery
20. Replacing the System Battery + side of battery
Hard Drives
21. Installing a Hard Drive Server module Hard drive
Removing a Hard Drive
Configuring the Boot Drive
Installing a Hard Drive Into a Drive Carrier
Removing a Hard Drive From a Hard-Drive Carrier
Back-Panel Module Cage Assembly Service-Only Procedure
Removing the Back-Panel Module Cage Assembly
Installing the Back-Panel Module Cage Assembly
Back rails Screws
Chassis Control Panel Assembly Service-Only Procedure
Removing the Chassis Control Panel
Installing the Chassis Control Panel
Control-panel cable Control-panel securing tab
Server Module Control Panel Assembly Service-Only Procedure
Removing the Server Module Control Panel
Installing the Server Module Control Panel
System Board Service-Only Procedure
Removing the System Board
Installing the System Board
26. Removing and Installing the System Board Screws
100
Checking the Equipment
Safety First-For You and Your System
Start-Up Routine
101
Troubleshooting External Connections
Troubleshooting the Video Subsystem
Problem
Troubleshooting the Keyboard
103
Troubleshooting the Mouse
Troubleshooting USB Devices
Responding to a Systems Management Alert Message
105
Troubleshooting a Wet System
Liquid spills Splashes Excessive humidity
Troubleshooting a Damaged System
Troubleshooting System Components
Troubleshooting Power Supply Modules
Troubleshooting Fan Modules
Fan is not operating properly
Troubleshooting the DRAC/MC Module
109
Troubleshooting Server Module Components
Troubleshooting a Network Switch Module
Inside the Server Module
111
Troubleshooting Server Module Memory
Faulty memory module Faulty server module board
Troubleshooting Hard Drives
113
Troubleshooting Microprocessors
Troubleshooting the Server Module Board
Troubleshooting the Server Module Battery
115
116
Running System Diagnostics
Using Server Administrator Diagnostics
System Diagnostics Features
117
From the Utility Partition
When to Use the System Diagnostics
Running the System Diagnostics
From a USB Flash Drive
System Diagnostics Testing Options Function
System Diagnostics Testing Options
Using the Advanced Testing Options
119
Error Messages
DIP Switch Settings-A General Explanation
DIP Switches
121
Server Module Board DIP Switch
122
Switch
Server Module Board Connectors
Server-Module DIP Switch Settings Description
123
Server Module Board Connectors
124
125
Disabling a Forgotten Password
127
Online Services
Technical Assistance
Getting Help
Technical Support Service
AutoTech Service
Automated Order-Status Service
Electronic Quote Service
Before You Call
129
130
131
Contacting Dell
132
133
134
135
136
137
138
139
140
141
142
143
Fax Switchboard
Customer Service Fax
Country Code Technical Support for all other Dell products
144
145
Country Code Precision Technical Support PowerApp, PowerEdge
146
147
148
BTU British thermal unit
149
Amperes AC Alternating current
Celsius
150
Cm Centimeters Cmos Complementary metal-oxide semiconductor
151
Fahrenheit
152
LVD Low voltage differential Meters MA Milliamperes
153
System diskette See bootable diskette
154
TCP/IP Transmission Control Protocol/Internet Protocol
155
Volts VAC Volts alternating current VDC Volts direct current
156
Gb Ethernet pass-throughmodule
157
Sata hard drive Sata
Index
Ethernet switch diagnostic, 30 PowerConnect 5316M
Fibre Channel pass-through module
159
USB
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