Troubleshooting the Server Module Battery

Problem

System message indicates a problem with the battery

System Setup program loses system configuration information

System date and time do not stay current

Each server module contains a battery, which maintains the server module configuration, date, and time information in NVRAM when you turn off the server module. You may need to replace the battery if an incorrect time or date is displayed during the boot routine.

You can operate the server module without a battery; however, the server module configuration information maintained by the battery in NVRAM is erased each time you remove power from the server module. Therefore, you must re-enter the system configuration information and reset the options each time the server module boots until you replace the battery.

Action

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1Re-enter the time and date through the System Setup program. See "Using the System Setup Program" on page 43.

2Remove the server module for at least one hour. See "Removing a Server Module" on page 73.

3Install the server module. See "Installing a Server Module" on page 74.

4Enter the System Setup program.

If the date and time are not correct in the System Setup program, replace the battery. See "Server Module Battery" on page 88.

If the problem is not resolved by replacing the battery, see "Getting Help" on page 127.

NOTICE: If the server module is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation is caused by a defective battery.

NOTE: Some software may cause the server module’s time to speed up or slow down. If the server module seems to operate normally except for the time kept in the System Setup program, the problem may be caused by software rather than by a defective battery.

Troubleshooting Your System

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Dell 1955 owner manual Troubleshooting the Server Module Battery, 115