Troubleshooting Your System

Safety First—For You and Your System

To perform certain procedures in this document, you must remove the system cover and work inside the system. While working inside the system, do not attempt to service the system except as explained in this guide and elsewhere in your system documentation.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Start-Up Routine

Look and listen during the system's start-up routine for the indications described in Table 4-1.

Table 4-1. Start-Up Routine Indications

Look/listen for:

Action

 

 

An error message displayed on the monitor

See "Server Module Messages" on page 34.

Alert messages from the systems management

See the systems management software documentation.

software

 

The monitor's power indicator

See "Troubleshooting the Video Subsystem" on page 102.

The keyboard indicators

See "Troubleshooting the Keyboard" on page 103.

The USB diskette drive activity indicator

See "Troubleshooting USB Devices" on page 105.

The USB optical drive activity indicator

See "Troubleshooting USB Devices" on page 105.

The hard-drive activity indicator

See "Troubleshooting Hard Drives" on page 113.

An unfamiliar constant scraping or grinding

See "Getting Help" on page 127.

sound when you access a drive

 

 

 

Checking the Equipment

This section provides troubleshooting procedures for external devices attached to the system, such as the monitor, keyboard, or mouse. Before you perform any of the procedures, see "Troubleshooting External Connections" on page 102.

Troubleshooting Your System

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Dell 1955 owner manual Safety First-For You and Your System, Start-Up Routine, Checking the Equipment, 101