132 | Dell 1955 specs

Before You Call	129
Contacting Dell	132
Glossary	149
Index	157

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Contents

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Dell 1955 owner manual 132

Contents

Dell PowerEdge 1955 Systems W . d e l l . c o m s u p p o r t . d e l l . c o m January Contents Baseboard Management Controller Configuration General Memory Module Installation Guidelines Tiering an Avocent Digital Access KVM Switch From a DellRemoving and Installing Server Module Components Troubleshooting the Video Subsystem 102 Troubleshooting Power Supply Modules 107Troubleshooting Server Module Memory 112 101 Using Server Administrator Diagnostics 117 DIP Switch Settings-A General Explanation 121Returning Items for Warranty Repair or Credit 129 Contents 118 132 Other Information You May Need About Your System System Status Features System Overview Front-Panel Control and Indicators System power button Server Module Features Chassis is being identified. Either the front or backBlinking Be turned off by pressing the identification button KVM selection indicator KVM selection button Provides information about the status indicators Fault exists Module by using the keyboardInstalled Occurring About Your System Green/amber blinking Hard-Drive Features Using USB Diskette or USB CD Drives Hard-Drive Features and Indicators Drive activity indicator Drives on Back-Panel Features Bay Fan modules PowerConnect 5316MBay Module KVM module DRAC/MC module Power Supply Indicator Status see DRAC/MC Module onModule Through Module on Gb pass-through module Module on Supply Modules on AC power present Green DC power indicatorOr a failed fan within the power supply. See Power Fan Module Indicators Fan 2 fault indicator Fan Module Indicator Codes Avocent Analog KVM Switch Module KVM Modules Digital or analog console switch Cable PS/2 2 and video Power indicatorConnector System ACI port None Avocent Digital Access KVM Switch Module Interface KVM cable PS/2 2 Video About Your System Serial connector DRAC/MC ModuleOff LAN is not active Amber blinking Communicating Important I/O Configuration Considerations See DRAC/MC Module on DRAC/MC Firmware Requirements Guidelines for Installing Connectivity ModulesConnectivity PowerConnect 5316M Ethernet Switch Module Card Either or both Bays Indicator Off Off Module is operating normally About Your System Fibre Channel Pass-Through Module Fibre Channel Switch Module Infiniband Pass-through Module 13. Gb Pass-through Module Indicators and Features Gb Ethernet Pass-through Module Installing Connectivity Modules on Server Module MessagesThere is no network activity Due to an I/O module mismatch. See Guidelines for General Memory Module Installation System Setup program. SeeModule Installation Guidelines on Nvramclr switch is set to on Set the Nvramclr switch to off Memory Module Installation Troubleshooting Server Module13. Server Module Messages Causes Corrective Actions Populate two, four, or eight DIMMs If the problem persists, replace Faulty keyboard controller faulty See Getting Help onConnected. If the problem persists Custom cable faulty keyboard Replace the keyboard Modules, or faulty server module Memory mirroring enabled Information onlyFor the boot device is enabled Faulty server module board See Getting Help on 105 or Troubleshooting Hard Drives installed in your systemRemote Configuration request Persists, see Troubleshooting Hard Diagnostics Messages Alert Messages About Your System Using the System Setup Program Entering the System Setup ProgramResponding to Error Messages Main Screen System Setup OptionsUsing the System Setup Program Main System Setup Program Screen System Setup Program Options Description Asset Tag System Setup Program Options Description Boot Sequence Attached to the system before the system enters BiosAuto default Setup Password on page 53 for more information Memory Information Screen CPU Information Screen Random memory access Enables the integrated SAS controllerIntegrated Devices Screen Number of cores of the processors Serial Communication Screen System Security Screen Exit Screen System and Setup Password Features Using the System Password Using the System Setup Program Using the Setup Password Deleting or Changing an Existing System Password See Disabling a Forgotten Password on Disabling a Forgotten PasswordBaseboard Management Controller Configuration Entering the BMC Setup Module BMC Setup Module Options Using the System Setup Program Installing System Options Installing System Options Removing a Power Supply Module Power Supply ModulesSystem Power Guidelines Installing a Power Supply Module Fan Modules Removing and Installing a Fan Module Handle Release tab Removing a Fan Fan lever Fan-release tab Installing a FanRemoving a DRAC/MC Module Installing a DRAC/MC Module Removing a KVM Module Installing a KVM ModuleKVM Module KVM module Mouse KVM module Keyboard Oscar Interconnecting cable KVM switch System ACI port System Analog KVM switch Custom KVM cable Digital KVM switch System Chassis I/O Module Module Placements Installing an I/O Module 10. Removing and Installing an I/O Module O module Handle Installing System Options Server ModulesRemoving a Server Module Lower handle Installing a Server Module Module Lower handle Logo Opening the Server Module 13. Opening a Server Module Cover Server module Closing the Server Module Removing and Installing Server Module Components Memory General Memory Module Installation Guidelines Memory Sparing Memory Mirroring Sample Memory Configurations Shows examples of supported memory configurationsSample Memory Configurations Channel Total Memory 512 MB 256 MB Blank None 16 GB 32 GB Socket Alignment key Edge connector Ejectors Module Daughter Card Daughter card connectors on Activating the Integrated NIC TOE Processors 18. Installing and Removing the Heat Sink Screws Pin-1 corner of processor Installing System Options Server Module Battery 20. Replacing the System Battery + side of battery Hard Drives 21. Installing a Hard Drive Server module Hard drive Removing a Hard Drive Removing a Hard Drive From a Hard-Drive Carrier Configuring the Boot DriveInstalling a Hard Drive Into a Drive Carrier Back-Panel Module Cage Assembly Service-Only Procedure Removing the Back-Panel Module Cage Assembly Installing the Back-Panel Module Cage Assembly Back rails Screws Chassis Control Panel Assembly Service-Only Procedure Removing the Chassis Control Panel Installing the Chassis Control Panel Control-panel cable Control-panel securing tab Server Module Control Panel Assembly Service-Only Procedure Removing the Server Module Control Panel Installing the Server Module Control Panel System Board Service-Only Procedure Removing the System Board Installing the System Board 26. Removing and Installing the System Board Screws 100 Safety First-For You and Your System Start-Up RoutineChecking the Equipment 101 Problem Troubleshooting External ConnectionsTroubleshooting the Video Subsystem Troubleshooting the Keyboard 103 Troubleshooting the Mouse 105 Troubleshooting USB DevicesResponding to a Systems Management Alert Message Troubleshooting a Wet System Liquid spills Splashes Excessive humidity Troubleshooting Power Supply Modules Troubleshooting a Damaged SystemTroubleshooting System Components Troubleshooting Fan Modules Fan is not operating properly Troubleshooting the DRAC/MC Module 109 Troubleshooting Server Module Components Troubleshooting a Network Switch Module Inside the Server Module 111 Troubleshooting Server Module Memory Faulty memory module Faulty server module board Troubleshooting Hard Drives 113 Troubleshooting Microprocessors Troubleshooting the Server Module Board Troubleshooting the Server Module Battery 115 116 Using Server Administrator Diagnostics System Diagnostics FeaturesRunning System Diagnostics 117 When to Use the System Diagnostics Running the System DiagnosticsFrom the Utility Partition From a USB Flash Drive System Diagnostics Testing Options Using the Advanced Testing OptionsSystem Diagnostics Testing Options Function 119 Error Messages 121 DIP Switch Settings-A General ExplanationDIP Switches Server Module Board DIP Switch 122 Server Module Board Connectors Server-Module DIP Switch Settings DescriptionSwitch 123 Server Module Board Connectors 124 125 Disabling a Forgotten Password Online Services Technical Assistance127 Getting Help AutoTech Service Automated Order-Status ServiceTechnical Support Service Electronic Quote Service Before You Call 129 130 131 Contacting Dell 132 133 134 135 136 137 138 139 140 141 142 Fax Switchboard Customer Service Fax143 Country Code Technical Support for all other Dell products 144 145 Country Code Precision Technical Support PowerApp, PowerEdge 146 147 148 149 Amperes AC Alternating currentBTU British thermal unit Celsius 150 Cm Centimeters Cmos Complementary metal-oxide semiconductor 151 Fahrenheit 152 LVD Low voltage differential Meters MA Milliamperes 153 TCP/IP Transmission Control Protocol/Internet Protocol System diskette See bootable diskette154 155 Volts VAC Volts alternating current VDC Volts direct current 156 157 Sata hard drive SataGb Ethernet pass-throughmodule Index Ethernet switch diagnostic, 30 PowerConnect 5316M Fibre Channel pass-through module 159 USB