Dell R900 manual

Dell™ PowerEdge™ R900 Systems

Hardware Owner’s Manual

Contents

Main Notes, Notices, and Cautions Contents 1 About Your System . . . . . . . . . . . . . . . . . 11 2 Using the System Setup Program . . . . . . 41 3 Installing System Components . . . . . . . . 57 Page Page 4 Troubleshooting Your System . . . . . . . . 127 5 Running the System Diagnostics. . . . . . 149 6 Jumpers and Connectors . . . . . . . . . . . 153 7 Getting Help . . . . . . . . . . . . . . . . . . . . . 165 Page About Your System Other Information You May Need Getting Started Guide Rack Installation Guide or Rack Installation Instructions Accessing System Features During Startup Front Panel Features and Indicators DRAC Users Guide Figure1-1 shows the contro ls, indicators, connectors, and drives on the system's front panel. 14 NOTE: Hard Drive Indicator Codes Page Page Connecting External Devices Back Panel Features and Indicators Connecting External Devices Power Indicator Codes Page NIC Indications LCD Status Messages SYSTEM NAME E1000 FAILSAFE, CALL SUPPORT E1114 Temp Ambient E1116 Temp Memory E12nn xx PwrGd 24 E1210 CMOS Batt E1211 ROMB Batt E1229 CPU # VCORE E1310 RPM Fan ## E1414 CPU # Thermtrip NOTE: E1418 CPU # Presence E141C CPU Mismatch Getting Started Guide Page E1620 PS # Input Range E1624 PS Redundancy E1710 I/O Channel Chk E1711 PCI PERR B## D## F## PCI PERR PCI PERR 28 E1712 PCI SERR B## D## F## PCI SERR E1714 Unknown Err E171F PCIE Fatal Err B## D## F## PCIE Fatal Err Slot # E1810 HDD ## Fault Page Page Page Page Solving Problems Described by LCD Status Messages Removing LCD Status Messages System Messages Page Page Page Page Warning Messages Diagnostics Messages Alert Messages Page Using the System Setup Program Entering the System Setup Program Responding to Error Messages 42 Using the System Setup Program System Setup Options Main Screen 44 Memory Information Screen CPU Information Screen 46 Integrated Devices Screen PCI IRQ Screen Serial Communication Screen Embedded Server Management Screen System Security Screen Trusted Platform Module (TPM) Security Screen Exit Screen System and Setup Password Features Using the System Password Page Page Using the Setup Password Disabling a Forgotten Password Baseboard Management Controller Configuration Entering the BMC Setup Module BMC Setup Module Options BMC Users Guide Page Installing System Components Recommended Tools Inside the System Removing and Installing the Top Cover Removing the Top Cover Installing the Top Cover Page Hard Drives Before You Begin Removing a Drive Blank Installing a Drive Blank Removing a Hot-Plug Hard Drive Installing a Hot-Plug Hard Drive Replacing a Hard Drive Carrier Removing a Hard Drive From a Hard Drive Carrier Installing a SAS Hard Drive Into a SATAu Drive Carrier Installing a SATA Hard Drive Into a SATAu Hard Drive Carrier SATAu SAS Power Supplies Removing a Power Supply Installing a Power Supply System Fans Removing a Front System Fan Installing a Front System Fan Hot-plugging a Front System Fan Removing a Back System Fan Installing a Back System Fan Hot-plugging a Back System Fan Removing a Back System Fan Housing Installing a Back System Fan Housing Cooling Shroud Removing the Cooling Shroud Installing the Cooling Shroud SAS Controller Card Page Removing a SAS Controller Card Installing an SAS Controller Card SAS and SAS RAID Controller Card Cabling Guidelines Page Page Page RAID Battery Installing a RAID Battery Removing a RAID Battery Configuring the Boot Device PCI Express Add-in Cards Installing a PCI Express Card Page Removing a PCI Express Card Optical Drive Removing the Optical Drive Installing the Optical Drive Replacing an Optical Drive Mounting Tray Removing an Optical Drive From an Optical Drive Mounting Tray Page Installing an Optical Drive Into an Optical Drive Mounting Tray System Memory General Memory Module Installation Guidelines Non-Optimal Memory Configurations Memory Sparing Support 94 Memory Mirroring Support Page Removing a Memory Riser Page Installing a Memory Riser Memory Population Rules Removing the Memory Riser Cover Installing Memory Modules Page Removing Memory Modules Processors Removing a Processor Heat Sink Page Page Installing a Processor Heat Sink Removing a Processor Installing a Processor Page Page System Battery Replacing the System Battery Page Activating the NIC TOE I/O Riser Removing the I/O Riser Installing the I/O Riser Installing a DRAC Page SAS Backplane (Service-only Procedure) Removing the SAS Backplane (3.5" Hard Drives) Page Installing the SAS Backplane (3.5-inch Hard Drives) Removing the SAS Backplane (2.5-inch Hard Drives) Page Page Installing the SAS Backplane (2.5" Hard Drives) Power Interposer Board (Service-only Procedure) Removing the Power Interposer Board Page Installing the Power Interposer Board 122 System Board (Service-only Procedure) Removing the System Board Figure 3-28. Removing the System Board Page Installing the System Board Page Page Troubleshooting Your System Safety FirstFor You and Your System Start-Up Routine Checking the Equipment Troubleshooting IRQ Assignment Conflicts Troubleshooting External Connections Troubleshooting the Video Subsystem Troubleshooting the Keyboard Troubleshooting the Mouse Troubleshooting Basic I/O Functions Troubleshooting a Serial I/O Device Troubleshooting a USB Device Troubleshooting a NIC Getting Started Guide Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Power Supplies Troubleshooting System Cooling Troubleshooting a Fan Troubleshooting System Memory Page Troubleshooting an Optical Drive Troubleshooting a Hard Drive Page Troubleshooting a SAS or SAS RAID Controller Card Troubleshooting Expansion Cards Page Troubleshooting Processors Page Running the System Diagnostics Using PowerEdge Diagnostics Server Administrator User's Guide System Diagnostics Features When to Use the System Diagnostics Executing System Diagnostics System Diagnostics Testing Options Using the Custom Test Options Selecting Devices for Testing Selecting Diagnostics Options Viewing Information and Results Jumpers and Connectors System Board Jumpers and Connectors 154 J7E2 System Board Connectors See Figure6-1 and Table 6-2 for the location and description of system board connectors. Page SAS Backplane Connectors Page Page Page Power Interposer Connectors Page Disabling a Forgotten Password Page Page Getting Help Obtaining Assistance Online Services Automated Order-Status Service Support Service Dell Enterprise Training and Certification Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Page Contacting Dell Glossary Page Page Page Page Page Page Page Page Page Page Page Index A B removing replacing troubleshooting D E F G H I J K M N O P R S T expansion card U V W