Automated Order-Status Service
To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated
Support Service
Dell's support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our support staff use
To contact Dell's support service, see "Before You Call" on page 168 and then see the contact information for your region.
Dell Enterprise Training and Certification
Dell Enterprise Training and Certification is available; see www.dell.com/training for more information. This service may not be offered in all locations.
Problems With Your Order
If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see "Contacting Dell" on page 170.
Product Information
If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 170.
Returning Items for Warranty Repair or Credit
Prepare all items being returned, whether for repair or credit, as follows:
Getting Help
