If the problem is not resolved, see "Getting Help" on page 165.
Troubleshooting the Mouse
Problem
•System message indicates a problem with the mouse.
•Mouse is not functioning properly.
Action
1Run the appropriate online diagnostic test. See "Using PowerEdge Diagnostics" on page 149.
If the test fails, continue to the next step.
2Examine the mouse and its cable for signs of damage. If the mouse is not damaged, go to step 4.
If the mouse is damaged, continue to the next step.
3Swap the faulty mouse with a known working mouse.
If the problem is resolved, replace the faulty mouse. See "Getting Help" on page 165.
4Enter the System Setup program and ensure that the USB port is enabled. See "Using the System Setup Program" on page 41.
If the problem is not resolved, see "Getting Help" on page 165.
Troubleshooting Basic I/O Functions
Problem
•Error message indicates a problem with a serial port.
•Device connected to a serial port is not operating properly.
Action
1Enter the System Setup program and ensure that the serial port is enabled, and the serial port/COM ports are configured appropriately for any applications you are using. See "Using the System Setup Program" on page 41.
Troubleshooting Your System
