(2) Product guarantee
When requesting an estimate and placing your orders for the products included in these materials, please be aware that any items such as specifications which are not specifically mentioned in the contract, catalog, specifications or other materials will be as mentioned below.
In addition, the products included in these materials are limited in the use they are put to and the place where they can be used, etc., and may require periodic inspection. Please confirm these points with your sales representative or directly with this company. Furthermore, regarding purchased products and delivered products, we request that you take adequate consideration of the necessity of rapid receiving inspections and of product management and maintenance even before receiving your products.
1. Free of Charge Warranty Period and Warranty Range
(1)The product warranty period is "1 year from the date of purchase" or 24 month from the manufacturing date imprinted on the name place, whichever date is earlier.
(2)However in cases where the use environment, conditions of use, use frequency and times, etc., have an effect on product life, this warranty period may not apply.
(3)Furthermore, the warranty period for parts restored by Fuji Electric's Service Department is "6 month from the date that repairs are completed."
(1)In the event that breakdown occurs during the product's warranty period which is the responsibility of Fuji Electric, Fuji Electric will replace or repair the part of the product that has broken down free of charge at the place where the product was purchased or where it was delivered. However, if the following cases are applicable, the terms of this warranty may not apply.
1)The breakdown was caused by inappropriate conditions, environment, handling or use methods, etc. which are not specified in the catalog, operation manual, specifications or other relevant documents.
2)The breakdown was caused by the product other than the purchased or delivered Fuji's product.
3)The breakdown was caused by the product other than Fuji's product, such as the customer's equipment or software design etc.
4)Concerning the Fuji's programmable products, the breakdown was caused by a program other than a program supplied by this company, or the results from using such a program.
5)The breakdown was caused by modifications or repairs affected by a party other than Fuji Electric.
6)The breakdown was caused by improper maintenance or replacement using consumables, etc. specified in the operation manual or catalog, etc.
7)The breakdown was caused by a chemical or technical problem that was not foreseen when making practical application of the product at the time it was purchased or delivered.
8)The product was not used in the manner the product was originally intended to be used.
9)The breakdown was caused by a reason which is not this company's responsibility, such as lightning or other disaster.
(2)Furthermore, the warranty specified herein shall be limited to the purchased or delivered product alone.
(3)The upper limit for the warranty range shall be as specified in item (1) above and any damages (damage to or loss of machinery or equipment, or lost profits from the same, etc.) consequent to or resulting from breakdown of the purchased or delivered product shall be excluded from coverage by this warranty.
As a rule, the customer is requested to carry out a preliminary trouble diagnosis. However, at the customer's request, this company or its service network can perform the trouble diagnosis on a chargeable basis. In this case, the customer is asked to assume the burden for charges levied in accordance with this company's fee schedule.
2. Exclusion of Liability for Loss of Opportunity, etc.
Regardless of whether a breakdown occurs during or after the free of charge warranty period, this company shall not be liable for any loss of opportunity, loss of profits, or damages arising from special circumstances, secondary damages, accident compensation to another company, or damages to products other than this company's products, whether foreseen or not by this company, which this company is not be responsible for causing.
3. Repair Period after Production Stop, Spare Parts Supply Period (Holding Period)
Concerning models (products) which have gone out of production, this company will perform repairs for a period of 7 years after production stop, counting from the month and year when the production stop occurs. In addition, we will continue to supply the spare parts required for repairs for a period of 7 years, counting from the month and year when the production stop occurs. However, if it is estimated that the life cycle of certain electronic and other parts is short and it will be difficult to produce or produce those parts, there may be causes where it is difficult to provide repairs or supply spare parts even within this
4. Transfer Rights
In the case of standard products which do not include settings or adjustments in an application program, the products shall be transported to and transferred to the customer and this company shall not be responsible for local adjustments or trial operation.
5. Service Contents
The cost of purchased and delivered products does not include the cost of dispatching engineers or service costs. Depending on the request, these can be discussed separately.
6. Applicable Scope of Service
Above contents shall be assumed to apply to transactions and use of the country where you purchased the products. Consult the local supplier or Fuji for detail separately.
