Guardian Technologies N7001V2, VISTA-40 installation instructions Remote Downloading, 84 Ð

Section 6. DOWNLOADING

REMOTE DOWNLOADING

What Is Downloading?

How Does Downloading Work?

Advisories:

1.Alarm and trouble responses and reports are disabled during on-line time. Should an event occur during this time, the response will take place and the report will go through as soon as the remote access sequence is completed. Alarm and trouble conditions are not ignored, they are simply delayed.

2.The keypads are inactive during downloading commu- nication, and resume normal functions after hang up. All keypad entries are ignored during on-line time.

Downloading allows the operator at a remote facility to access, program, and control the security system over normal telephone lines. Anything that can be done directly from the keypad can be done remotely, using DOWNLOADING.

UL NOTE: Downloading is not permissible for UL installations. To Download, the following is required at the remote facility:

1.An IBM PC, or compatible computer with MS DOS 3.1 or higher, to run the DOWNLOADING program. MS DOS stands for: Microsoft Disk Operating System.

2.A HAYES 1200 SMARTMODEM (external: level 1.2 or higher; internal: level 1.1 or higher; if these levels cannot be found locally, an external modem can be purchased from ADEMCO, or contact HAYES for a free update) or HAYES OPTIMA 24 PLUS FAX96 MODEM. Other brands are not compatible, even if claimed to be 100% compatible.

3.AdemcoÕs V-Link¨downloading software (Rev. 4 or higher) or AdemcoÕs Compass Windows downloading software. This software includes a complete User's Manual.

Site-initiated Downloading

Telco Hand-off feature allows the technician at the site to call the downloading facility from the control panel phone line and initiate a site download by keying Installer or Master Code + # + 1. The control will immediately be on-line with the modem at the downloading facility. Also, if a local computer has a modem, the telephone line terminals of the control can be connected to the modem, and a direct download connection can be established with the new downloader program.

At the protected premises, the Control panel must be connected to the existing telephone line (refer to the PHONE LINE CONNECTIONS section). No programming of the panel is required before downloading to an initial installation. However, it is recommended that factory defaults be loaded first by keying *97.

To download from a remote facility, do the following:

1.Enter the installer code + [#] + [5]. The panel temporarily enables a ring count of 5 and sets the Download Callback option to "1" (callback not required).

2.Call the panel using the downloader software set to "FIRST COMMUNICATION" mode.

3.The downloader will establish a session with no callback. The panel information can then be downloaded.

In order to remotely access, control, or program the alarm panel, a "link" must be established between the computer and the control panel, as follows:

1.The computer calls up the Control panel. (The phone number for each customer is entered into the customer's account file on the computer).

2.The Control panel "answers" at the pre-programmed ring count and executes a handshake with the computer.

3.The computer sends a request for call-back to the Control, unless call-back is not required.

4.The panel acknowledges the request and hangs up. During the next few seconds, the Control will process the request making sure certain encrypted information, received from the computer, matches its own memory.

5.Upon a successful match, the Control panel will seize the phone line and call the computer back, unless call-back is not required.

6.The computer answers, usually by the second ring, and executes a handshake with the panel.

7.The panel then sends other default information to the computer. If this information matches the computer's information, a successful link is established. This is known as being "ON-LINE".

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