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Troubleshooting
Specs
Install
Error messages
HP parts and accessories chart
Material safety data sheets
Changing the default contrast
Using HP Web JetAdmin
Connecting the power cord
Warranty
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hp LaserJet 3300mfp
use
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Contents
Use
Page
User guide
Copyright Information
Contents
Printing
Scanning
Page
Networking
Cleaning and maintenance
Troubleshooting printing problems
Troubleshooting scanning problems
Troubleshooting network problems
Appendix B Warranties and licensing
Getting to know your product
HP LaserJet 3300mfp
Identifying your product
HP LaserJet 3300se mfp
HP LaserJet 3310mfp
HP LaserJet 3320mfp
HP LaserJet 3320n mfp
HP LaserJet 3330mfp
HP LaserJet 3300 series hardware components
Identifying your product’s hardware components
Fax controls
Identifying your product’s control panel components
Alphanumeric buttons
Menu and cancel controls
Copy, scan, and start controls
Identifying HP Jetdirect 310x print server components
Identifying your product’s software components
Getting started
Finding a location for your product
Connecting a printer cable to your product
Sealing tape at the end of the cartridge
Installing a print cartridge
Installing and loading the media input trays
Connecting the power cord
Installing the ADF input tray
To load originals onto the flatbed scanner
Loading originals to copy or scan
To load originals into the ADF input tray
Verifying your work
To self-test the copier using the ADF input tray
To self-test the printer
To print a control panel menu map
To self-test the copier using the flatbed scanner
Changing your product’s general default settings
Printing a configuration
HP LaserJet 3300 series product settings
Restoring the factory default settings
Printing a control panel menu map
Using the product’s volume controls
Changing the default paper size
Changing the display panel language
To change the volume for the fax product
Changing settings from your computer
To change the ring volume of the fax product
To change the control panel key press volume
To change default settings across all applications Macintosh
To change default settings across all applications Windows
40 3 Changing your product’s general default settings
Printing
Understanding print quality settings
Stopping or canceling a print job
To print using manual feed
Printing with manual feed
To change print quality settings for all future jobs
To temporarily change print quality settings
To enable EconoMode save toner
Choose Device Configuration
Optimizing print quality for media types
To access the optimizing feature
To print one envelope
Printing envelopes
To print multiple envelopes
To print transparencies or labels
Printing transparencies and labels
To print letterhead or preprinted forms
Printing letterhead or preprinted forms
Printing on both sides of the media manual duplexing
Printing custom-sized media or card stock
To print custom-sized media or card stock
To duplex manually on lightweight media
Page
To print multiple pages on a single sheet Windows
Printing multiple pages on a single sheet of media
To print multiple pages on a single sheet Macintosh
To print booklets
Printing booklets
Printing watermarks
To access the watermark feature
Copying
Adjusting copy quality for the current job
Canceling a copy job
To adjust the copy quality for the current job
Starting a copy job
Adjusting the default lighter/darker contrast setting
Adjusting the default copy quality
To adjust the copy quality
To adjust the lighter/darker setting for the current job
Reducing or enlarging copies for the current job
Adjusting the default copy size
To reduce or enlarge copies for the current job
Original 100% Legal to Letter 78% Legal to A4 83%
To change the default copy size
Changing the copy collation setting
To change the copy collation setting for the current job
To change the default copy collation setting
To change the default number of copies
Using HP LaserJet Copier software
To access HP LaserJet Copier Windows or Macintosh
Changing the number of copies
To access HP LaserJet Copy Plus Windows
Using HP LaserJet Copy Plus software
To access HP LaserJet Copy Plus Macintosh
Click Copy and select, I want to copy to another printer
To copy or scan a photo
Copying photos, two-sided originals, or books
To copy a multiple page stack of 2-sided originals
To copy a book
64 5 Copying
Scanning
Scanning from the product’s control panel
Understanding scanning methods
To use the scan to button via network connection
To use the scan to button via USB or parallel connection
To reprogram the scan to button destinations
Press start scan or menu/enter
To scan using HP LaserJet Director Windows
Canceling a scan job
Scanning with the product software
To reprogram the start scan button
To use page-by-page scanning Windows
To scan using HP LaserJet Director Macintosh
To use page-by-page scanning Macintosh
Scanning with TWAIN-compliant software
To use flatbed scanner preview scan
Archiving scanned text or images
To use the archive feature Macintosh
To archive a scanned image
Scanning with OCR
To use HP LaserJet Director’s OCR feature
To edit scanned text Windows and Macintosh
To change the OCR word processing application
Page
Adding annotations to HP documents
To access image enhancement features Windows
Adding annotations to scanned image files
To change the annotation settings
Sending scanned items as e-mail attachments
To scan to e-mail Windows
To e-mail scanned files in an alternative mode
Scanner resolution and color
To scan to e-mail Macintosh
Resolution and color guidelines
Color
Setting Recommended use Where to set the color value
Faxing
Setting the answer mode
Setting the information in the fax header
To set the answer mode
To set the fax header
Sending faxes
Loading originals to fax
To load fax documents into the ADF input tray
To send a fax to one recipient
To send a fax to multiple recipients
To send a fax using a group-dial code
To send a fax to an ad hoc group
Using manual dial
Canceling a fax job
To cancel the current fax job
To cancel a fax job using fax job status
Redialing manually
Deleting faxes from memory
Sending a fax at a future time
To delete faxes from memory
Receiving faxes
To receive faxes when you hear fax tones
To send a fax at a future time
To reprint a fax
To block or unblock fax numbers
Receiving faxes to your computer
To program speed-dial codes and one-touch keys
To turn the receive to PC setting off from the control panel
To quickly program speed-dial codes or one-touch keys
To delete speed-dial codes and one-touch keys
To program a one-touch key for alternate long distance
Managing group-dial codes
To program group-dial codes
To delete an individual from a group-dial code
To delete group-dial codes
Deleting all phone book entries
Using dialing characters
To delete all phone book entries
Dialing character table
To insert a pause or wait
Inserting a dial prefix
To set the dial prefix
Using fax polling
Using fax forwarding
Enabling an extension phone
To change the fax sounds line monitor volume
Changing the HP LaserJet 3330 product’s volume settings
To change the ring volume
Sending a fax by dialing from a telephone
Changing the default contrast
Changing the default resolution
Changing the detect dial tone setting
Changing how the product answers incoming faxes
To set the answer mode to automatic or manual
Changing rings-to-answer
Changing answer ring patterns
Changing the silence-detect mode
To change the silence detect mode
Changing autoreduction settings for incoming faxes
To enable stamp received faxes
Enabling stamp received faxes
Selecting tone- or pulse-dialing mode
Setting the fax error correction
Changing redial settings
To change the error correction setting
Changing the V.34 setting
Using billing codes
Printing the fax activity log
Managing fax logs and reports
To print the fax activity log
Setting fax call report print times
Setting the fax activity log to print automatically
Printing a fax call report
To set the fax activity log to print automatically
Printing a phone book report
Including the first page of each fax on the fax call report
Printing the billing codes report
To set fax call report print times
Printing the block fax list
Printing a T.30 protocol trace report
To print all fax reports
Printing all fax reports
106 7 Faxing
Networking
Using network protocols
Understanding the print server’s features and benefits
Software installation
Printing protocols
Network connection requirements
Model Product Connectors Firmware Supported protocol Version
110 8 Networking
To connect the product to a network
Installing the 310x print server
Page
Using the embedded web server
Installing the network software
Prerequisites
Compatible web browsers
Using Bootp
Using HP Web JetAdmin
To start the embedded web server
Bootptab file entries
Setting up the Bootp server
NetWare Bootp servers
Windows 2000 or NT servers
Tag RFC Description Option
Server sends syslog messages
Windows NT Procedure
Using Dhcp
Unix servers
Windows NT 4.0 servers
Windows 2000 servers
Windows 2000 Procedure
Changing the BOOTP/DHCP configuration method
Configuring the print server for Dhcp configuration
Returning to factory defaults
To print a Jetdirect configuration
Printing a print server configuration
Moving to another network
For more information
Cleaning and maintenance
To clean the exterior
Cleaning the outside of the product
To clean the glass
To clean the lid backing
To clean the print cartridge area
Cleaning the print cartridge area
Cleaning the pickup roller
Cleaning the printer media path
To clean the printer media path
To clean the pickup roller
To change the pickup roller
Changing the pickup roller
Page
To change the printer separation pad
Changing the printer separation pad
Page
To install a new or replacement ADF
Installing a new ADF
Page
Changing an ADF pickup roller assembly
Page
Removing and replacing the control panel bezel
136 9 Cleaning and maintenance
Media
Guidelines for using media
Product media specifications
Supported media sizes printer
Paper
Symptom Problem with paper Solution
Common media problems table
Labels
Transparencies
Card stock and heavy media
Envelopes
Selecting media for the ADF
ADF specifications
Card stock construction
Card stock guidelines
142 10 Media
HP parts and accessories
HP parts and accessories chart
Ordering HP parts and accessories
Description or use
Description or use Part number
Power modules network model only
Countries/Regions Part number Input rating Output rating
HP policy on non-HP print cartridges
HP LaserJet print cartridges
Country/Regions Part number Input rating Output rating
Storing print cartridges
To install a print cartridge
DIMMs memory or font
To test a Dimm installation or removal
Print cartridge life expectancy
Recycling print cartridges
To install a Dimm
Page
To remove a Dimm
152 11 HP parts and accessories
Troubleshooting printing problems
Pages print but are totally blank
Product will not turn on or print
Onscreen error messages
Pages printed, but there was a problem
Pages did not print
Printed page is different from what appeared onscreen
Paper handling problems
Is the page format different than on another printer?
Are graphics or text missing? Are there blank pages?
Is graphics quality poor?
To clear a media jam
Clearing media jams
Tips to avoid media jams
To clear other media jams
Light print or fade
Improving print quality
Toner specks
Gray background
Vertical lines
Loose toner
Toner smear
Vertical repetitive defects
Skew
Misformed characters
Wrinkles or creases
Curl or wave
Critical error messages
Control panel error messages
Toner scatter outline
Door Open or No Print Cartridge
Alert messages
Troubleshooting copy problems
No copy came out
Preventing problems
Copies are blank, or images are missing or faded
Improving copy quality
To clear a media jam from the ADF
Clearing ADF media jams
Typical ADF jam locations
Removing a jammed ADF
Vertical white or faded stripes
Identifying and correcting copy defects
Too light or dark
Blank pages
Unwanted lines
Black dots or streaks
Reduced size
174 13 Troubleshooting copy problems
Troubleshooting scanning problems
Part of the image did not scan or text is missing
Scanned image is of poor quality
Text cannot be edited
Scan takes too long
Error messages appear on the screen
Improving scan quality
Scanner did nothing
Identifying and correcting scan defects
Troubleshooting faxing problems
Are you using the phone cord supplied with the product?
Fax phone problems
What type of phone line are you using?
Is the phone wall jack working properly?
Is the document too large or too small for the ADF?
Document stops feeding during faxing
Outgoing fax calls keep dialing
Product is receiving faxes but not sending them
Faxes you send are not arriving
Unable to start receiving faxes from an extension phone
All of the numbers in a long fax number cannot be dialed
Incoming fax calls are not being answered
Are there too many devices connected to the phone line?
Is the answer ring pattern feature turned on?
Is the phone line working?
Is the product out of paper?
Faxes are not printing or are printing incorrectly
Faxes are transmitting or being received very slowly
Faxes are printing on two pages instead of one
Received faxes are too light or are printing only on half
Are the activity log and call report settings correct?
Volume is too high or low
Do the volume settings need to be adjusted?
Troubleshooting network problems
On and Ready
Troubleshooting overview
Is your printer on and READY?
USB OK? USB light on solid green?
Is the USB light on solid green?
What is the state of the USB light?
USB light OFF
Is the USB light now on solid green?
Is the Power/Status light on solid green?
Power/Status OK? Power/Status light on solid green?
USB light blinking amber
10/100 link OK? 10 light or 100 light on solid green?
Check the print server’s I/O status
Error messages
Configuration page does not print
LAN Error Infinite Deferral
LAN Error External Loopback
LAN Error Retry Faults
LAN Error no Linkbeat
Interpreting the configuration
Message Description
General information
Network statistics
USB port information
MessageDescription
TCP/IP protocol information
Total number of frames packets transmitted without error
Value
202 16 Troubleshooting network problems
Associated with each network number
IPX/SPX protocol information
Novell/NetWare protocol information
DLC/LLC protocol information
AppleTalk protocol information
Error Code and Message Description
Error messages
Beat
208 16 Troubleshooting network problems
Added to the list of queue servers
210 16 Troubleshooting network problems
On the spooling server
212 16 Troubleshooting network problems
Was not the BOOTP/DHCP server port 67/udp
Browse hp.com
Term Definition
Glossary
Glossary
217
File format
219
PPD
221
Glossary
Appendix a Specifications and regulatory information
Environmental specifications
HP LaserJet 3300 series product specifications
Electrical specifications
HP LaserJet 3300 series product
Printer capacities and ratings
Physical specifications
Copier capacities and ratings
ADF specifications
Laser safety statement
Memory specifications
Scanner capacities and ratings
FCC regulations
According to ISO/IEC Guide 22 and EN
Declaration of Conformity
Laser statement for Finland
Canada DOC regulations
HP LaserJet 3330 fax
HP LaserJet 3330 product fax specifications
Korean EMI statement Japan Vcci Class B regulations
Telephone consumer protection act US
FCC Part 68 Requirements US
HP Jetdirect 310x print server
Supported networks
HP Jetdirect 310x print server specifications
Electromagnetic immunity
Safety
Electromagnetic emissions
FCC compliance
According to ISO/IEC Guide 22 and EN45014
Canada
Australia
Japan Vcci Class 1 regulations Korean EMI statement
Chinese safety statement
Environmental product stewardship program
US returns Non-US returns Paper
Material safety data sheets
Material restrictions
Extended warranty
HP LaserJet 3300 series product battery
Spare parts and consumables availability
For more information
Appendix a Specifications and regulatory information
HP software license agreement
Appendix B Warranties and licensing
HP limited warranty statement
HP limited warranty statement
Appendix B Warranties and licensing
Obtaining hardware service
Appendix C Service and support
To obtain hardware service
Returning the unit
Service information form
Extended warranty
Service information form
Service information form
Appendix C Service and support
ADF
Index
Index
See also media
Index
Loose 162 smear 162 specks 160 transparencies printing
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