Table 7-2

Mopier Messages, continued

 

 

If the following errors persist, call your HP-authorized service provider.

 

 

 

 

Message

 

Description

Recommended Action

 

 

 

22 PARALLEL IO ERROR

For Bi-Tronics parallel (PAR)

Press [Select[*] to clear the

CHECK SETUP

 

configuration, the computer and

error message (data will be

 

 

mopier are not communicating

lost). If the error continues, call

 

 

because of improper signal

your authorized HP dealer or

 

 

protocols. Check both computer

service representative.

 

 

and mopier I/O settings.

 

 

 

 

22 HP MIO 1 IO ERROR

For the MIO error, this is an I/O

For the parallel configuration,

CHECK SETUP (or HP

buffer overrun error.

check for loose cable; use a

MIO 2)

 

 

high-quality cable (see

 

 

 

Chapter 1 for HP cable part

 

 

 

numbers and information).

 

 

 

(Note: some non-HP parallel

 

 

 

cables may be missing pin

 

 

 

connections.)

 

 

 

If you are using an I/O other

 

 

 

than the Bi-Tronics parallel I/O,

 

 

 

see the manual for that device

 

 

 

or contact your dealer. If you

 

 

 

are on a network, contact your

 

 

 

network administrator.

 

 

 

If problem persists,

 

 

 

power-cycle the mopier. These

 

 

 

error messages are saved in the

 

 

 

Error Log.

 

 

 

 

30.x.y DISK

 

The mopier hard disk is not

Press [Select[*] to continue.

NOT INITIALIZED

 

initialized.

Use the Windows based HP

 

 

 

JetAdmin utility or the

 

 

 

Macintosh based HP LaserJet

 

 

 

Utility to initialize the disk.

 

 

 

 

30.x.y DISK

 

The mopier hard disk has failed

Press [Select[*] to continue.

FAILURE

 

self test.

Turn power off and verify that

 

 

 

the ribbon cable that connects

 

 

 

the disk to the mopier is

 

 

 

securely fastened. If the

 

 

 

control panel message

 

 

 

continues to be displayed, the

 

 

 

disk drive needs to be

 

 

 

replaced.

 

 

 

 

Continued on the next page.

7-40 Maintenance and Troubleshooting

EN

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Image 151
HP 5SI manual For Bi-Tronics parallel PAR Press Select* to clear