N o t e | Open and close all mopier covers to clear the paper jam message. After |
| removing a sheet of paper you may need to check other areas to ensure |
| that all paper has been removed. |
| Whenever a sheet of jammed paper becomes badly shredded it is a good |
| |
| idea to carefully piece all parts together to be sure you haven’t |
| overlooked some small part. All portions of a jammed piece of paper |
| must be removed or you may run into repeated jams. |
| If after you clear a paper jam (by following the procedures on the next |
| few pages) the mopier still jams, there are a few things you can do: |
∙Use the JAM RECOVERY=ON menu item under the PostScript Menu. The mopier will attempt to automatically recover from paper jams.
∙Execute a formfeed from the computer or the mopier control panel (a menu item under the Job Control Menu). A formfeed may flush any paper or envelopes left in the mopier.
∙Check to make sure you have located and removed all scraps of paper from inside the mopier.
∙Use the Error Log Page and Error Codes to aid you in isolating where the errors are occurring. (See Chapter 4 “Error Log Page,” and the “Mopier Messages” table at the end of this chapter.)
∙Ensure the area under the registration in not jammed. Remove the toner cartridge and lift the two green tabs located below the toner cartridge area.
Also refer to “Repeated Paper Jams” later in this chapter. Paper jams occur most often when:
∙Paper trays are not correctly loaded (see Chapter 5, “Print Tasks”).
∙Your print media does not meet the specifications listed in Chapter 5.
∙The media is in poor condition.
∙The mopier needs cleaning.
EN
